Reviews of Hotel Lomas del Volcan 4 stars
Santa Ana de San Jose, 21003 Fortuna, Costa Rica
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Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewLoved this location, the staff so helpful. Room Quaint and clean, volcano amazing when it appears. Pool bar and restaurant easy and convenient. Secluded but can get easily to town. The tours were great too did 4 ! Oh and the staff at the spa magic hands!
Dear Clare, Thank you for your wonderful review and for planning to return—your enthusiasm means so much to us. We’re delighted you found our location memorable, the rooms quaint and spotless, and those Arenal Volcano views as magical as we do when the clouds part. It’s great to hear our pool bar, restaurant, and helpful team made everything easy and convenient. We’re thrilled that you enjoyed four of our local tours and felt the “magic hands” of our spa staff—they’ll be overjoyed by your compliment. Whenever you’re ready for your next adventure or a relaxing volcano-side escape, we’ll be here with more pura vida hospitality.
Dear Clare, Thank you for your wonderful review and for planning to return—your enthusiasm means so much to us. We’re delighted you found our location memorable, the rooms quaint and spotless, and those Arenal Volcano views as magical as w… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewIt felt like we were in paradise
Dear guest, “Paradise”—what a beautiful word to describe your stay! We're truly honored that Lomas del Volcán made you feel that way. Nestled between nature and comfort, our goal is to create unforgettable moments. Knowing we've achieved that with you means everything to us. Thank you for your perfect rating and kind words. We’ll be here, ready to welcome you back to your mountain paradise whenever you wish to return.
Dear guest, “Paradise”—what a beautiful word to describe your stay! We're truly honored that Lomas del Volcán made you feel that way. Nestled between nature and comfort, our goal is to create unforgettable moments. Knowing we've ac… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLocation was great! Staff (Alexandra at the front desk) were fantastic. Pool w pool bar was great for late afternoon happy hour and snack. The ROOM was perfect with jacuzzi tub on the balcony. ⭐️⭐️⭐️⭐️⭐️
Nothing….
Dear Jessica, Thank you so much for sharing this glowing review! We’re delighted to hear that your stay at Hotel Lomas del Volcán turned your Costa Rica trip into something exceptional. From the great location and our warm, welcoming team to the relaxing pool bar and that dreamy balcony jacuzzi—your kind words make us smile. It’s the details like these that create unforgettable pura vida moments. We’d be truly honored to welcome you back anytime you’re ready to unwind, reconnect with nature, and soak up the volcano views all over again!
Dear Jessica, Thank you so much for sharing this glowing review! We’re delighted to hear that your stay at Hotel Lomas del Volcán turned your Costa Rica trip into something exceptional. From the great location and our warm, welcoming team… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewVery boutique feel, beautiful restaurant, cabins in the middle of the forest. Lovely pool with swim up bar and incredible views of the volcano.
Thank you so much, Samantha, for your thoughtful review and lovely score of 9/10! We're delighted to hear that the boutique charm, forest-immersed cabins, and breathtaking volcano views made your stay at Hotel Lomas del Volcán so memorable. The swim-up bar and restaurant are designed to enhance the natural beauty surrounding you, and it's wonderful to know they added to your experience. It's feedback like yours that inspires us to keep curating spaces that blend tranquility, style, and authentic pura vida hospitality. We’d be honored to welcome you back anytime you’re ready to reconnect with nature and unwind beneath the volcano once again!
Thank you so much, Samantha, for your thoughtful review and lovely score of 9/10! We're delighted to hear that the boutique charm, forest-immersed cabins, and breathtaking volcano views made your stay at Hotel Lomas del Volcán so me… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe pool was great and very relaxing, the kids had a great time and we were able to unwind. The location is great, the view of the volcano is incredible and also good access to wherever you want to go. We didn’t hire a car, so used Uber and was very cheap to get around. Kids already asking me when we’re coming back! We did the hike on the property and was lots of fun.
