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Reviews of Hotel Nya 4 stars

detras de la Iglesia de Montezuma, 60111 Montezuma, Costa Rica

#8 of 21 hotels in Montezuma

Guests' Choice

Review score

Based on 156 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    8.3

  • Value for money

    7.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 22 August 2025

    10
    Perfect escape
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful place, comfortable, clean and great food! So close to the beach and the town too. Loved seeing wild monkeys around the pool area.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    The property itself is clean, safe, and within walking distance to the beach. The staff truly made the experience memora
    • Leisure trip
    • Solo traveller
    • Accesible King
    • Stayed 6 nights
    • Submitted via mobile

    My stay started off a bit rocky, my original room had issues with the AC and the shower leaked onto the floor. However, I really have to give credit where it’s due: Esteban completely turned the situation around. He was incredibly helpful and understanding, and quickly offered me an upgraded room, which made a huge difference in my experience. This isn’t so much a complaint about the property itself, but more about how these small maintenance issues can impact a first impression. That said, the staff’s responsiveness, especially Esteban’s, more than made up for it. Great customer service goes a long way, and thanks to that, I still had a comfortable and enjoyable stay.

    Clean, safe, walking distance to the beach and friendly staff.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Wonderful and luxury stay close to sea
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower tends to spill water across the ridge so that a large part of the bathroom is wet after a shower.

    Great location, excellent breakfast, fantastic pool, nice rooms, pleasant to wake up so close to nature

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Wonderful place to stay in Montezuma. Clean and new with beautiful style.
    • Leisure trip
    • Couple
    • Accesible King
    • Stayed 1 night
    • Submitted via mobile

    We particularly appreciated the restaurant and the yoga classes in the morning. Also, it is really close to the beach while perfectly immersed in the jungle

    Stayed in August 2025

  • Reviewed: 14 April 2025

    8.0
    A great choice if you book the King balcony room and want a comfortable room in downtown Montezuma.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Terraza
    • Stayed 3 nights

    We booked a Queen Terrazza room (which showed on booking as the same price as the King balcony) but the room is quite dark, and the walkway to the balcony rooms crossed over the outdoor terrace. We asked to move to a King balcony room and they were able to accommodate the switch for 2 nights of our stay. The balcony rooms are much nicer. The hotel refused to honour the price shown on booking.com when we switched rooms, and booking.com themselves are taking no accountability for honouring the price shown on their site, which is pretty poor customer service. We were also disappointed that the hotel restaurant was only open for breakfast; and breakfast was particularly slow as they were training new staff (to be fair, the chef came out and apologised for the 45 mins wait).

    The hotel is well located for downtown Montezuma, but has a really tranquil and quiet feel, surrounded by vegetation and the bonus that the monkeys visit each evening. The pool is a good size and picturesque. The restaurant facilities are also really tastefully done. Unfortunately the restaurant was closed during our visit except for breakfast (which was only advised after booking).

    Stayed in April 2025

  • Reviewed: 31 March 2025

    10
    A truly magical experience at this hotel. The management was extremely responsive and helpful and our room was beautiful
    • Leisure trip
    • Couple
    • Accesible King
    • Stayed 1 night
    • Submitted via mobile

    Liked everything

    The setting, the room, the pool and the breakfast

    Stayed in March 2025

  • Reviewed: 29 March 2025

    8.0
    Excellent!
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 4 nights

    Our AC wasnèt working the last night but it could have been fixed if we had realized earlier.

    Breakfast, pool, treats provided to our room every afternoon! The monkeys in the trees right outside

    Stayed in March 2025

  • Reviewed: 12 March 2025

    9.0
    Great place
    • Leisure trip
    • Family with young children
    • Accesible King
    • Stayed 8 nights
    • Submitted via mobile

    Our room was a little small and we had ants visiting every night to eat our little treats the maids had left us but we were in the middle of the jungle

    Beautiful pool and breakfast , friendly staff and great location close to beach and town

    Stayed in March 2025

  • Reviewed: 6 March 2025

    8.0
    Great location, garden, pool and premises, but very small dark rooms
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    The room was very small and felt cramped - nowhere to open your suitcase. It also was very dark, the windows were to the backside into the forest and gave no light. The bathroom was also scarce - no space to put your toiletries. The recommendation probably is not to book the basic room, but one with own balcony. Breakfast choice was a bit limited, you could only get either just fruit or just eggs, but to have both, there was an extra charge.

