Reviews of Pura Vista Hotel

Excellent location, awesome view, great staff

Great, smaller property with nice accommodations. Host was friendly and breakfast was a bonus. We would easily stay again and recommend this place to others.

When we arrived at Pura Vista hotel, we were so impressed by the view and surroundings. The view from our room is stunning. We enjoyed the pool the next day as private because only the two of us were there. The room is big and super clean. The bed is very comfortable. Every detail in the hotel has been carefully designed. The breakfast was delicious. They include a main dish that you can order and a variety of fresh fruits. Fresh brewed coffee and juice served. The owner Mark is very friendly and such a nice person to answer all the questions about trips around Costa Rica for the first time visit like us. We forgot the iPad in the hotel on the first day, and on the last day when we were back to the Liberia international airport, Mark drove to the airport and returned it to us. Thanks Mark for your service and cozy hotel. We are so appreciate it!

None.

Amazing views, friendly staff. The beach was close, but due to the hills we drove. Great time at the local beach restaurant. Breakfast was fresh and delicious.

Wonderful view Welcoming and helpful host Stylish and elegant rooms all scrupulously clean Breakfasts

Beautiful!

Loved Pura Vista Hotel!

Very quiet and peaceful. Relaxed host - Mark was always very helpful with suggestions and advice when needed. It felt like being at home - away! Great location just up from the beach, where there is a good restaurant to eat at. We ate there most nights. Little fridge in the room for drinks. Fantastic view and generally comfortable.

Air con was a bit noisy but didn’t really bother us.

The view is everything! We loved to sit out in front of our room and look at the view. There was excellent bird watching as well. Mark was very friendly and helpful.

The rooms were a little small but I would still recommend staying here.

The view was nice

Our stay at this hotel was an absolute disaster, and I would strongly advise anyone considering it to look elsewhere. Every single part of our experience was riddled with issues, from arrival to departure. We had informed the hotel in advance that we would be arriving at 6:00 PM. When we got there, the place was completely deserted. No staff, no instructions, nothing. We had to make an expensive 10-minute international call to the US just to get someone to open the gate. This was an incredibly frustrating and unprofessional start. Once inside, things didn’t get any better. We had booked a room away from the pool with a king bed. Instead, we were given a room directly in front of the pool with two queen beds. This was not what we had requested, but with no staff around, we had no way of addressing the issue. To make matters worse, our room was infested with ants. After heading out for dinner, we returned to find that the gate code we had been given did not work. With no staff around to assist us and no response from the hotel, we were left with no choice but to climb the wall to get inside. The hotel finally responded to our message—three hours later—long after we had already let ourselves in. As for the staff, we can’t say anything about them—because we never met a single person before we left. The complete lack of presence or assistance was shocking. Overall, this was one of the worst hotel experiences we’ve ever had. Poor communication, zero customer service, an ant-infested room, and a complete disregard for guest concerns. Stay far, far away from this place.

Mark, the owner on site was very helpful he was very accommodating if we had any issues, has a great local, family run feeling

Great place to relax, view is second to none. The owner Mark is very personable and accommodating. Bed and pillows were perfect for me. Security great didn’t worry about our stuff.

All good

It has a wonderful view and the facilities were very comfortable. Mark is a friendly, accessible and amazing host. He also has wonderful recommendations.

We had an amazing 3 nights at Pura Vista. The owner Mark has curated a beautiful and peaceful space. The view is gorgeous (even better in person), the location is fantastic, comfortable and hugeee bed, great water pressure in the shower, and the room has everything you need. Daily breakfast was a plus too, a simple yet delicious typical Tico breakfast, made with love and care. Mark was really friendly and helpful and even kindly allowed us a late check out. A huge bonus was the hotel cats lounging around! Very friendly and sweet. We loved our stay and will definitely return if we’re ever in CR again.

The toilet didn’t really love flushing super well, we’d often have to give it a few minutes and then come back and flush again. Not the end of the world and did not detract from our trip at all. Pura vida.

It was beautiful.

Everything: the view, the hosts, the whole area.

The hosts were especially welcoming. We were allowed to check in early and also permitted to check out half an hour late. The rooms are cozy and the view from the room of the ocean is wonderful. A delicious breakfast was included. We would definitely stay here again.

