Reviews of Hotel Las Colinas 3 stars
Centro, 21006 Fortuna, Costa Rica
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Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 April 2025 · Stayed in February 2025
Verified reviewReviewed: 2 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewThe upstairs terrace
The wait staff did not have our preordered breakfast ready, and seemed to not know we had requested it, but we saw the request written the day before.
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewLocation, reception open 24/7, breakfast, nice 2nd floor view
Thank you for sharing your review! We are glad to hear that you enjoyed the location, the 24/7 reception service, the breakfast, and the view from the second floor.
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in January 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewNice staff and great location overlooking volcano. Great communal area/roof garden.. Great breakfast
Bed was not the most comfortable.
Thank you for sharing your experience! We are pleased to hear that you enjoyed the friendly service from our staff, the excellent location with views of the volcano, and the communal areas like the rooftop garden. We are also glad that you enjoyed the breakfast. We are sorry that the bed wasn't as comfortable as you expected, and we will take your feedback into account for improvement.
Thank you for sharing your experience! We are pleased to hear that you enjoyed the friendly service from our staff, the excellent location with views of the volcano, and the communal areas like the rooftop garden. We are also glad that you… Show more
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewStaff were very helpful and caring.
No access to hot water for tea in the room. ( kettle?)
Thank you for your feedback! We are glad to hear that our staff was helpful and attentive. We truly appreciate your kind words and look forward to welcoming you again in the future.
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewThe staff was very friendly and helped us a lot with the planning of the attractions.
The TV isn't useful at all...
Hello, thank you for your review, we will check the TV to see whats is wrong. Thank you.
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewStaff were incredible - in special Fran who was outstanding when we arrived. Room was very good, the volcano view helped us to decide what to do and what time we should start our tours.
Nothing. Everything was great.
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 19 October 2024 · Stayed in October 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewHas a terrace where you can observe the volcano at anytime. The personnel are very courteous and helpful. La Colina is close to the main church, stores, lots of restaurants but their food is really good and prices reasonable. Also they have a share kitchen and groceries store are near.
The TV is small an really high on the wall.
Thank you for your review. We appreciate your feedback about the TV. While we understand that the placement and size may not be ideal for everyone, we're glad to hear that your overall experience was positive. We continuously work on improvements and will take your comments into account for future updates. We hope to have the opportunity to welcome you back and provide an even better experience!
Thank you for your review. We appreciate your feedback about the TV. While we understand that the placement and size may not be ideal for everyone, we're glad to hear that your overall experience was positive. We continuously work on im… Show more
Reviewed: 9 August 2024 · Stayed in August 2024
Verified reviewReviewed: 7 August 2024 · Stayed in July 2024
Verified reviewReasonably priced. Good location, friendly owner!
Small shower/bathroom. Clean room - shared spaces weren’t terrible but not super clean.
Thank you for your review. We’re glad you found our location convenient and the price reasonable. It’s interesting that you noticed the owner's friendliness, though it seems the size of the shower and bathroom didn’t meet your expectations. The cleanliness of shared spaces can be subjective; sometimes what seems acceptable to some may appear less than ideal to others. We appreciate your feedback and hope you enjoyed the positive aspects of your stay despite these details
Thank you for your review. We’re glad you found our location convenient and the price reasonable. It’s interesting that you noticed the owner's friendliness, though it seems the size of the shower and bathroom didn’t meet your expectati… Show more
Reviewed: 19 April 2024 · Stayed in April 2024
Verified reviewReviewed: 22 March 2024 · Stayed in February 2024
Verified reviewReviewed: 19 March 2024 · Stayed in February 2024
Verified reviewReviewed: 1 March 2024 · Stayed in January 2024
Verified reviewBreakfast was included in the price of the lodging, and it was an excellent meal. The hotel was centrally located, and everything was within a walking distance.
Thank you very much we are glad everything is going well for you in our hotel. Thank you!
Reviewed: 22 February 2024 · Stayed in February 2024
Verified reviewPerfect location right near the centre. All the staff at this hotel were super helpful and really lovely. Staff helped with booking activities and recommendations. Easy to get to different locations for activities in this region/area.
There was no kettle in the rooms. So no tea or coffee making facilities. Breakfast was served from 7am onwards - so unable to make yourself a hot drinks when just chilling at the hotel or if you had a early morning activity.
Thank you so much for your review, it makes us improve. We now offer a shared kitchenette area with a fridge, microwave, and water boiler and we also add a water filter that offers cold and hot water.
Reviewed: 4 February 2024 · Stayed in January 2024
Verified reviewGreat central location & decent breakfast
Next door could see direct into my room from their balcony … no curtain to provide any privacy
Thank you for your feedback. It’s quite unusual to hear about concerns regarding privacy, as most guests appreciate the openness of our design. We understand that not everyone shares the same perspective on such matters. We’ll consider your comments. We hope you still managed to enjoy your stay despite this minor issue.
Thank you for your feedback. It’s quite unusual to hear about concerns regarding privacy, as most guests appreciate the openness of our design. We understand that not everyone shares the same perspective on such matters. We’ll consider your… Show more
Reviewed: 28 January 2024 · Stayed in January 2024
Verified reviewthe room was spacious and the bathroom was huge, i was alone in the dorm. the girl in the reception was really nice and did a great job!
its a bit too loud in the room i stayed just next to the bar and there were no windows in the room. the boy at the reception in the evening was not helpful at all, very different from the staff in the morning.
Thank you for your review. We’re sorry to hear that the noise was a concern; our location near the bar may not be ideal for everyone. We're pleased that the morning staff impressed you, though it’s interesting to note that experiences can vary for different people at night. We appreciate your understanding and hope you found other aspects of your stay more satisfactory
Thank you for your review. We’re sorry to hear that the noise was a concern; our location near the bar may not be ideal for everyone. We're pleased that the morning staff impressed you, though it’s interesting to note that experiences c… Show more
Reviewed: 11 January 2024 · Stayed in January 2024
Verified reviewAll the staff were very friendly and helped me alot. The room was good value, spacious and clean.
Soy or alternative milk available.
Thank you for your feedback. We're glad to see that you're mindful of alternative milk options. Although we don't currently offer soy or other alternative milk, we strive to provide a variety of choices that cater to most of our guests. We hope you found something you enjoyed and that your experience was pleasant in other aspects.
Thank you for your feedback. We're glad to see that you're mindful of alternative milk options. Although we don't currently offer soy or other alternative milk, we strive to provide a variety of choices that cater to most of our… Show more
Reviewed: 31 December 2023 · Stayed in December 2023
Verified reviewlovely airy feel good communal spaces central location bar and restaurant on site hot powerful shower
nothing