    The location in Montezuma village was fantastic, everything in walking distance and the village itself charming. The surrounding greenery around the hotel was lovely, well kept and marvellous, plus lots of animal spotting (tapiri, monkeys, frogs). We also loved the pool and breakfast area. The additional option of yoga was magnificent, the terrace it was practiced on, was hidden in the midst of a jungle, with ocean and nature sounds all around you - nothing short of amazing! Even though the room itself did not have a balcony, the terrace outside with seating was nice.

    Stayed in February 2025

  • Reviewed: 26 February 2025

    8.0
    Book into hotel, go elsewhere to eat.
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant staff and cleanliness of restaurant.

    Great location and the hotel is nicely designed, but starting to look shabby and need a deep clean, The hotel is a separate business to restaurant and whilst they serve pretty good food,the staff were absolutely atrocious and clueless, the bar was never stocked, so every item they were leaving bar to go get 1/2 an hour was about time for two Margaritas each day! It was so frustrating that we didn’t bother eating there after the first night. The hotel staff very efficient and couldn’t do enough to help and very charming. We stayed here for a special occasion and the restaurant. We were disappointed.

    Stayed in February 2025

  • Reviewed: 21 February 2025

    9.0
    Great hotel would stay again
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 5 nights

    Bar prices too expensive.

    Location fantastic -close to beach and town but quiet and surrounded by tropical forest. Lots of wildlife in gardens.

    Stayed in January 2025

  • Reviewed: 1 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    A little expensive when i was there, but i think it depends on the season

    Great location, beautiful grounds, lovely pool, comfortable room, good breakfast, loved the monkeys in the trees by the pool and the little beach with the waterfall & cool pool about 20min walk to the north.

    Stayed in January 2025

  • Reviewed: 23 January 2025

    8.0
    Fantastic venue to enjoy Montezuma.
    • Leisure trip
    • Couple
    • Accesible King
    • Stayed 3 nights
    • Submitted via mobile

    Our room (suspect cheapest) was very cramped and the accessibility shower leaked water out of the bathroom and into the room, no matter how softly we put the shower on. They are making every effort to develop and fix issues, so would definitely recommend this gem even if you are on a budget as cheaper food options (many excellent) just down the road.

    Situated two minutes from Montezuma town adjacent to the stunning beach it is ideally situated with all sorts of wildlife wandering around. The pool is a peaceful heaven and regular clean beach towels available all day. The reception staff were excellent (Maria) and the Manager in making us welcome.

    Stayed in January 2025

  • Reviewed: 23 January 2025

    9.0
    Great location, beautiful property, helpful staff
    • Leisure trip
    • Solo traveller
    • Accesible King
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner in my room was not working great the first night or second night. I mentioned it to the staff the second day, however, it was not fixed. It was blowing air but not cool air. I ended up extending my stay and by the third day, the staff addressed the issue.

    The location- quiet area but yet a few minute walk to town. You could hear the sound of the waves from the ocean from the property. The pool was big with many lounge chairs and umbrellas for shade. The staff/manger were very helpful. The property was very lush and tropical. I got a room with a terrace- it was nice to sit outside in the morning.

    Stayed in January 2025

  • Reviewed: 8 January 2025

    10
    Superb relaxing stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Terraza
    • Stayed 4 nights
    • Submitted via mobile

    Staff were amazing at Nya, everyone was so welcoming and nice. The attention to detail and great customer service definitely made our stay better. Breakfast was delicious!

    Stayed in January 2025

  • Reviewed: 2 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The only thing which I want to mention is that during our stay some of the staff seemed partly annoyed or not really into it. The website and Instagram of the hotel suggest a warm hearted place. The staff was not unfriendly per se but kind of cold or not really into it. It was a bit of a strange experience as it influenced our experience of the place.

    The Hotel is beautiful and we enjoyed sitting on the balcony of our room looking into nature. The hotel area is quite big and in the middle of nature but still right within Montezuma. Everything was clean and we also enjoyed the pool. The food at the restaurant was also delicious.

