Reviews of Hotel Villas Vilma
De la iglesia catolica 2 kilometro camino a el volcan, 21007 Fortuna, Costa Rica

Loading
Guests also reviewed these properties:
Bernkastel-Kues, Germany
Sarasota, United States
Barcelona, Spain
Soto de Cangas, Spain
Tulum, Mexico
Itter, Austria
Antiparos Town, Greece
Towada, Japan
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewFantastic accommodation in an incredible setting. Beautiful garden, great pool and hot tub. Excellent location near some good restaurants.
Wish we were staying longer!
Thank you, Paul! We’re so happy you enjoyed the garden, pool, and location. We wish you could have stayed longer too! Hope to see you back soon.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe location was good although we heard a lot of street traffic. We could walk to a few restaurants and shops.
We received 2 coffee packets upon check in but didn’t get any the second day.
Thank you for your feedback, Kelly. We're glad you enjoyed the location and found nearby restaurants and shops convenient. We appreciate your note about the street noise and the coffee we’ll take it into account to improve the experience for future guests. It was a pleasure hosting you!
Thank you for your feedback, Kelly. We're glad you enjoyed the location and found nearby restaurants and shops convenient. We appreciate your note about the street noise and the coffee we’ll take it into account to improve the experien… Show more
Reviewed: 6 July 2025 · Stayed in April 2025
Verified reviewThe amazing view of the Arenal volcano directly in front of the accommodation, lovely gardens and pool for relaxation.
Thank you, Luka! We're so glad you enjoyed your stay and that the setting helped you relax after your activities. You're always welcome back, pura vida!
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewThe pool and hot tub were glorious. Front desk staff very helpful and friendly. Gardens beautiful and immaculate. Very comfortable rooms with small kitchen and lovely patio looking up to the beautiful Mt Arenal. Loved everything about it.
Thank you, Pamela, for your kind review! We’re thrilled you had a relaxing stay and enjoyed the views. Our team appreciates your compliments and looks forward to hosting you again soon!
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewRight pretty property right in town and easy walking if you don’t have a car. Nice pool and hot tub. Clean and comfortable rooms.
Nothing!
Thank you for your feedback, Lara! We're so glad to hear you enjoyed the property, the pool, and the hot tub. It's great that the location was convenient for exploring the area on foot. We appreciate your kind words and hope to welcome you back soon!
Thank you for your feedback, Lara! We're so glad to hear you enjoyed the property, the pool, and the hot tub. It's great that the location was convenient for exploring the area on foot. We appreciate your kind words and hope to welc… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewA real gem of a place! Spotless room, with a view of the volcano. Beautiful gardens filled with birdlife and perfect pool complete with huge hot tub. Our young children loved running around the gardens and it felt safe because of the gate closed off to the main road. Amazing value and to top it off the staff were lovely and really helpful in booking activities, helping contact our car rental company when we had an issue with the car.
Thank you for your kind words, Rhiannon! We're so happy to hear that the place was perfect for your family, and that the kids enjoyed the gardens and pool. It’s great to know you felt safe and well taken care of. We’re glad we could help with the car rental issue too! Hope the whole family had a memorable stay and made some wonderful memories.
Thank you for your kind words, Rhiannon! We're so happy to hear that the place was perfect for your family, and that the kids enjoyed the gardens and pool. It’s great to know you felt safe and well taken care of. We’re glad we could hel… Show more
Reviewed: 11 April 2025 · Stayed in March 2025
Verified reviewthe cabins are cute and staff is so nice
Thank you for your kind words, Ana! We’re thrilled you had a great experience with us and look forward to hosting you again soon
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewAdriana was very kind. Thx Adriana. I hope to see you soon
No negative
Thank you for sharing your experience, Vinod! We're glad to hear you had such a positive time. Adriana will be happy to know you appreciated her kindness. We look forward to your next visit!
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewThe location on the edge of town was great. Location was great for access to all the activities on the volcano side. The view was fabulous and the pool was perfect. The soda across the street was fabulous too!
It is close to the road, so in the mornings there was a bit of traffic noise. Nothing that would deter me from returning, though.
Thank you for your kind words, Amy! We're so glad you enjoyed the location and the views. It's great to hear that being close to the activities on the volcano side was convenient for you. We look forward to welcoming you back in the future. Hope to see you again soon!
Thank you for your kind words, Amy! We're so glad you enjoyed the location and the views. It's great to hear that being close to the activities on the volcano side was convenient for you. We look forward to welcoming you back in the… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 March 2025 · Stayed in March 2025
Verified reviewBeautiful place! Nice view on Arenal volcano. Near many activities. Beautiful pool, jacuzzi and garden. Room very clean! Very nice people!
Thank you, Btissama! We're so happy you enjoyed our hotel. We appreciate your kind words about the pool, jacuzzi, garden, and the cleanliness of the room. It was a pleasure having you, and we hope to see you again soon!
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewClean and very dedicated staff !
Not much, although the room wasn’t specially “pretty” it was perfectly functional.
Thank you so much for your feedback, Alexis! We're glad to hear that our location was a great base for exploring Arenal. We appreciate your comment about the room, and we’ll certainly take that into consideration as we continue to improve. We hope to welcome you again soon!
