The curtains in our room let in a fair amount of light, perfect for early risers but some blackout curtains or blinds would go down well. Our room

Lovely hot springs on site, beautiful garden full of nature. Amazing view of the volcano. Nice breakfast and friendly staff.

Stayed in August 2025

N/A

Easy access, great location, hot pools, lovely breakfast.

Stayed in July 2025

The room was huge, very comfortable for groups or family. I took my dog with me and they accommodated us very well. Cold pool and the hot spring pool was great! Amazing views from the volcano too. Also liked the breakfast, it was delicious and had good variety.

Stayed in August 2025

Big room and big bathroom with good shower and hot water. The view on the arenal was fantastic from the room. The staff was very kind and helpfull. The beds were very comfortable. The hot springs at the hotel was very nice. There was also a cols swimming pool which was ok. Nice garden and good restaurant.

Stayed in July 2025

I loved it!

I love being surrounded by nature, surrounded by all the beautiful plants and wildlife. It rained during my stay, which made it more magical. The view of the arenal volcano is right there. I only had breakfast there, which was really fresh and didn't seem processed. LOVED LOVED LOVED the mineral hot springs. It's a great option, being that it's right on site. The springs look murky only because of the minerals they contain. They pump it fresh with new water every morning. I plan on staying here again in the future.

Stayed in July 2025

In room amenities were on the older side, WiFi was spotty.

Really gorgeous landscaping, green, excellent pool and hot springs. Rooms were simple but clean.

Stayed in July 2025

Nothing really to complain about. We would return again.

The setting, location respectively at Kokoro Hotel is amazing. Seeing the Arenal Volcano in all its glory literally from the bed was an amazing experience. The natural „gardens“ and forests around the property are wonderful. One can spot birds and other animals by walking around. We also enjoyed the hot springs even though the waterfall was not working. Kokoro Hotel has got a very good value for money product on offer.

Stayed in July 2025

I would say there isn't anything we didn't like. They offer alcoholic drinks like mojitos, but they are not good. If you are going to offer a mojito, make it with fresh mint, limes, sugar... Muddle it... Use rum and club soda. This tasted like it was a canned mojito cocktail drink poured into a glass. Also, we are dinner in their restaurant one night... The food was average. Other than that, everything was wonderful and it is a great place to stay.

The property is beautiful. The gardens are gorgeous. We saw so many different types of birds on the property. At night, we saw many types of frogs around the pond, too. The hot springs are very relaxing and pretty. The staff are wonderful as well.

Stayed in June 2025

It was all good.

I liked the staff, from the reception, to the restaurant (making a special request), and even showing us around at night to see frogs and sloths! Mineral springs were the real deal.

Stayed in April 2025

Update on the thermal baths, not hot enough and required a lot of cleaning

The View of the volcano is excellent

Stayed in June 2025

Infraestructe kind waery, some places looked out of maintenance, jacuzzi not working, tv not working, no WiFi or really poor connection

The location, close to nature

Stayed in May 2025

The place is great!! Beautiful gardens, hot springs, walking trail, pool, restaurant with good food, and wonderful staff and service. Thanks to Peggy for all the useful tips she gave us and the warm hospitality.

Stayed in May 2025

There is an unnecessary (as there is also a normal lock that we get the key for) spring-loaded dead bolt on the balcony door, which locked me onto the balcony. The airconditioner also stopped working at one point but was swiftly dealt with by staff

Lovely helpful staff, hot springs on site, sloths and armadillos etc on hotel premises, large rooms.

Stayed in May 2025

hot tub was off hot springs were neglected, nothing like in the pictures rooms have moldy/humid smell

good location very basic breakfast included good sized room

Stayed in April 2025

The view of the volcano was magnificent! The grounds were lovely and the hot spring on site was fantastic. We had a lovely dinner there and the staff was friendly and helpful, even coming to get us and the kids to see all sorts of wildlife at night on the property. Our cabin was spacious, clean and comfortable.

Stayed in February 2025

Natural environment

Stayed in April 2025

The bed was soft and uncomfortable. the pillows so soft The curtain so light . They changed it with another light one !!! Toilet paper cheap quality Breakfast very basic ! No variety . We asked if we can use the hot springs for half an hour after 9. We had a massage, and we were trying to get to the hotel fast to enjoy the hot spring at night . But we got a No !! 1st experience in La fortuna . I won t book this hotel again . We r not picky, but we like quality .

The location was great . Close to downtown la fortuna . The Nature was awesome . A lots of trees and cute birds . The size of the room was good however the quality of everything was poor .

Stayed in April 2025

A nice hotel right in the touristy area. great views over looking the arenal volcano. The mineral springs are a really nice adddition and place to relax after a day hiking.

Stayed in March 2025

Beautiful grounds with well kept landscaping. Somethings were falling apart and needed maintenance. Also there is a coffee maker in the room but no amenities like coffee or condiments like sugar or a stir stick.

Stayed in April 2025

This was our second stay at Hotel Kokoro and I was worried that it wouldn't live up to my memory but it didn't disappoint. We had a lovely spacious cabin with the biggest and most comfortable bed I have ever slept in. The staff are friendly and helpful, the breakfast is one of the best I have had in Costa Rica, the pool was lovely and I enjoyed time in the hot spprings. We will book again next time we visit.

Stayed in April 2025

The grounds are beautiful. We had a sloth encounter that was the highlight of our stay. The rooms are “rustic” . Hot water was inconsistent, but it’s hot in CR, so who needs that much hot water? The AC struggled in the daytime to keep the room cool. Very cool at night though. Beds are just the right firmness. Location was amazing. Woke up to volcano views every day. The staff was exceedingly kind. The linens smelled SUPER clean. If you are looking to see la Fortuna on a budget this is the spot. Breakfast was included and was delightful.

Stayed in April 2025

The food at breakfast was great but we ate in the restaurant one evening and both the food and service were a bit disappointing (quite slow)

A beautiful place to stay. Great to be able to see so much wildlife. Stunning views of Arenal. Great hot springs - very relaxing - and a nice swimming pool

Stayed in April 2025

Pool is outdated with falling tiles

Great location and views. The hotel has it’s own nature trail where we saw snake, armadillo, spiders, birds, etc.

Stayed in February 2025

Beautiful and lush! Wonderful view of Arenal volcano. Quiet and relaxing.

Stayed in March 2025

Had a great stay here. Staff went out of their way to accommodate.

Stayed in March 2025