Reviews of Hotel Robledal 3 stars
400 metros Oeste de la Iglesia Catolica, El Roble, 20104 Alajuela City, Costa Rica

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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBeautiful Oasis in San Jose, we got in at midnight and the security guard let us into our room. We checked in the next morning. Great place for late arrival from San Jose airport. The grounds are safe and spectacular! The breakfast I. The morning was delicious and authentic Costa Rican food with excellent coffe and fresh squeezed orange juice. Highly recommend “with you rental”service too. They picked us up from the airport at midnight and took us to our hotel and then picked us up from the hotel in the morning and drive us to the car rental.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff were really friendly, esp Joseph who showed me the owl location and found an excellent beetle! Nice gardens to walk around which was fended off so safe even at night. Easy access to the airport (around 10 minutes with no traffic). Hotel was clean and well equipped. Free transfers which was very welcome. Breakfast was included too which was basic but good quality.
For us, it was a little noisy. You could hear people walking above and talking outside/around. We were placed right next to the pool which a family decided to use (not quietly) at 6am. That being said, the remainder of the guests seemed respectful and we didn’t have many noise issues overnight. Also, we are aware that people rise early in Costa Rica so maybe we should have done so too and joined in with the pool party!!!!!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff will do everything to help out and ensure you have a confortable stay. They picked us up from the airport, booked our car rental, booked our rickets to visit the volcano and even lent us their uber account. Nothing is too much trouble. The food is good and well priced, tasty, varied and good quality. The restaurant, pool and garden area are pleasant and have a homey feel.
The smell in our room, probably from the pipes in the toilet. The room was small with two queen sized beds. It was basic but had all we needed
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation, cleanliness and just way better than the chain hotels around the airport
Thank you so much Jessica! We appreciate your kind review Hotel Robledal Team
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe food is really good. I like being able to get a free shuttle to and from the airport. There are owls on the property!
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewThank you!!
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewFree transportation to the airport, great customer service, game me a free to go Bfast since my flight was early in the morning. Hotel was comfortable and well decorated, the pool was a nice extra.
Far away from downtown but the purpose was for an early flight, so it is OK.
Thank you Nadia! We appreciate your nice review! Hotel Robledal Team
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewMy wife and I arrived mid-day on a Sunday when the restaurant was closed. Isabella at the check-in counter approached the kitchen about offering us some lunch options which was very kind. We both enjoyed a grilled chicken salad. The next morning, the airport shuttle driver was delayed arriving to work due to traffic congestion. The receptionist that morning (didn't get her name) arranged for an Uber to take us to the airport at the hotel's expense. The grounds were lovely and quiet with lots of birds. We were very satisfied with our stay.
Thank you for your kind review. We appreciate your comments. Kind Regards, Hotel Robledal Team
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe location is attractive and peaceful
Thank You Fiona, this review means a lot for us.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe garden for bird watching, the food, the sitting area, the quiet environs.
All was very good.
Thank you so much for a nice review!
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewNice spot to stay near the airport before heading to La Fortuna. Friendly staff, delicious breakfast
Thank you so much Amy, we appreciate it
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewVery convenient for the airport. Friendly staff. Quiet, scenic location in well managed gardens. Safe and secure. Comfortable beds. Nice pool. Tasty food.
Thank You so much Kate!
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewA family-owned small hotel. VERY well-kept beautiful gardens and grounds. They were super accommodating with a last-minute unscheduled airport shuttle after my flight was cancelled. Breakfast and dinner delicious. Rooms are simple but clean and comfortable.
Thank you for such a nice review! Hotel Robledal Team
Reviewed: 4 June 2025 · Stayed in March 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewBeautiful hotel in the midst of nature and also close to hotel. Great breakfast too
Everything was great
Thanks for your wonderfull review ! Hotel Robledal - Staff.
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewVery cute hotel, beautiful property, friendly staff.
Dear Amber, Thanks for your great review!! Regards, Emmanuel Guzmán.
Reviewed: 16 May 2025 · Stayed in March 2025
Verified reviewTucked back from a main thorough fare, Hotel Robedal is a great location! 10 minutes from the airport in a garden setting with lovely landscaping, a nice swimming pool, and a really good breakfast and restaurant for dinner. Our daughter returned with a friend to end their Costa Rican holiday.
Dear Kim, Thank you so much for you wonderful review. Regards, Hotel Robledal Staff.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewClose to airport, but nice grounds to relax in, lovely staff, nice pool l, good shuttle service.
the plumbing was a bit temperamental.
Thank you for your excellent review Emma! Hotel Robledal Team
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewThe food , architecture and the people.
Everything
Thank you so much Emily! Hotel Robledal Team
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified review