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Reviews of Hotel Roca Negra Del Arenal

2 kilometros oeste del parque, carretera al Volcan arenal, la Fortuna de san carlos C.R., 21007 Fortuna, Costa Rica

#24 of 118 hotels in Fortuna

Guests' Choice

Review score

Based on 830 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Very spacious and clean room with great outdoor deck to sit on, surrounded by beautiful gardens. Great pool. Great local restaurant across the road.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Fantastic Stay with a View
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    We loved sitting in front of our accommodation with on rocking chairs with a view of the volcano. It rained a bit, but we were well entertained by the common areas, including the pool table and table tennis. Paola and Elizabeth from reception were very kind, helpful and informative.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Beautiful, lush, green property with a pretty pool/jacuzzi, great breakfast area, and lovely room!

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Loved the staff and the room was great!

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Very friendly staff, helps in any regards. Room, location, scenery great.

    Stayed in July 2025

  • Reviewed: 16 August 2025

    10
    Excellent place to stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing I noticed

    Service and environment. Nice nature around

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    friendly staff, great location to explore arenal, relaxing garden and pool, clean room
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 4 nights

    nothing

    Personnel was very welcoming, the pool area qas great, also to play with other kids while the parents sat in the jacuzzi ;) nice relaxing garden surroundings, lots of birds passing by (not only chickens and goose). location is very central, could drive to la fortuna easily to have dinner.

    Stayed in July 2025

  • Reviewed: 7 August 2025

    9.0
    Paradise
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The fact that you have to pay by cash. We had to drive into town in a torrential downpour, specifically to get cash out.

    Beautiful grounds and accommodation. We (2 adults and 2 children) were in room 16, furthest away from the gate, and it looked very new, modern and was very spacious. Sitting on the rocking chairs and hammock on the veranda, watching the birds (especially the humming birds). Delicious pancakes at breakfast. The games area, which has a pool table, fooseball, table tennis and shuffle board.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Beautiful, gorgeous comfy beds and very friendly and eco conscious.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really just sometimes the lorries were noisy going past but easy location and beautiful gardens and wildlife made up from this.

    Beautiful surroundings. Friendly staff. Lovely breakfast. Great location for visiting places and walk to good places to eat. The chickens, geese , turkey and peacock were interesting and beautiful to observe.

    Stayed in August 2025

  • Reviewed: 30 July 2025

    9.0
    So peaceful!
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    I wish the rooms had a bit more storage - for a family, we struggled to find room for all the stuff we had. I’d also love the opportunity to book a 1 or 2 bedroom room. The cabin was beautiful, but we’d love a bit more space.

    The property here is beautiful - I truly felt like we were living in the rainforest. There was nothing quite like reading on the patio, listening to the rain come down and watching tropical birds fly in and out of trees. The staff was also amazing - always so willing to help. We also liked the location. It wasn’t walkable to La Fortuna, but it was a 5 minute drive - incredibly easy. Plus, there’s so many attractions within minutes. We never got bored!

    Stayed in July 2025

  • Reviewed: 29 July 2025

    9.0
    Relaxing, quiet, peaceful and welcoming.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast (not included) wasn’t very good.

    Flowers, breakfast nook with coffee, bed, a/c, staff

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Perfect Rainforesr retreat and incredibly affordable
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hot tub is only heated after 3pm which makes sense since the days are hot but it would have been nice to use in the morning.

    Located very close to a ton of hot springs and hiking. Feels like you’re in the jungle with all the trees and animals around. The game room has ping pong, shuffle board, pool and foos ball which were fun. And the hot tub was great after a long hike.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    9.0
    So far one of our favourite places to stay on our trip. Very very happy 😍
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    WiFi was very useful but not the best. But then who needs WiFi when you’re relaxing in Costa Rica!

    Loved having the pool and hot tub and the accomodation was very comfortable and welcoming, a lovely verandah with rocking chairs and hammock to sit out and listen to the birds. We looked forward to getting back after our daily trips out. Really lovely staff.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    Lovely place to stay
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great pool for the kids. Rooms were big and beds comfortable.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    10
    Location, location and friendly staff
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Felt private and less noisy being on the edge of la fortuna suburb, but also very conveniently located by some local sodas and a market. The staff was very friendly. Elisa let us help pick eggs in the chicken coop. Lots of butterflies and hummingbirds and beautiful plants and flowers. Breakfast was extra but cheap and a good value.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Beautiful and affordable.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s a 40 minute walk to the main town. We struggled with the key which frustrated one of the staff. Breakfast was not included.

    The room was clean, the porch with the garden and view of the volcano was beautiful. Paula was very kind and helpful. The pool was beautiful and clean. There was lots of outdoor space and it never felt crowded.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    10
    This was an enchanting stay with a terrific pool, private patio, lovely staff, and delicious breakfast.
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    This was the best place we stayed during our 10-day vacation in Costa Rica. Absolutely beautiful grounds, delicious breakfast, sweet staff, and loved having our own cabana and private patio.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The payment process is cash only for breakfast and the stay. However, after working through things, they do take PayPal.

    The location, breakfast, grounds and room were all great.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    We would come back for sure!
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It was beautiful. The staff were so friendly and helpful. The garden setting was so well kept. We loved that there was a/c in the room. It was walking g distance to town.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    10
    Beautiful hotel with friendly staff
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The walls were a little thin so you did hear your neighbors. You will hear the rooster or peacock each morning However. Would still stay again!

    Wonderful experience at hotel roca negra! Beautiful gardens, as well as small kitchenette area for making complimentary tea or coffee, and pool and jacuzzi! Theres also chicken coop with peacocks. Communication with staff was great- they were very helpful in arranging taxis and volcano tour. Breakfast was delicious and everyday we saw animals we had never seen before!

    Stayed in June 2025

  • Reviewed: 24 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Loved the location and the gardens, the terrace was just perfect with the hammock and rocking chairs. We used the outdoor jacuzzi every day during rainy spells and the staff were so lovely to us! Would recommend to anyone.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful flora and fauna on the property, a great view of Arenal, comfortable lounge chairs and hammock, and a nice pool and jacuzzi!

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    Beautiful stay submersed in the nature
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    - Some people in the staff weren’t that nice

    - They upgraded us to a better room - The entire space is incredible: a lot of nature and animals and the view from the room was spectacular - Breakfast was delicious - Most of the staff is super nice and willing to help - Room was super spacious and clean - The hot tub after a long day hiking was amazing

    Stayed in June 2025

  • Reviewed: 13 June 2025

    10
    The people are all so nice and helpful. Great porches with nice rocking chairs. Things to do for the kids.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The beds need more blankets. Pillows are a little stiff.

    It’s close to town. It’s small and beautiful.

    Stayed in June 2025

Showing 1 – 25

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