Nothing.
Hi Robert, Thank you so much for your wonderful review! We're thrilled to hear that your family had such an enjoyable and relaxing time at Hotel Lomas del Volcán. It’s great to know the pool provided the perfect setting to unwind, and that the hike on our property added fun and adventure to your stay. We're especially delighted that the kids are already dreaming of a return—those little voices of excitement mean everything to us! The volcano views, peaceful location, and easy access—even without a car—are all part of the magic we aim to share. We'd be honored to welcome you back whenever you’re ready for another pura vida escape in La Fortuna. Until then, the volcano will be waiting!
Hi Robert, Thank you so much for your wonderful review! We're thrilled to hear that your family had such an enjoyable and relaxing time at Hotel Lomas del Volcán. It’s great to know the pool provided the perfect setting to unwind, and… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewBreakfast was very good Location is good, only thing is that Main gate is far away and there is a long walk from there to reception.
Dear Hyder, Thank you so much for your kind feedback! We're thrilled to hear that your stay was fantastic and that you enjoyed the breakfast and overall location of Hotel Lomas del Volcán. We really appreciate you mentioning the distance between the main gate and reception—it’s a helpful note. The layout does offer a peaceful setting immersed in nature, but we understand that the walk can be long for some guests. We’re always looking for ways to improve guest comfort, and your insight is valuable. We’d be honored to welcome you back anytime for more pura vida moments among the trees and trails.
Dear Hyder, Thank you so much for your kind feedback! We're thrilled to hear that your stay was fantastic and that you enjoyed the breakfast and overall location of Hotel Lomas del Volcán. We really appreciate you mentioning the dista… Show more
Reviewed: 1 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewStunning landscaping and lush gardens at the foot of Arenal. Each morning we ate an absolutely abundant and delicious breakfast with Arenal watching over us. Being so close to Arenal it was like standing next to an ancient ancestor- we felt at peace in this space. The mini fridge allowed us to bring our own drinks so we could rest in the evening on our covered rear porch even in the rain, chat and dream up the next part of the adventure. Comfortable beds, high quality linens, excellent food and drinks for fair prices. Whole property on filtered water. Yoga classes and spa treatments in the rainforest made it magical. The yoga teacher was skilled and the couples massage was outstanding. The spa folks worked quietly, used essential oils and hot towels and consistently applied the medium pressure I requested. Excellent distinctive rainforest setting for both yoga and spa. This was a lucky find!
We loved everything.
Hi Natalie, What a truly breathtaking message—thank you so much for taking the time to share such vivid and heartfelt impressions! We’re deeply touched that Hotel Lomas del Volcán became a sanctuary of peace and reconnection for you. Your beautiful imagery—from the quiet morning breakfasts under Arenal’s gaze, to rainy evening chats on the porch—captures exactly the essence we hope to offer every guest: tranquility, comfort, and wonder at every turn. We’re thrilled that the wellness experiences, from skilled yoga to the rainforest spa magic, helped create such a meaningful escape. Knowing this was a “lucky find” makes it all the more special—and we can’t wait to welcome you back whenever your next adventure calls.
Hi Natalie, What a truly breathtaking message—thank you so much for taking the time to share such vivid and heartfelt impressions! We’re deeply touched that Hotel Lomas del Volcán became a sanctuary of peace and reconnection for you. Your… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewI love Everything about this property
I love everything about this property, there’s nothing that I don’t like about it
Hi Choi, Thank you so much for this absolutely glowing feedback! It’s incredibly rewarding to know that your experience at Hotel Lomas del Volcán was flawless from start to finish. Hearing that you loved everything—from the ambiance to the service and surroundings—truly fills our hearts with joy. Creating unforgettable stays in harmony with nature is exactly what we strive for, and we’re honored to have earned your full appreciation. We’d be delighted to welcome you back anytime for another round of pure relaxation and pura vida magic.
