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Reviews of Umami Hotel - Adults Only 4 stars

Calle 219A Hotel Umami, 70401 Puerto Viejo, Costa Rica

#28 of 84 hotels in Puerto Viejo

Guests' Choice

Review score

Based on 158 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    8.8

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 31 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment - Adults Only
    • Stayed 4 nights
    • Submitted via mobile

    There is no restaurant on site. They just serve free breakfast in the bar room. Typical Costa Rican dirt/rock road littered with potholes leading up to the Hotel.

    Everything was great. Very spacious suite/apartment, and the bed was the most comfortable one I have found in Costa Rica.

    Stayed in August 2025

  • Reviewed: 9 July 2025

    9.0
    The enjoyed our stay at the hotel, well designed, helpful staff, the kitchen was pretty good but a lot of kitchen gear w
    • Leisure trip
    • Couple
    • Deluxe Apartment - Adults Only
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was ok - I expected more from a boutique hotel. The bar prices were way over priced. The tv is small and a bit outdated to 2025. Kitchen have plenty of room and storage- but the equipment was old , and really only the basics - very easy to equip it with actual cooking gear

    Spacious room. The staff tried their best to improve our stay. We designed. Comfortable bed. Comfortable sofa. Lots of storage.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Pool View - Adults Only
    • Stayed 1 night
    • Submitted via mobile

    Narrow and uneven road.

    Very clean.

    Stayed in July 2025

  • Reviewed: 20 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Pool View - Adults Only
    • Stayed 5 nights
    • Submitted via mobile

    It's difficult to say a bad thing about Umami but we did find our bed was exceptionally loud. It was very squeaky. It can be difficult getting comfortable when each time you move the bed sounded like it was going to snap. That said, it wouldn't deter me from staying again.

    Best thing about Umami was the breakfast each morning, the peace and quiet by the pool, and the staff who go above and beyond

    Stayed in February 2025

  • Reviewed: 13 March 2025

    10
    Big and comfortable rooms and a nice big shower. The pool was great and location was perfect. Being off the main road bu
    • Leisure trip
    • Couple
    • King Room with Pool View - Adults Only
    • Stayed 4 nights
    • Submitted via mobile

    Loved that it was tucked away but still central

    Stayed in March 2025

  • Reviewed: 2 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Pool View - Adults Only
    • Stayed 2 nights

    Breakfast was just ok. Refried beans served cold. Taste was bland. Fruit was excellent.

    Very clean, very nice overall.

    Stayed in January 2025

  • Reviewed: 16 January 2025

    10
    Really enjoyed our stay.
    • Leisure trip
    • Couple
    • King Room with Pool View - Adults Only
    • Stayed 7 nights
    • Submitted via mobile

    Only negative was the constant lounge music playing in the bar area.

    The location was excellent, away from the main road but still close to all the restaurants and bars. The staff were really friendly and helpful with suggestions of were to eat and excursions. Thanks bracheal and tony.

    Stayed in January 2025

  • Reviewed: 7 January 2025

    9.0
    Amazing stay would highly recommend
    • Leisure trip
    • Couple
    • Triple Room with Pool View - Adults Only
    • Stayed 3 nights
    • Submitted via mobile

    Gorgeous hotel right near town, lovely rooms, comfy beds, beautiful pool. Staff were so kind and always happy to help, breakfast was delicious and we would definitely return. Would recommend eating at the local Thai restaurant and Koki beach. We went for new year and the party on the beach at jonnys place was so much fun. We also used the garage on the corner to fix a flat tyre.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    9.0
    Beautiful stay !
    • Leisure trip
    • Solo traveller
    • Triple Room with Pool View - Adults Only
    • Stayed 3 nights
    • Submitted via mobile

    I missed a coffeemaker in the room. Water pressure (shower) improved after talking to reception.

    Beautiful room and architecture ! Great breakfast ! Fantastic bird sounds in the morning ! Amazing terrace in 2nd floor !

    Stayed in January 2025

  • Reviewed: 29 December 2024

    10
    Staff is so kind and with great customer service
    • Leisure trip
    • Couple
    • Triple Room with Pool View - Adults Only
    • Stayed 1 night
    • Submitted via mobile

    Calm and chill place, really near to the center

    Stayed in December 2024

  • Reviewed: 15 November 2024

    10
    Beautiful hotel with Great Amenities, Amazing Staff, Excellent Choice for a Relaxing Vacation!
    • Leisure trip
    • Couple
    • Deluxe King Room - Adults Only
    • Stayed 4 nights

    This is a beautiful hotel with modern amenities; spacious, comfortable and well-appointed rooms; gorgeous lush landscaping and absolutely phenomenal staff! Our room faced the stunning garden and swimming pool and had a designated cabana AND another private sitting area just outside the room! From our cabana, we enjoyed watching wildlife that included beautiful birds, tiny geckos and other native species. We also enjoyed an amazing on-site couples-massage. I can't say enough about the staff who were extremely courteous, attentive and helpful! We enjoyed an amazing breakfast each morning, which was included -- fresh fruit and a choice of several entrees as well as vegetarian options. This hotel is definitely one of the loveliest in Puerto Viejo, away from the noise of the downtown area.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    8.0
    The best hotel we have stayed at in Puerto Viejo
    • Leisure trip
    • Couple
    • King Room with Pool View - Adults Only
    • Stayed 3 nights
    • Submitted via mobile

    Perhaps not the best location and traffic was terrible arriving, but that’s not property’s fault

    Incredible service and very cute small pool.

