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  5. Reviews of Playa Cielo Beachfront Hotel - Santa Teresa, Costa Rica

Reviews of Playa Cielo Beachfront Hotel - Santa Teresa, Costa Rica

Santa Teresa, 10100 Santa Teresa Beach, Costa Rica

#44 of 67 hotels in Santa Teresa Beach

Guests' Choice

Review Score

Based on 26 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.3

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.2

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 19, 2025

    10
    I now understand the true meaning of Pura Vida!!
    • Leisure trip
    • Group
    • Bungalow - Beach Front
    • Stayed 6 nights

    There was nothing unlikeable, truly.

    This place was magical! The owner and staff were super kind and treated us like family. Everyone was so wonderful and always greeted you with a smile. The food and drinks at Uma were out of this world delicious. Compared to the rest of the beachfronts in Santa Teresa, the atmosphere was top-notch. I felt lucky to call this hidden gem home for seven days on holiday. I highly recommend it. 10 +++ stars!

    Stayed in February 2025

  • Reviewed: February 5, 2025

    9.0
    We loved Playa Cielo and would return again!
    • Leisure trip
    • Couple
    • Bungalow - Beach Front
    • Stayed 7 nights

    Small thing that wouldn't stop us from returning - there were times when the music went a little loud and late at night at the resort next door (Banana Beach). Playa Cielo has music at their restaurant, but it was generally lower volume and ended earlier, not a problem for us. And honestly, the Sunset Party on Sunday was amazing! There were plenty of guests enjoying the music on any given night and I think many guests would see this as a fun option. If you like to go to bed earlier, take earplugs and play "white noise' at night - that completely solved the issue for us!

    Our room was beautiful and very comfortable. We especially loved the patio with sofa and table...a great spot to lounge in the shade while still enjoying the beauty of nature. It felt very safe and private while still being part of a boutique resort with great amenities. The restaurant was amazing...great variety of food selections right on the beach, to enjoy sunsets! All of the staff was very kind and helpful. There was a pool and the grounds were lovely. For feeling like you were in the middle of nature, it was still extremely close to walk to shops and cafes.

    Stayed in February 2025

  • Reviewed: December 29, 2024

    9.0
    serene beachside oasis with private villa
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 3 nights

    the king sized bed is beautiful but the mattress was pretty uncomfortable for us

    loved the rooms, the location, the proximity to the beach and the outdoor shower and patio. easy check in.

    Stayed in December 2024

  • Reviewed: December 27, 2024

    10
    Great place in a perfect location
    • Leisure trip
    • Couple
    • Bungalow - Beach Front
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is perfect and the villas are very spacious.

    Stayed in December 2024

  • Reviewed: October 21, 2024

    9.0
    Our stay was amazing and Playa Cielo was really relaxing and everything we needed on a vacation.
    • Leisure trip
    • Couple
    • Family Bungalow
    • Stayed 9 nights
    • Submitted from a mobile device

    As we went in October (low season) there were a couple of things that maybe weren’t working as they should but nothing stopped us from having a great time.

    It was perfectly located, with access to the beach. The staff was great and super nice!

    Stayed in October 2024

  • Reviewed: October 16, 2024

    10
    BEST HONEYMOON
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 15 nights

    Location was great, Hadar was amazing at helping us with whatever needs we had. Sometimes the internet didn't work, we guess it might have to do with the power outages that Santa Teresa sometimes experiences. The room was cleaned thoroughly every day. We thought the pictures on booking didn't do the location justice - it was way nicer than advertised!

    Stayed in October 2024

  • Reviewed: December 13, 2023

    10
    We eloped here and so happy we chose Playa Cielo! We absolutely love it here!
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 6 nights
    • Submitted from a mobile device

    Amazing place! We really love it. Food at Uma is incredible! The staff is all like family! Highly recommend!!

    Stayed in December 2023

  • Reviewed: June 23, 2023

    10
    I wish we had booked our whole Costa Rica stay at the beautiful, blissful and peaceful Playa Cielo.
    • Leisure trip
    • Family with young children
    • Family Bungalow
    • Stayed 2 nights

    My family noticed there was no hot water in the shower. I didn't notice and didn't miss it because the water was a comfortable temperature after a hot day in the sun. Like some other reviews stated, the mattresses could be a little softer (though my husband prefers a firm bed and was quite happy with it). Lastly, the couch in the living area had lots of stains on it, which I'll hope was just wet-butt salt water stains... but I could have done without seeing those and wondering what they were. A slip cover would help.

    Beautiful property on an excellent part of the beach. The staff were welcoming and friendly. The food at the associated restaurant was fantastic. I loved waking up and walking out to the beach with my little one each morning to play in the tide pools a few minutes walk down the beach. Then, we'd walk across the main street with the rest of my family to grab breakfast at Vermu before returning to Playa Cielo for some pool time. The pool was PERFECT for us to enjoy with our kids. Half of the pool is wading depth, which our 3 year old loved running around in. We stayed in the Family Villa and found it perfectly spacious. I so appreciate having a kitchenette. The bathrooms were such a treat. In the evenings, we ate at Uma, the delicious restaurant on the property. The night of arrival, we ordered in. The second night, we ate on the beach. The menu was diverse enough to keep it really interesting each meal! The bar had everything we needed. And the SUNSET! There couldn't be a better spot in town to catch that sunset. We will definitely spend more time here next visit.