Hi Choi, Thank you so much for this absolutely glowing feedback! It’s incredibly rewarding to know that your experience at Hotel Lomas del Volcán was flawless from start to finish. Hearing that you loved everything—from the ambiance to th… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewAmazing hotel with really nice pool connected to a bar offering drinks while swimming. It is not well known but revealed to be a very good resort. The room was comfortable with great view to the Arenal volcano. Breakfast was really good with a lot of options. Came to celebrate our Honeymoon and had amazing stay.
The shower was big but with very basic showerhead. Restaurant was a bit expensive so we got dinner outside of the hotel.
Hello Tal, Thank you so much for your thoughtful and candid review! We’re honored that you chose Hotel Lomas del Volcán to celebrate such a special occasion—and thrilled to hear your honeymoon stay was so memorable. It’s wonderful to know you enjoyed the peaceful atmosphere, the views of majestic Arenal, and the unique pool-bar experience. We're also glad breakfast was a highlight with plenty of variety to start your day right. We truly appreciate your constructive feedback on the shower and restaurant pricing—comments like yours help us continue improving every aspect of the guest experience. Wishing you both a lifetime of joy and adventures, and we hope to welcome you back someday to celebrate many more milestones.
Hello Tal, Thank you so much for your thoughtful and candid review! We’re honored that you chose Hotel Lomas del Volcán to celebrate such a special occasion—and thrilled to hear your honeymoon stay was so memorable. It’s wonderful to know… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe location of the hotel is exceptional, positioned at the bottom of the volcano. When the clouds clear the views are incredible. Close to all the shops and restaurants in town and all the activities you could want around the National Park.
Well designed layout, the cabins are spaced apart, but nothing is too far away from reception, the pool and the restaurants. Beautiful mix of local trees and plants, very natural feel. The restaurant and bar didn’t disappoint, very nice included breakfast.
Hi Stephen, Thank you so much for your thoughtful and generous review! We’re thrilled that you enjoyed the exceptional location and the natural beauty surrounding Hotel Lomas del Volcán. It’s wonderful to know that the breathtaking views of Arenal, the carefully designed layout, and the lush mix of local vegetation made your stay so special. We’re especially happy to hear that our restaurant and breakfast offerings met your expectations—nothing beats starting the day with a great meal and a view. We’d be honored to welcome you back whenever your travels bring you to Costa Rica again. ¡Pura vida!
Hi Stephen, Thank you so much for your thoughtful and generous review! We’re thrilled that you enjoyed the exceptional location and the natural beauty surrounding Hotel Lomas del Volcán. It’s wonderful to know that the breathtaking views … Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewLocation - surrounded by jungle
Rain haha!
Dear Richard, Thank you for your feedback! We’re delighted that you loved the location surrounded by the jungle—it truly makes for a magical and immersive experience. And yes, the rain is part of the adventure! At least it adds to the rainforest charm. We hope the beauty of the surroundings made up for the occasional downpour. We’d love to welcome you back for another stay—rain or shine!
Dear Richard, Thank you for your feedback! We’re delighted that you loved the location surrounded by the jungle—it truly makes for a magical and immersive experience. And yes, the rain is part of the adventure! At least it adds to the rai… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewEverything
They should provide a shuttle to the main gate which is 1 km away
Dear Aliya, Thank you for your wonderful feedback! We are delighted that you enjoyed the beauty of Hotel Lomas del Volcán and found everything to your satisfaction. We truly appreciate your suggestion regarding a shuttle to the main gate. Guest convenience is important to us, and we will take this into consideration as we continuously strive to enhance our services. We look forward to welcoming you back for another exceptional stay!