The views! Comfortable beds. The pool

Internet not good

The view from the property of Playa Ocotal was amazing! The beach was a 15 minute walk with some decent snorkeling on the left side of the beach by the rocks. The infinity pool was very refreshing with incredible views of the ocean. The beds were comfortable and the shower was very nice. We enjoyed our breakfasts every morning prepared by Lili and eating at Father Rooster’s on the beach (1 of 2 restaurants within walking distance of the hotel).

There was minimal service provided by the owners during our stay. The hotel was run more like an air bnb than a boutique hotel (service was provided only on request). The refrigerator in the dining room was not plugged in and a small ice machine was provided a few days at the end of our stay. The showers did not drain (the water level was at the point of almost overflowing onto the bathroom floor). If you want a variety of restaurants to eat at you need to have a car or hire an Uber/taxi. We were not provided a detailed invoice when requested and all communication regarding checkout and payment was through WhatsApp.

The bed & breakfast is in an elevated position overlooking Playa Ocotal and enjoys spectacular views from the terrace. Great pool with loungers and comfortable bedrooms - quality bedding with each having a private outdoor area and patio furniture. Owners are warm & welcoming and very responsive to emails/WhatsApp messages. There is secure parking on site. Ocotal beach is approximately 15 mins away on foot and has a great restaurant, otherwise for the majority of restaurants it means a drive into Coco.Beach.

We booked this some time ago when the property was positioned as a boutique hotel and under a different ownership as we discovered when we got there; the new owners have been there for just 5 months and encourage the guests to be as autonomous as possible; the only time they are really around is at breakfast. Rooms are serviced but you have to ask. Not sure if it's just a case of not having updated the info relating to the property but it wasn't quite what we'd been led to believe when we booked:. there isn't a restaurant/bar/coffee house on site as given which was very disappointing as this was supposed to be a few days of relaxation after a busy holiday and we ended up doing a lot of driving.

Pura Vista is situated high up above Playa Ocotal so the views are amazing. We loved the pool and patio area. With a north facing vista you could get some nice late afternoon shade. We had tasty breakfasts daily (thank you Lili Alvarez) in the upper dining area. We used that same area each evening to unwind, listen to music, play cards, and hang with our travel companions. Our room (room 3 lower level) was clean and comfortable and the bed was very comfortable. Thisbe and Mark were friendly and informative about the area.

While the location was peaceful and beautiful it may not be for everyone. It’s a short drive to get into Playa Ocotal where there are restaurants and shops. There are only two restaurants within walking distance to Pura Vista Hotel (Father Roosters and Soluna Beach Bistro). Both were very good but it’s always nice to have a variety to choose from. Room wise, our AC unit was pretty loud but necessary if you want a room temp under 26C. Our shower was nice but didn’t drain well. We found the checkout was a little unconventional. We were never charged before arrival as per our reservation confirmations so we settled up all costs upon departure. It was difficult to get a straight answer on the final billing and no invoice was ever provided. In the end we confirmed our final billing through WhatsApp correspondence. Really no problem, just a relaxed approach. Pura Vida.

The ocean views are gorgeous! The rooms are comfortable, and the outdoor sitting area by the pool was great. Communication with the owners was prompt and helpful. Lili was a wonderful breakfast chef and all-around host. Great view of the night sky.

No regular hours for on-site staff - would have been especially helpful when we arrived as we had some difficulty locating our room. If you don't have a car (we didn't), be aware that the location is quite far from town, and transportation options are limited. There is really only one restaurant within walking distance (Father Rooster), which has good food and cocktails, but the walking conditions aren't the best (narrow road, steep hills), especially after dark. Even so, we would stay there again now that we know what to expect!

The views were great.

Had bugs in the room. Too difficult to get to. Terrible roads full of potholes. Our truck didn't fit in the parking lot. Check in process was designed for owner ease but not customer ease. Would never stay there again. Way, way, way too expensive for what you got. Included breakfast but I was ill from the eggs for 2 days.

So perfectly positioned near the beach and amenities

The location and the very warm welcome by the owners.