    Stayed in December 2024

  • Reviewed: 18 December 2024

    7.0
    Decent for the price.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    The room was very small, faced the parking lot, and you could hear the neighbors on the sides and upstairs easily. There weren't any towels available for the pool. Critters (crabs, centipedes, etc) came into the room under the door. The air conditioning unit needs a manual provided possibly. The yoga and other wellness classes are an additional fee for guests; for the price of the rooms, it seems like it could be included. The music during the daily happy hour is super super loud, which impacts you if you are at the pool or using the lounge areas near the restaurant.

    The Breakfast was excellent- lots of choices and very tasty. The pool was the perfect temperature and a lovely spot to spend time. The is a nice hammock area near the pool, but I didn't use it because it was wet from rain. The landscaping is gorgeous, but never without staff landscaping it which is noisy.

    Stayed in December 2024

  • Reviewed: 24 November 2024

    10
    Amazing, beautiful and relaxing
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing everything was great

    Everything was great: location in Montezuma town with everything walking distance, food, room, confortable bed, beautiful swimming pool with the sound of the ocean just 1 minutes walk way from the hotel, and everyone so nice and helpful. Traveling as un single mum with a 2 years old baby, it was a perfect place to feel safe and confortable and have a relaxing stay. So much that we stayed 2 more nights.

    Stayed in November 2024

  • Reviewed: 26 October 2024

    9.0
    We loved it!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms perfect acceptable, not amazing.

    Nice little paradise, great restaurants and we enjoyed the white faced monkeys in the trees whilst swimming in the pool. Short walk to the beach as well.

    Stayed in July 2024

  • Reviewed: 12 October 2024

    10
    Relaxing jungle stay
    • Leisure trip
    • Couple
    • Accesible King
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The property was perfect, the grounds were well kept, the pool area super relaxing, surrounded by wildlife, the rooms spotless and smelt amazing! Such lovely attention to detail every night a little something sweet left in your room, the food was very tasty in the restaurant, all homemade food! The staff were so welcoming, friendly and helpful, we could use the space to workout which had lots of great equipment and you were in the jungle! Everything walking distance, we didn’t want to leave!

    Stayed in October 2024

  • Reviewed: 11 October 2024

    10
    Stunning, serene, lovely.
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There was a stain on our sheet one time but it was probably a bug. They do leave your door cracked while cleaning and a giant cricket got in that gave us a fright- but that's all part of jungle life, baby! If you don't want to pay for fancy water in the restaurant say you want tap water - we weren't expecting a charge but got Voss or something on accident.

    The breakfast was amazing - I had been there for a family trip before and remembered it, so we chose to make the first stop on our honeymoon be Hotel Nya. Best omelette I've ever had. The serene atmosphere is great and staff are super accommodating and kind. You're close to everything while being out of the way. Love the wildlife on the property - monkeys and iguanas! The little touches like the tarts in the afternoon are amazing. We loved reading in the restaurant lobby. Super walkable to everything you need!! We were there during a heatwave and the AC was a welcome respite. Would stay here again any time.

    Stayed in September 2024

  • Reviewed: 19 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Beautiful hotel in the jungle and very close to the beach - excellent yoga at 8am every morning!

    Stayed in August 2024

  • Reviewed: 14 July 2024

    10
    Don’t miss this slice of paradise!
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 19 nights
    • Submitted via mobile

    ZERO complaints

    One of the best hotels I’ve ever stayed in all over the world! Small, boutique hotel in lush, quiet jungle setting. Daily sightings of capuchin and howler monkeys. Staff was incredibly responsive to any questions or requests. Dreamy beds and pillows. Great amenities - body wash, shampoo, conditioner, hand soap, lotion, and insect repellant. Loved the electric kettle with French press and CR coffee (or tea) with lovely large coffee mugs! Nightly treats and turn down service. Daily breakfast delicious. Amazing selections of fantastic meals and snacks all day at on site restaurant. Fully stocked bar with amazing cocktails. Every staff person we encountered, even on paths and grounds, was incredibly friendly and kind. Actually sad to leave this little slice of paradise.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    10
    Quiet boutique hotel in the middle of paradise!
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Everything!

    Stayed in July 2024

Showing 1 – 25

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