Frente a Monteverde Art House Gallery Frente a Monteverde Art House Gallery, 60109 Monteverde Costa Rica, Costa Rica
#9 of 79 hotels in Monteverde Costa Rica
Guests' ChoiceBased on 107 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
8.6
Facilities
8.8
Staff
9.8
Value for money
9.0
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 20, 2025
Graham
United KingdomThe staff were really helpful - they helped us sort out last minute trips and transport. Breakfast was great. Rooms were a good size.
Stayed in July 2025
Reviewed: April 9, 2025
Karen
United KingdomGreat little hotel with exceptionally attentive owners who would do anything to help. Breakfast was really good with three choices and was cooked fresh and delicious. Very large room with sofa, small table and chairs and little kitchen area. Comfy bed too.
Stayed in April 2025
Reviewed: April 5, 2025
Eva
CanadaIt is close to a road so the car/motor bike noises can travel into the rooms.
The staff are very friendly and helpful. It is a family owned business and they really care about the hotel and the guests. The breakfast was wonderful!
Stayed in April 2025
Reviewed: March 4, 2025
Cesar
BrazilLocation. Need a car to move around.
Cleanliness Staff friendly Easy check in
Stayed in March 2025
Reviewed: February 26, 2025
Charlie
United KingdomSome ants but to be expected in a cloud forest
Amazing staff who were so helpful organising transfers and explaining what to do in the area. Great kitchen area and lovely breakfast included. Good storage for clothes and laundry service
Stayed in February 2025
Reviewed: February 25, 2025
Rosanna
United KingdomNothing
Big clean room Very helpful staff Very good breakfast Parking Location
Stayed in February 2025
Reviewed: February 23, 2025
Laura
United KingdomSuper helpful and friendly staff. Delicious breakfast. Spacious and clean room. We felt very welcome and they gave us lots of tips and info on the area :)
Stayed in December 2024
Reviewed: February 16, 2025
Jed
United StatesVery close to the road. Noisy at times.
Excellent stay overall. Wonderful hotel. Outstanding breakfast.
Stayed in February 2025
Reviewed: February 10, 2025
Tania
United KingdomDue to the weather the room was cold. there were lots of lovely blankets but actually needed a heater!
Great communication. Very friendly nice staff. Lovely breakfast. Clean and comfortable big room with everything we needed. Would recommend.
Stayed in February 2025
Reviewed: February 5, 2025
Mark
United StatesThere was nothing that could improve our stay.
Exceeded our expectations! Everything was perfect - a very lovely family run hotel. Communicated early with us, they were helpful in every aspect helping us get a trip to the cloud forest set up. Easy walk to/from town & right down the hill from a couple restaurants. WONDERFUL made to order breakfast with great coffee. Room was huge with nice shower. Located among nature with a covered deck for sitting outside. Loved it!
Stayed in January 2025
Reviewed: February 4, 2025
Denisa
RomaniaIt was not really a "bad" thing, but it was a bit cold in the room, due to the cold weather outside. We could have used some heater, but not a deal breaker at all.
Cosy and spacious rooms, amazing breakfast, and very nice and friendly staff. We loved the stay at Natüra Hotel Monteverde! The location of the hotel is also very good, just at a short drive from the city centre and a bunch of restaurants.
Stayed in January 2025
Reviewed: February 1, 2025
Nesrien
United StatesThere was not one thing I did not like. Breakfast was good. Fruits were plentiful and fresh. Egg portion was good. But a little more variety would have been nice.
The staff were amazing. And tried to help us with all out needs and requests. Were very attentive and paid attention to all the details
Stayed in January 2025
Reviewed: January 23, 2025
Florence
United StatesNothing, it was perfect.
We had an amazing time staying at this family owned hotel! The room was modern, spacious and clean. The staff was super friendly and available to help us with local activities. Great location, walking distance to restaurants and shops. Amazing breakfast freshly made in the morning. I would definitely stay there again!
