Reviews of Sheraton San Jose Hotel, Costa Rica 5 stars
Route 27 350 mts West Multiplaza, 10203 San José, Costa Rica
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewmost favorite Hotel in San Jose
Dear guest, Receive a warm greeting from the Sheraton San José hotel. Thank you very much for your comments and the score awarded. We will wait for you in the next opportunity. Cordially. Carlos Mazzeo, General Manager.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewBreakfast
Dear guest, Receive a warm greeting from the Sheraton San José hotel. Thank you very much for your comments and the score awarded. We will wait for you in the next opportunity. Cordially. Carlos Mazzeo, General Manager.
Reviewed: 8 August 2025 · Stayed in June 2025
Verified reviewWe always enjoy staying at the hotel for the comfortable bed and quality breakfast and customer service
Due to travelling due to work, I require electronic invoices which were not provided. When I asked for assistance to ensure they were email to the correct address it was explained that it takes 24 hrs to arrive and they never arrived. Disapointed with the service when I was seeking.
Dear Guest, Receive a cordial greeting from the Sheraton San José hotel. Thank you very much for your comments and the score given, I am very sorry that you did not have a good experience. We will take your comments into account to review the processes and improve our service and product. We will wait for you in the next opportunity. Cordially. Carlos Mazzeo General Manager.
Dear Guest, Receive a cordial greeting from the Sheraton San José hotel. Thank you very much for your comments and the score given, I am very sorry that you did not have a good experience. We will take your comments into account to review t… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewClean and did the job for a 1 night stay after a long trip
Dear guest, Receive a warm greeting from the Sheraton San José hotel. Thank you very much for your comments and the score awarded. We will wait for you in the next opportunity. Cordially. Carlos Mazzeo, General Manager.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe hotel is really nice, clean and close from the multi mall, you can walk to the multi mall, I do not recommend, the hotel has an excellent staff, nice included breakfast, a small gym, and really loved the sauna. Excellent place to stay.
No complaints.
Dear guest, Receive a warm greeting from the Sheraton San José hotel. Thank you very much for your comments and the score awarded. We will wait for you in the next opportunity. Cordially. Carlos Mazzeo, General Manager.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe Staff were excellent.
The swimming pool was very poor, not really a pool. The location is difficult.
Dear guest, Receive a warm greeting from the Sheraton San José hotel. Thank you very much for your comments and the score awarded. We will wait for you in the next opportunity. Cordially. Carlos Mazzeo, General Manager
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewClean, big rooms with excellent breakfast. Staff were very friendly and helpful.
Dear guest, Receive a warm greeting from the Sheraton San José hotel. Thank you very much for your comments and the score awarded. We will wait for you in the next opportunity. Cordially. Carlos Mazzeo, General Manager
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewGreat service and rooms.
Too far from airport but great property.
Dear guest, Receive a warm greeting from the Sheraton San José hotel. Thank you very much for your comments and the score awarded. We will wait for you in the next opportunity. Cordially. Carlos Mazzeo, General Manager.
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewVery close to Multi Plaza, and the new Roma restaurant has one of the most incredible pizzas I've ever had.
Dear guest, Receive a warm greeting from the Sheraton San José hotel. Thank you very much for your comments and the score awarded. We will wait for you in the next opportunity. Cordially. Carlos Mazzeo, General Manager.
Reviewed: 23 June 2025 · Stayed in May 2025
Verified review