Reviews of Jaco Tropical #69
Jaco Tropical, 61101 Jacó, Costa Rica
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Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewThe house was fully equipped with everything needed. Each room has A/C. Safe location and the the house is really nicely decorated and built.
There were supposed to be two working bathrooms, but when we arrived they were both clogged and we were unable to use them. The worst part is that the muddy water was being pushed back to the shower drain and we were unable to use the shower's either. I had to stay in for 2 days waiting for someone to come fix it. They did fix it, but they shouldn't have rented the place if it didn't have functioning bathrooms.
Hello Erick! Thank you for sharing your feedback. We’re glad you enjoyed the well-equipped home, safe location, A/C in each room, and beautiful decor. We sincerely apologize for the inconvenience you experienced with the bathrooms. We understand how frustrating it must have been to deal with clogged drains and muddy water. We do understand that functioning bathrooms are essential, and this issue should have been addressed before your arrival. We appreciate you bringing this to our attention and will work with the property manager to ensure it doesn’t happen again. Thank you for allowing us the chance to address the issue during your stay. We hope to have the opportunity to host you for a much-improved stay in the future.
Hello Erick! Thank you for sharing your feedback. We’re glad you enjoyed the well-equipped home, safe location, A/C in each room, and beautiful decor. We sincerely apologize for the inconvenience you experienced with the bathrooms. We u… Show more
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewGreat location. Comfortable apartment. Felt safe.
Recycling center.
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified reviewCheck in time is 4pm and check out time is 10 am. I requested a late check out for 11am and was denied because of house policy.
Reviewed: 1 April 2024 · Stayed in March 2024
Verified reviewThe place was clean, near the pool area, the air conditioners much needed in this weather. The house has everything we needed.
I didn't appreciate the check in time being so late 4pm and not being able to use the pool while the check in time came. We drove almost 2 hours to avoid weekend traffic and had children, it was hot and going to wait at the beach was not my favorite pastime. Also our bathroom sink was not draining the water. If check in is so late, than check out should also be layer than 10am, maybe 12pm to be able to enjoy the pool in the morning.
Reviewed: 25 March 2024 · Stayed in March 2024
Verified reviewAmazing location -- a few minutes walk to the beach, restaurants, to everything! The property was comfortable, clean, spacious, highly recommend!
Reviewed: 24 February 2023 · Stayed in February 2023
Verified reviewReviewed: 24 January 2023 · Stayed in January 2023
Verified reviewGood location for the town and beach. Felt safe. beds comfortable. kitchen facilities were good.
The bedding that was on the large bed did not fit! The pillows were also too small for the pillow cases. Nowhere to dry washing after using the machine. Nowhere to hang clothes so not practical to unpack. Iron but no ironing board. Poor communication - no reply to emails prior to stay. Check in is late, 4pm but cleaning staff were still there on arrival so we had to wait outside for 15-20 minutes.