Stayed in January 2025
Reviewed: January 22, 2025
Angela
United KingdomThere’s nothing to not like. For us it was perfect. Great location. Spotlessly clean. Great size room. Home made breakfast. Tours booked. You wouldn’t get any better in a five star expensive hotel.
We were greeted by one of the family owners Daniela. In perfect English she welcomed us and told us all about the area, restaurants etc. We asked for advise on the trips we wanted to do. Because she is local she was able to team us up with a very well respected guide for our early morning forest walk. She also booked the transport etc for the night walk. Because we were leaving early for the forest walk we would miss breakfast so Daniela made us up sandwiches, fruit, juice etc to take with us. It was so thoughtful and delicious. Thank you
Stayed in January 2025
Reviewed: January 21, 2025
George
CanadaThe hotel is right on a hilly road and traffic noise is loud.
The staff was very helpful, the room was clean and the breakfast was excellent.
Stayed in January 2025
Reviewed: January 19, 2025
Elizabeth
CanadaHosts and breakfast were amazing. Facilities definitely met our needs. Great value.
Stayed in January 2025
Reviewed: January 12, 2025
Nazmin
United KingdomWe may have got unlucky but the shower wasn’t hot. It was more hot at times with cold streams. Also, we were 8mins past checkout but almost done and received a knock on our door to say we were late. Most hotels we’ve stayed in offer a slight grace period and we didn’t think 8mins over would be an issue.
The room was very modern, spacious and clean. The location is amazing and immersed in the cloud forest. It’s a short drive into town which we liked as it meant the location was very quiet and peaceful. Breakfast was really tasty, especially the French Toast!
Stayed in January 2025
Reviewed: January 11, 2025
Amelie
BelgiumNothing
Cute little family hotel with wide , comfortable and clean rooms - also very well located , walking distance from nearby restaurants, some night walk tours and about 10/15 min to the town of Santa elena - also delicious gallo pinto at breakfast The staff is incredibly nice - one day I had to go early for a tour before breakfast time and they just made me a sandwich
Stayed in January 2025
Reviewed: January 11, 2025
Mark
United StatesI can’t think of a thing
It was clean and comfortable. Breakfast was delicious and the staff was wonderful.
Stayed in January 2025
Reviewed: January 10, 2025
Mark
United StatesNothing.
Friendliest staff! Excellent made to order breakfast! Large, comfortable room. Great location! Had a fantastic 2 nights despite constant rain. Highly recommend!
Stayed in January 2025
Reviewed: January 8, 2025
Clare
United KingdomTraffic noise
Wonderful, polite and friendly owners and staff team. Very clean Great breakfast Good location- apart from close to the busy road.
Stayed in January 2025
Reviewed: January 2, 2025
Cyrus
United StatesThis is a wonderful and serene location in Monteverde. It is like 10 minutes by walk or 2 minutes by drive from town. The location is quiet and the rooms are large, well-equipped with a coffee maker and refrigerator , and clean. The bed was comfortable and I slept like SOMEONE WITHOUT A BABY. :D The location provides ample parking space if you are driving to Monteverde. Daniela, Cesar, and team (EXTREMELY HOSPITABLE) were very helpful in answering any questions (before/during/after). Always willing to help with any questions and helped with transport and activities. Three restaurants are within 100 meters and shops nearby. Breakfast (so good that I ate it before taking photos of it) is absolutely delicious and for the day that I would be out in the morning, they prepared me a breakfast sandwich and items to-go. Certainly recommend this location and would suggest staying here if you want an amazing place to start your Monteverde adventure! muchas gracias y pura vida! :D
Stayed in December 2024
Reviewed: December 16, 2024
Maoz
United StatesDanielle, the manager was great. Extremely helpful. Room was comfortable but a bit cold. Breakfasts were great.
Stayed in December 2024
Reviewed: December 7, 2024
Janet
United StatesNo heater to help with the chill and dampness.
Great value. Friendly and professional owners. Helpful with arranging tour and transportation needs. Close to mini market and 3 restaurants. Delicious breakfast.
Stayed in December 2024
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