Dear Aliya, Thank you for your wonderful feedback! We are delighted that you enjoyed the beauty of Hotel Lomas del Volcán and found everything to your satisfaction. We truly appreciate your suggestion regarding a shuttle to the main gate.… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe place was beautiful, with a perfect view of the volcano, very nice breakfast, and the staff were so so helpful. They helped us book taxis, book excursions, and even spray my room when i felt there were too many ants. The room was clean but since it is in the rainforest, some insects were expected.
The only downside for me was that the bathroom was so nice and big but with virtually no usable counter space except for the sink. So if you want to store toiletries for example you cant. There is a useless plant in the bathroom which they can easily do without and have shelving or something instead of.
Hi Mireille, Thank you for sharing your experience! We are delighted that you enjoyed the breathtaking volcano views, delicious breakfast, and the attentive service from our staff. It’s wonderful to hear that they assisted with every detail, from booking taxis and excursions to addressing your concerns about the insects. Being surrounded by the rainforest does mean encountering a bit of nature indoors, but we truly appreciate your patience and understanding. Your feedback about the bathroom space is valuable, and we will take it into consideration to enhance the comfort of our guests. We would love to welcome you back for another wonderful stay!
Hi Mireille, Thank you for sharing your experience! We are delighted that you enjoyed the breathtaking volcano views, delicious breakfast, and the attentive service from our staff. It’s wonderful to hear that they assisted with every detai… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in April 2025
Verified reviewBeautiful property. Beautifully decorated rooms . Huge bathroom . Very luxurious in a forest/garden setting. Amazing breakfast. Lots of choice . Col view on the volcano from the pool. Loved the heated pool!
Dear Monica, Thank you for your kind words! We're delighted that you enjoyed the beautifully decorated rooms, spacious bathroom, and luxurious setting surrounded by nature. It’s wonderful to hear that breakfast offered plenty of delicious options and that the heated pool and stunning volcano views made your stay even more special. We look forward to welcoming you back for another incredible experience!
Dear Monica, Thank you for your kind words! We're delighted that you enjoyed the beautifully decorated rooms, spacious bathroom, and luxurious setting surrounded by nature. It’s wonderful to hear that breakfast offered plenty of delici… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewI loved the individual bungalows
Dear Depp, Thank you for your kind words! We're delighted you enjoyed the breathtaking landscape and the charm of the individual bungalows. Nestled in nature, they truly offer a unique and peaceful retreat. We’d love to welcome you back for another unforgettable stay!
Dear Depp, Thank you for your kind words! We're delighted you enjoyed the breathtaking landscape and the charm of the individual bungalows. Nestled in nature, they truly offer a unique and peaceful retreat. We’d love to welcome you ba… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewRooms were lovely and the beds very comfortable with a spacious bathroom. There were 2 pools and a jacuzzi with cover which meant that we could relax by the pool even when raining. The staff were all amazing! My friend left his wallet in the room and they quickly messaged us to let us know and kindly posted it to our next destination. The restaurant staff were also super friendly and attentive and the food was delicious which was important given that the hotel is slightly out of the main town. We had an incredible stay and would definitely go back again!
Dear Day, Thank you for sharing your wonderful experience! We're delighted you enjoyed the lovely rooms, comfortable beds, and spacious bathroom. Having two pools and a covered jacuzzi sounds like the perfect way to relax, even on rainy days. It’s fantastic to hear how amazing our staff was—especially their quick action in ensuring your friend's wallet reached its next destination! Our restaurant team will be thrilled to know their friendly service and delicious food made such a positive impact, especially given the hotel’s slightly remote location. We truly appreciate your kind words and look forward to welcoming you back for another incredible stay!
Dear Day, Thank you for sharing your wonderful experience! We're delighted you enjoyed the lovely rooms, comfortable beds, and spacious bathroom. Having two pools and a covered jacuzzi sounds like the perfect way to relax, even on rain… Show more
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewWe went through the walk in the hotel backgrounds. Saw quite a bit and enjoyed it. Staff was really helpful and friendly.
