Reviews of FAS BnB & OFF SITE THERMAL RESORT
La Fortuna - Catarata Río Fortuna, 41007 Fortuna, Costa Rica

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Reviewed: 24 March 2025 · Stayed in January 2025
Verified reviewReviewed: 7 March 2025 · Stayed in February 2025
Verified reviewReally well-located, comfortable hotel. Each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended. The hotel shares its reception with Maricio, an absolutely fantastic guide - he worked extremely hard to get us the best deals on onward transport, gave fantastic hiking tips and was really helpful and friendly even when there was no possible financial benefit for him - we had so much trust in him we even contacted him for help arranging transport once we moved to our next destination.
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewReviewed: 17 April 2024 · Stayed in April 2024
Verified reviewReviewed: 16 April 2024 · Stayed in April 2024
Verified reviewReviewed: 5 April 2024 · Stayed in March 2024
Verified reviewReviewed: 19 March 2024 · Stayed in March 2024
Verified reviewSize of room . Own Terrace . Thermal Springs entry saves $8 pp each time you use it and you get tokens for each day if you wish .
No hot water, fridge did not work. No furniture to hang or store clothes . No facilities such as drinking water bottle to help yourselves. No communal area to use or kitchen area . No mattress protector . Fitted sheets that didn’t fit . Hard pillows and spring mattress . Noise of electrics humming day and night . Lots of road noise either side .
Reviewed: 7 March 2024 · Stayed in March 2024
Verified reviewReviewed: 7 March 2024 · Stayed in March 2024
Verified reviewReviewed: 4 March 2024 · Stayed in February 2024
Verified reviewlocation near town center
construction on the stairwell
Reviewed: 5 February 2024 · Stayed in January 2024
Verified reviewReviewed: 2 December 2023 · Stayed in December 2023
Verified reviewPerfect location. Access to three different hot pools makes it well worth the price. The guys running it are awesome and helpful also.
Bed sheets didn't quite fit the bed but otherwise a great stay
Reviewed: 20 July 2023 · Stayed in July 2023
Verified reviewReviewed: 30 April 2023 · Stayed in April 2023
Verified reviewGood hotel, clean, good location, small parking at the hotel yard. Close to everything and included a pass to one of the good thermal resorts in 10 min drive. We needed to shorten our stay, plans changed, and there weren't any issues after we talked to the owner.
Reviewed: 11 April 2023 · Stayed in April 2023
Verified reviewThe attention
Photos about booking isn't real about the place, and the address in Waze and maps isn't the real address
Reviewed: 25 March 2023 · Stayed in February 2023
Verified reviewReviewed: 20 March 2023 · Stayed in March 2023
Verified reviewamazing location and stuff
Reviewed: 31 December 2022 · Stayed in December 2022
Verified reviewGood location, Very nice family running the business, beautiful patio
all good , parking is little tight but expected in downtown