I think something like a show some night would be a plus.

the place is wonderful

Stayed in July 2025

It was one of the best resort I’ve ever been!!

Stayed in June 2025

Food was ok at best.

Beautiful resort! Lots of activities!

Stayed in June 2025

Gorgeous property with loads of activities. Rooms are excellent t for a family

Stayed in January 2025

It is very hilly, so a lot of steps

Area, location and facility...fabulous

Stayed in March 2025

The location was not very easy to get to - we came in from Liberia airport and rented a car and it took us about 3.5 hours to get to the resort with traffic (very winding & steel roads) - but that’s not really anything to do with the resort itself - just something to be aware of when traveling. The food and drinks were exceptional, but also fairly expensive (especially if you plan on having their amazing drinks with every meal!).

Gorgeous place, very clean, and staff was amazing! We had quite a few excursions planned and ended up canceling some to spend more time at the resort. Very relaxing and beautiful natural surroundings, and SO many hot springs around the property. A short bus ride (5 minutes) provided (free) by the resort goes to Club Rio, which has a lot of activities (and even more hot springs!) to do like horseback riding, ATVs, river tubing, etc. Our rooms were in a building a short walk over a bridge away from the main building so that it’s more quiet (and if you don’t want to walk, they will give you a golf cart ride whenever you need it - we ended up seeing a sloth on that bridge! One of my favorite memories!) We came here to celebrate a milestone birthday and it was truly unforgettable.

Stayed in February 2025

Get your guide Tour did not come to pick us up at that location so we didn’t book the tour.

A lot of Things to do at the property

Stayed in January 2025

Food is OK.

Amazing views, very big rooms with whirlpool bathtub, incredible hot spring pools and super fast slide. Our 8yo loved the game room, darts, pool table, and had fun with Esteban and Gustavo! We loved Club Rio, feeding the wildcats and river tubing. The staff is lovely.

Stayed in January 2025

Nothing

The Springs Resort and Spa is one of the best hotels I have ever stayed at. The staff is exceptional—attentive, friendly, and always ready to help. The rooms are luxurious and spacious, offering the perfect environment for relaxation. The activities available on the property cater to children of all ages, and the playground equipment is new and of excellent quality. The pools and hot springs are simply stunning, providing a truly unforgettable experience.

Stayed in December 2024

No complaints

This was our first stop on Costa Rica. Because the staff go out of their way to make sure you are well informed and your needs are met, it was a very enjoyable place to stay. Aside from some confusion about dinner reservations/menus, all activities and amenities were as advertised, well run, and on time. Property is cleaned constantly, rooms serviced twice per day. We ate at three of the restaurants and everything was very good. Even though it was very busy, the hotel didn’t seem crowded because it is spread out. We could enjoy a hot spring by ourselves, shoot pool, use the gym, etc. without waiting. I would definitely go back.

Stayed in December 2024

Amazing

Stayed in December 2024

The hot springs, the design, the options for activities and the view!

Stayed in December 2024

Had an amazing stay at The Springs. Resort is absolutely gorgeous and the staff is super friendly, giving a tour upon entry. Always around to help out with any needs. Pools and hot springs are fantastic. Rooms are clean and beautiful.

Stayed in November 2024

There was not enough choices for meals.

The view (Arenal volcano) from our Vista Grande room was great. The hot springs were very enjoyable.

Stayed in September 2024

The food is good, but average. The best restaurant is the Ginger Sushi and also breakfast at the main restaurant has an amazing view. The fine dining at Las Ventanas was nothing spectacular yet expensive.

Beautiful, large property with a panoramic view of the volcano and the surrounding valley. The facilities were all world class quality, as is the staff. Rooms have nice high ceilings, large balcony and comfortable beds. The pools and hot springs are scattered throughout the resort which gives lots of places to explore. Especially beautiful at night! And make sure to try the water slide! We all loved Club Rio. We enjoyed seeing the Costa Rican animals at the animal sanctuary and the river tubing was a lot of fun! Great experience for our 8 year old! The kids loved the kid’s room with all the bean bag chairs, video games, toys, foozeball, ping pong, and fresh popcorn.

Stayed in September 2024

The beds could have been a little more comfortable and the pillows a little less stiff. However, I understand this is all user preference.

Everything was gorgeous, well maintained, ample privacy, and extremely friendly and accommodating resort staff. Truly a once in a lifetime experience. It’s expensive, make no mistake about it, however, this resort caters to a certain clientele and in my opinion it is worth it.

Stayed in September 2024

Friendly staff and the experience with all the 20+ pools was incredible. Vista room was spectacular with an excellent view of the volcano.

Stayed in August 2024

Food was ok

Love location and felt very clean

Stayed in August 2024

None

This property was completely amazing, excellent location, quiet but busy at the same time with lots to do. Club was amazing. But what about this property compared to any other property is extremely lovely, happy, cheerful staff who truly seemed happy to be there. They made us stay very welcoming and comfortable. We have not seen Customer Service of this level in a long time. Special shout out to Mr joe Garo. He made the stay very memorable for our kids. !

Stayed in August 2024

Beds were noisy and not that comfortable

Many options of things to do.

Stayed in July 2024

The room was spectacular but the bed was not very comfortable and dipped to the middle. The breakfast buffet was on the expensive side but was very good. Also didn't like that during the day the resort was more crowded with extra people they allow to pay a day entry fee.

Absolutely gorgeous resort. We have two teens and the room was very spacious and had a nice pullout couch and we got an additional bed. Very nice walk-out balcony with great views. They have free self-serve laundry which was a nice benefit when many activities in the area are water-related. Lots of restaurant choices and you can order from all the restaurants in one location your food just doesn't all come out together. Nice plus when you have picky kids that can't agree on where to eat.

Stayed in June 2024

The only thing that really bothered me is that the outlets for the phone chargers near the night stands were in the weirdest area... this should be addressed.

the rooms had a great view... the hot springs.. restaurant was also nice... very friendly staff.. all in all the resort is really nice...

Stayed in May 2024

Everything

Stayed in May 2024

Huge territory, nice bar at the main pool, awesome views all day long.

Stayed in May 2024