The spa. Massages for relaxation was too fast and she did not adapt to my request to slow it down. Also, the “ water “ they poured on you was cold making me shiver with cold. Nothing was done to help remediate. Breakfast is great but their breads/ croissants area could improve
Dear Elisabeth, Thank you for sharing your experience! We're delighted that you enjoyed the hotel's great location, scenic walk, and the warm hospitality of our staff. It’s wonderful to hear that you had the chance to explore and immerse yourself in the beautiful surroundings. We truly appreciate your feedback regarding the spa and breakfast. Your insight helps us identify areas for improvement, and we regret that your massage experience did not meet expectations. Ensuring a relaxing and comfortable visit is always our priority, so we value your comments. We’ll also take into account your thoughts on the bread and croissants. We hope to welcome you back for an even more refined and enjoyable stay!
Dear Elisabeth, Thank you for sharing your experience! We're delighted that you enjoyed the hotel's great location, scenic walk, and the warm hospitality of our staff. It’s wonderful to hear that you had the chance to explore and i… Show more
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewBeautiful, the view of Arenal volcano from the resort was beautiful. The yoga room was beautiful and well maintained.
Dear Puvana, Thank you for your wonderful review! We're thrilled that you had such an excellent stay at Hotel Lomas del Volcán. It's fantastic to hear that the delicious breakfast, breathtaking views of Arenal Volcano, and the beautifully maintained yoga room all added to your experience. We’d love to welcome you back for another relaxing and memorable getaway!
Dear Puvana, Thank you for your wonderful review! We're thrilled that you had such an excellent stay at Hotel Lomas del Volcán. It's fantastic to hear that the delicious breakfast, breathtaking views of Arenal Volcano, and the beau… Show more
Reviewed: 11 May 2025 · Stayed in April 2025
Verified reviewVery modern rooms with great air conditioning, very large modern bathroom, comfortable beds, lots of nature around, very nice volcanoes views (weather dependent), and good restaurants onsite.
Water pressure for the shower was a little low. Could be increased a bit. Also it’s a bit far from the downtown area which in general is nice from a calm/nature standpoint but means that you need to rely more on taxis or driving when you need to get around.
Dear Benjamin, Thank you for sharing your experience! We're delighted that you enjoyed the modern rooms, great air conditioning, spacious bathroom, and comfortable beds, all surrounded by beautiful nature and breathtaking volcano views. It's wonderful to hear that the on-site restaurants added to your stay as well. We appreciate your feedback regarding the shower pressure and location. The peaceful setting offers a serene escape, but we understand that transportation considerations are important too. Your insights help future guests plan their visit, and we truly value them. We look forward to welcoming you back for another relaxing and memorable stay!
Dear Benjamin, Thank you for sharing your experience! We're delighted that you enjoyed the modern rooms, great air conditioning, spacious bathroom, and comfortable beds, all surrounded by beautiful nature and breathtaking volcano views… Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewWe enjoyed our private bungalow with jacuzzi, the room was clean, spacious and comfortable. Staff were friendly and helpful, breakfast was very good. Great location with amazing volcano views.
Just an FYI that the bungalows are in relatively close proximity (our balcony + jacuzzi looked directly into the entrances to two other bungalows).
Dear Ashley, Thank you for sharing your experience! We're thrilled that you enjoyed your private bungalow with a jacuzzi, as well as the cleanliness, spaciousness, and comfort of the room. It’s wonderful to hear that our friendly and helpful staff, along with the delicious breakfast, contributed to a great stay. The breathtaking volcano views and fantastic location are definitely highlights, and we appreciate your note about the bungalow proximity—it’s helpful feedback for future guests. We hope to welcome you back for another relaxing and memorable stay!
Dear Ashley, Thank you for sharing your experience! We're thrilled that you enjoyed your private bungalow with a jacuzzi, as well as the cleanliness, spaciousness, and comfort of the room. It’s wonderful to hear that our friendly and h… Show more