    Stayed in June 2023

  • Reviewed: May 11, 2023

    10
    Stunning location, lovely rooms
    • Leisure trip
    • Couple
    • Bungalow - Beach Front
    • Stayed 3 nights
    • Submitted from a mobile device

    No reception, no check in or check out, no times when someone was available, so there was no “face” to the hotel other than Dean who was great and helped us a few times. This meant there was no access to local information, no point of reference other than a WhatsApp number which had slow responses.

    beautiful location, beach was fabulous. Room was very comfortable, big bed and plenty of pillows, towels etc. loved the outdoor shower. Dean who worked in the restaurant was very helpful and friendly.

    Stayed in May 2023

  • Reviewed: April 27, 2023

    9.0
    great place for santa theresa!
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 5 nights
    • Submitted from a mobile device

    can’t think of things we didn’t like!

    loved the location, the quieter part of the strip for sure so we actually slept! Close walk to all the good places to eat and hang out. The beach is right there! surfing to both sides but not directly in front so there is room to swim a bit too!! the pool and beds by pool were great. The water is warm! air conditioning worked awesome, beds were comfortable! Vibe was cute!

    Stayed in April 2023

  • Reviewed: April 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Bungalow - Beach Front
    • Stayed 3 nights
    • Submitted from a mobile device

    Maintenance opportunities. Toilets, front door and lights.

    Location and property just beach front.

    Stayed in April 2023

  • Reviewed: February 28, 2023

    9.0
    Very relaxing and a great way to splurge for a beach stay
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 3 nights

    The only caution to those who come to this hotel is that the music from the bar is significant, even from your villa. The bar clearly attracts a younger crowd so just be aware that the music started just after noon and went until around 10:00. This did make it more difficult to talk at the restaurant or if you want to go to sleep early and expect to hear only the surf, but not a big deal if all you want to do is watch the sunset at the bar and stay up later.

    This is an exceptional hotel and the villas were very enjoyable and as advertised. The proximity to the beach is a big attraction. Very comfortable the entire stay. Staff were exceptional at meeting every request. The food at Uma the restaurant was very good and very attentive service.

    Stayed in February 2023

  • Reviewed: September 8, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Bungalow - Beach Front
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was really lovely, clean and spacious. We loved being able to walk straight onto the beach. A lovely fresh fruit plate was brought to our room every morning.

    Stayed in August 2022

  • Reviewed: July 25, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Bungalow - Beach Front
    • Stayed 4 nights
    • Submitted from a mobile device

    There was no breakfast or coffee available. Only an espresso pod in the room that wasn’t always supplied. No staff between 10:00pm and 11:00am.

    Stayed in July 2025

  • Reviewed: September 25, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 7 nights
    • Submitted from a mobile device

    Before check-in they confirmed that we had booked the sea view villa. Upon check-in they said there was a problem with the hot water for which reason they gave us another villa. Turned out that the sea view villa we booked was occupied. We felt that they weren’t very honest with us. Fortunately the next day we were able to change rooms and get into the sea view villa. Unfortunately there is a big construction site next door for which reason it was quite noisy during the day. Also in the hotel they did some noisy maintenance of the villa next door.

    The villas are very nice, the bed was very comfortable and the open air shower a great experience. They organized a blender for us which was very kind and highly appreciated. Roy was very friendly and always available when we had questions. Above that he gave us a voucher for the hotel restaurant to compensate for the inconvenience that we had to experience due to bad management decisions. The property is very beautiful, well maintained and directly at the beautiful beach of Santa Teresa. In front of the hotel there are many options to eat and shop.

    Stayed in September 2024

  • Reviewed: May 6, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    The communication wasn't great. There was a black out at 1.30am which lasted for over 8 hours so the food we had in our fridge went off. We were messaging the reception from 6.30 am and despite chasing for an update we did hear back for almost another 5 hours. I appreciate that blackouts can be out of ones hands but keeping your guests updated is within ones control and seeing how it's only 4 rooms at the whole accommodation, definitely manageable. Our dirty towels were removed but not replaced. Despite messaging about more towels we had to go down on the beach and find the receptionist who was hanging out with friends and chase up. It then took another 30 min before our towels arrived We were told that our water bottles would be replaced each day but we never received any more fresh water. The restaurant serves really good food but it's expensive and the cocktails were the most expensive we had during our whole 3 week stay in Costa Rica. Other guests have mentioned receiving a fruit bowl each morning but they might have stopped it since we didn't receive any fruit during our 3 night stay. I would expect better for $220 per night and while the grounds are gorgeous, I wouldn't stay again

    The hotel itself is gorgeous and the room was really big and comfortable. Our favourite detail was the outdoor shower and terrace

    Stayed in April 2024

  • Reviewed: July 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Bungalow - Beach Front
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: April 16, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with Ocean View
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: December 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Bungalow - Beach Front
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: August 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with Ocean View
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: April 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow - Beach Front
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    A beautiful gem that’s lets you experience Santa Teresa as the paradise it was 15 years ago
    • Leisure trip
    • Family with young children
    • Studio with Ocean View
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: June 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: November 24, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2022

Showing 1 - 25

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