    Stayed in October 2024

  • Reviewed: 5 November 2024

    9.0
    Excellent
    • Leisure trip
    • Group
    • King Room with Pool View - Adults Only
    • Stayed 3 nights

    They clean the floor with something that makes it slippery.

    The staff was great, the breakfast as well.

    Stayed in October 2024

  • Reviewed: 18 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room with Pool View - Adults Only
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful little hotel close to Puerto Viejo main road / beach. Everything is clean and rooms are very modern and comfy. Pool is small but a very nice extra. 3 different breakfast options to choose from with fresh juice. Staff was very friendly. Thank you Umami

    Stayed in September 2024

  • Reviewed: 29 August 2024

    9.0
    Rainy season trip
    • Leisure trip
    • Couple
    • King Room with Pool View - Adults Only
    • Stayed 4 nights
    • Submitted via mobile

    No phone in room made unnecessary trips up and down stairs. Roads in and out were awful.

    Friendly helpful staff. Clean and comfortable.

    Stayed in August 2024

  • Reviewed: 18 July 2024

    8.0
    Good but not a 5 star experience
    • Leisure trip
    • Couple
    • King Room with Pool View - Adults Only
    • Stayed 2 nights
    • Submitted via mobile

    Gave us the key to the wrong room so walked in on another guest, staff didn’t apologise to us or the other guest, just blamed their colleague which was unprofessional Used plaster on the floor of our room Staff didn’t have that much knowledge about the area For a five star hotel, you wouldn’t think a soft drink would be served in a bottle (no glass, no ice)

    Comfortable, big bed and nice room Good breakfast Relaxing atmosphere

    Stayed in July 2024

  • Reviewed: 30 June 2024

    9.0
    A very comfortable hotel with a nice pool area
    • Leisure trip
    • Couple
    • Queen Room with Pool View - Adults Only
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is in a strange area, but not a huge problem. Also, for a 5-star hotel, it was a little weird that they charged for the coffee in the room.

    A very nice, peaceful hotel with not so many rooms, so extremely relaxing. The room was very comfortable, great AC, everybody was friendly, the breakfast options were delicious.

    Stayed in June 2024

  • Reviewed: 1 May 2024

    10
    Amazing stay in Puerto viejo! I come back
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Just amazing! Short walk to the beach. Really nice furniture, great breakfast. Sunny place ! Good staff! Just booked one more time

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Excellent. Beyond my expectations!
    • Leisure trip
    • Solo traveller
    • King Room with Pool View - Adults Only
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful and great location.

    I enjoyed the hotel and the location. 2 blocks from main town and near beach. Great staff who were very accommodating. I did not want to leave.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Pool View - Adults Only
    • Stayed 4 nights
    • Submitted via mobile

    An oasis in the middle of Puerto Viejo, a wonderful start to our holiday

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Pool View - Adults Only
    • Stayed 2 nights
    • Submitted via mobile

    The swimming pool area is quite small don’t be surprise. You are supposed to book a table for the breakfast because there are not enough tables

    Great place. We had 2 nights there to visit the area. The hotel is pretty, great breakfast and nice staff. The room is big and very clean

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Great Location, Big Clean Modern Design, Great Breakfast, Friendly Staff, Nice Pool
    • Leisure trip
    • Couple
    • King Room with Pool View - Adults Only
    • Stayed 1 night

    The Pool Area was nice but a lot smaller in person than it appeared in the photos Breakfast was very good The room was very nice with a very nice modern bathroom and very comfortable King size bed Great walking distance to all the local shops and restaurants and beaches Very Helpful and friendly staff

    Stayed in February 2024

  • Reviewed: 5 March 2024

    9.0
    Hotel Umami totalmente recomendable
    • Leisure trip
    • Group
    • King Room with Pool View - Adults Only
    • Stayed 7 nights
    • Submitted via mobile

    Nada especial

    El personal, muy amable y resolutivo

    Stayed in March 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Triple Room with Pool View - Adults Only
    • Stayed 6 nights

    Lovely hotel in the quiet part of Puerto Viejo. It's still only a 5 min walk into town. Breakfast is very good with the usual options in Costa Rica. The rooms are spacious and well equipped. The pool is very nice and clean.

    Stayed in February 2024

Showing 1 – 25

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