Reviews of The Scarlet Villas
calle del bosque ojochal, 60501 Ojochal, Costa Rica

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Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewRoom haven't been cleaned during our entire 3 days stay, when we asked to be cleaned the receptionist said that they sometime comes (???) Laundry was braught back wet and unfolded Room was small for a 5 people family
Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewBreakfast was homemade and used local fruits, so it was very good and interesting.
The bed could have been better.
Reviewed: 18 January 2025 · Stayed in December 2024
Verified reviewThe staff and owner are amazing. Breakfast was delcious. The yoga room and massages we ordered from them were excellent. The cottages are lovely
They need a light that works in the gym
Reviewed: 8 August 2024 · Stayed in July 2024
Verified reviewWe love staying here. The management is wonderful and helpful and the grounds and area are beautiful.
Nothing.
Thank you David! We were thrilled to have your family back to the villas for your 2nd stay. You have the most wonderful family. Thank you for your support!
Reviewed: 12 April 2023 · Stayed in April 2023
Verified reviewThe manager was very attentive and friendly. There was no electricity when we arrived because of heavy rain, so he gave us one more night for feee and upgraded our villa.
The pool could be cleaner
Thank you for the review and the feedback, Natalia! We really enjoyed having you at the villas and we hope that you stay with us again soon.
Reviewed: 19 March 2023 · Stayed in March 2023
Verified reviewThe place was beautiful everyone very friendly.
Was to close to road .
Thank you for your review, LeeAnn! Villa CoCo is the closest villa to the road so we apologize if that was an inconvenience for you. We hope that you come stay with us again sometime soon! Pura Vida!
Reviewed: 7 March 2023 · Stayed in February 2023
Verified reviewThe front desk was fabulous - Helder worked hard at making our stay enjoyable.
We booked a two bedroom villa, but got a large bedroom with a couch and a twin bed in the kitchen. Looks like they swapped out the bed and the couch to make a "two bedroom." Not great.
We really enjoyed having you and your crew stay with us, Leslie! Thank you for the review! Thanks also for the feedback on Villa Surf. We will change this to be called a one-bedroom on this booking channel. As it mostly is used as a one-bedroom unless guests have 3 people. The bed in the living space is used as a couch mostly or if needed as a bed. Very good point on the labeling. Thanks and we hope to host you all again soon and really enjoyed getting to know you as well!
We really enjoyed having you and your crew stay with us, Leslie! Thank you for the review! Thanks also for the feedback on Villa Surf. We will change this to be called a one-bedroom on this booking channel. As it mostly is used as a one-bed… Show more
Reviewed: 7 March 2023 · Stayed in March 2023
Verified reviewNice large outdoor kitchen, sound of birds, the villas are separated by beautiful gardens, pool was great, quiet property, I don't think the restaurant/ bar were open but a very cool set up when it does. When you book you get an email full of great recommendations and a hard copy when you arrive. I actually think a Sedan would make it up the road, not as treacherous as many of the Costa Rican roads I've been on. What I like most of all was that Casey the owner and Helder the manager really helped us out above and beyond and because of that we enjoyed the end of our vacation way more than we could have ever expected.
This isn't a dislike just a recommendation for visitors: The AC unit is in master bedroom so just keep bathroom window open to outside and the door closed. This way the cool air can travel from master to the second bedroom and you should be cool enough.
Thank you so much for the review, Elana! We loved meeting you and your family. Great recommendation for the AC in Villa Luna. We will pass this along to other guests that stay in Villa Luna. We hope to see you again soon, Pura Vida!
Reviewed: 1 March 2023 · Stayed in February 2023
Verified reviewThe property has been renovated over the last few years and it looks wonderful! The owner has made upgrades such as a yoga deck, outdoor workspaces, a games area and a lounge . The pool is located in a beautiful setting with evening lighting, gazebo and lounge chairs on the deck. The pool is well kept and clean. The villas are very nice and clean, with outdoor patios and kitchens. All the staff are excellent, in particular Casey (owner), Helder (manager), Kenneth and Carlos are extremely friendly and always offering to help you in any way they can. Helder is always available to answer questions, help with information on local attractions and address any concerns. The property has a beautiful setting and we always felt safe and comfortable.
Everything was excellent.
Peter, we thoroughly enjoyed having you and your crew stay with us! We're so glad we met you and got to exchange so many stories and wonderful times together. We look forward to your return and will be excited to host you again one day soon!
Peter, we thoroughly enjoyed having you and your crew stay with us! We're so glad we met you and got to exchange so many stories and wonderful times together. We look forward to your return and will be excited to host you again one day … Show more
Reviewed: 5 February 2023 · Stayed in January 2023
Verified reviewThis place is so beautiful and well appointed! It's comfortable and cute. Its lush. Its clean. Its undestated luxury. it's affordable! It's built into a hill and the flow of the villas climbing up the hill gathered around the sea salt pool is picturesque. I loooooved it! And the have a cat named scarlet who hangs out with you.
Leaving
Thank you so much for the thoughtful review Michael! We appreciate your attention to the details as we've worked really hard over the past few years to renovate the property for our guests to enjoy. Scarlet is definitely our little secret to success. Everyone loves her and she loves having guests like you to hang out with!
Thank you so much for the thoughtful review Michael! We appreciate your attention to the details as we've worked really hard over the past few years to renovate the property for our guests to enjoy. Scarlet is definitely our little secr… Show more
Reviewed: 20 January 2023 · Stayed in January 2023
Verified reviewit is so beautiful and peaceful. Tucked away in the jungle with Toucans, howler monkeys and all kinds of exotic birds to see.
the road up to it is treacherous when you first go there. I finally got used to it but it needs grading badly.
Beverly! It was such a pleasure hosting you, Leslie and Dorothy! We had so much fun getting to know you ladies. We look forward to you coming back to visit us. Scarlet will be patiently waiting for you by Villa Texas :)
Reviewed: 4 October 2022 · Stayed in October 2022
Verified reviewcalm, quality, clean
Thank you Sergio!! We are glad you enjoyed your stay with us!