Thank you so much for your feedback, Alexis! We're glad to hear that our location was a great base for exploring Arenal. We appreciate your comment about the room, and we’ll certainly take that into consideration as we continue to impro… Show more
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewThe compound is lovely, very child friendly. the property has 3 very friendly and well behaved cats, and my kids are crazy about cats! Room excellent, very clean.
Is not that I did not like and there is nothing which can be done. Sometimes the road traffic can be very noisy but my bungalow was among the first ones and it was inevitable not to hear the traffic.
Thank you so much for your kind words, Izabela! We're thrilled to hear that you and your family enjoyed your stay, and it's wonderful to know your kids loved the cats. We truly appreciate your feedback regarding the traffic noise. We understand that it can sometimes be a bit loud, especially in certain areas, but we're happy you had a comfortable and enjoyable experience overall. We hope to welcome you and your family again soon!
Thank you so much for your kind words, Izabela! We're thrilled to hear that you and your family enjoyed your stay, and it's wonderful to know your kids loved the cats. We truly appreciate your feedback regarding the traffic noise. W… Show more
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewThe staff were super helpful and welcoming. The gardens on the property were beautiful. The villa was clean and we felt safe. The outside hammocks was a nice touch to relax and listen to all the birds.
The beds were a little hard but we were only staying one night so it was not a big deal. The AC took a while to kick in but the fan kept us cool at night.
Thank you so much for your kind review, Crystal-Lee! We're thrilled to hear that you enjoyed your stay with us. We're also glad to know you felt safe and comfortable. We appreciate your feedback about the beds and AC, and we'll certainly look into improving those areas. We hope to welcome you back soon for another great stay!
Thank you so much for your kind review, Crystal-Lee! We're thrilled to hear that you enjoyed your stay with us. We're also glad to know you felt safe and comfortable. We appreciate your feedback about the beds and AC, and we'll … Show more
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewGood size rooms. Jacuzzi and pool were great. Very friendly staff. Gardens are lovely to walk around. Cute cats on site. Very helpful and responsive staff. The rooms are a very good size. Fan and air conditioning. Fridge and cooking facilities too.
The shower didn't come hot but it was fixed. But still didn't come hot. A little dated. Location is good but the other side of the main commercial. We had to walk 30 mins to get to the main bars and restaurants.
Thank you for the review! We are so glad you enjoyed our pool, gardens, and staff. We sure appreciate you choosing us! Sorry to hear the water temperature was not up to your expectations. We definitely could have fixed that for you, normally our shower water is quite hot. La Fortuna central and its bars and restaurants are a little 1.2 miles away, being a little bit outside of town provides a bit of an oasis with a calm vibe. Our neighborhood has many restaurants, a grocery store, bakery very close by. But you’re right only one bar. Thanks again, and safe travels.
Thank you for the review! We are so glad you enjoyed our pool, gardens, and staff. We sure appreciate you choosing us! Sorry to hear the water temperature was not up to your expectations. We definitely could have fixed that for you, nor… Show more
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewThe resort had a pool and jacuzzi. Wonderful! All bungalows have a view of the Arenal Volcano. The grounds are lush, green and very beautiful with all the flowers. Plus it is a gated resort- a big plus! The receptionist was helpful.
Nothing negative to say.
Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience at our resort. We truly appreciate your feedback and would love to welcome you back anytime. Thanks again for choosing to stay with us!
Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience at our resort. We truly appreciate your feedback and would love to welcome you back anytime. Thanks again for choosing to stay with u… Show more
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewThe staff were so friendly, immaculate everywhere. Easy check in, got into our room early. Very secure, beautiful gardens and pool area with seating around the garden. Serene and tranquil even though just off the main road. Plenty of places to eat and great laundry opposite. Supermarkets to keep you supplied with drink/food. Clean bright room, good shower and hairdryer at reception. Many trips nearby, we loved this place and didn’t want to leave, and we have travelled a lot.
If we were really pushed the pillows were lumpy but that is insignificant! No kettle but we got the hang of boiling water through the coffee machine for tea!
Hi Kevin, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our hotel comfortable, clean, and well-located. Our team always strives to provide the best experience possible, and knowing that you felt well taken care of means a lot to us. We appreciate your feedback about the pillows and the kettle—we’ll definitely take it into consideration. We hope to welcome you back in the future for another pleasant stay!
Hi Kevin, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our hotel comfortable, clean, and well-located. Our team always strives to provide the best experience possible,… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe grounds are amazing. Beautiful gardens and pool area. The hot jacuzzi was great after hiking. The room was huge and had a handy kitchenette. Overall, we would have loved to stay longer.
Wish we had stayed longer
Thank you so much for your kind words, Dee! We're thrilled to hear that you enjoyed the beautiful gardens, pool area, and the hot jacuzzi. It's great to know that the room and kitchenette met your needs. We would have loved to have you stay longer too! Hope to welcome you back for an even longer visit next time!
Thank you so much for your kind words, Dee! We're thrilled to hear that you enjoyed the beautiful gardens, pool area, and the hot jacuzzi. It's great to know that the room and kitchenette met your needs. We would have loved to have … Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewThe staff is very welcoming and helpful
No comment
"Thank you so much for your kind words! We are glad to know that you enjoyed your stay at our hotel. We hope to welcome you back soon for another unforgettable experience!"