Reviews of Villas Welcome to Heaven
Villas Welcome to Heaven West corner of Puerto Carrillo's soccer field, House 1, Carrillo, Costa Rica

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Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThis hotel is very nice and cozy, the room was clean and the beds were also clean and comfortable. There was no breakfast included but there is a local soda that is right beside the hotel and there food is great, the pool was clean and very relaxing, the location of the hotel is very close to playa Carillo, Samara and almost 2 hours driving from Tamarindo.
The A/C was not strong enough in my first room but the owner was very nice and moved me to a similar room with a better A/C. The hotel is in a little town, don't expect to see a lot of tourist unless you go to Samara beach which is a 10min drive.
Thank you for staying with us and we look forward to hosting you again soon.
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewThe pool and verandah
Motorcycle noise
Thank you for staying with us and look forward to hosting you again soon.
Reviewed: 16 February 2025 · Stayed in January 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe apartments are big and spacious ideal for groups or families. The pool are is also very beautiful and pleasant The hosts are very helpful
The shower was not draining very well.
Thank you for staying with us and we hope to host you again soon.
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewNice location. Surprisingly quite.
Just some little things that the maintenance person should look at. Toilet seal is leaking so constantly running. AC turned off for about 10 hours overnight. Very happy with the place. Just providing some tips on making this nice place even better.
Thank you for staying with us and we look forward to hosting you again soon.
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewBeautiful beach, not too crowded, several good restaurants.
Climbing the hill back from the beach. Not having a view of the beach. Noisy when soccer games are going on.
Thank for staying with us and look forward to hosting you again. In regard to your comments, there are 3 ways to walk to the beach, you just happened to choose the steepest way. I only wish you would have asked. Also, the soccer games do tend to be a bit noisy and even if one does not like to watch the game which are entertaining, they are usually done by 8:00 pm.
Thank for staying with us and look forward to hosting you again. In regard to your comments, there are 3 ways to walk to the beach, you just happened to choose the steepest way. I only wish you would have asked. Also, the soccer games do te… Show more
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewClean rooms and very nice pool
Very tight parking
Thank you for staying with us and for your preference. In regards to the parking, yes it can get a bit tight, however, it is one of the only lodgings in Playa Carrillo where you can park your car safely inside a gated property.
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewThe villa felt like home. All amenities were included, which was nice after traveling for over a week. The kids enjoyehaving access to a pool and beach.
We felt that the pictures online didn't do justice to the place. The place was much better in person.
Thank you and your family for staying with us. Please come back soon, we would love to host you and your family again.
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewJessica was exceptional, very helpful, and tried to solve any problems we had.
Thank you for staying with us and for your preference.
Reviewed: 4 September 2024 · Stayed in September 2024
Verified reviewReviewed: 21 July 2024 · Stayed in July 2024
Verified reviewThe apartment was spotlessly clean, with great amenities, lovely decor, and a lovely pool and outside area. The staff team, Maria and Jessica, were really lovely and helpful too and lent us cool packs for the beach and boogie boards for the kids. Although it was a bit more expensive than other places we stayed, it was probably our favourite accomodation in Costa Rica and we loved Playa Carillo as well!
Nothing! Some dishcloths in the kitchen would have been useful but that's about it.
Thank you for staying with us and for your preference. We look forward to hosting you again soon.
Reviewed: 24 May 2024 · Stayed in May 2024
Verified reviewThe location is very good, the place was very clean and it has everything so you can spend your time so comfortable
Thank you for staying with us and for your preference. We look forward to hosting you again soon.
Reviewed: 28 March 2024 · Stayed in March 2024
Verified reviewReviewed: 25 March 2024 · Stayed in March 2024
Verified reviewReviewed: 17 February 2024 · Stayed in February 2024
Verified reviewClean, spacious, nice pool area Good local coffee available in room Good location for traveling with kids
No breakfast included
Thank you for staying with us. We hope to host you again soon.
Reviewed: 24 January 2024 · Stayed in December 2023
Verified reviewReviewed: 24 January 2024 · Stayed in December 2023
Verified reviewReviewed: 21 January 2024 · Stayed in January 2024
Verified reviewVery nice property in a good location. Little bit of a walk to the beach but it’s lovely. Nice pool right on the property. Restaurant options and a little grocery store nearby.
Nothing it was great.
Thank you for staying with us. Hope you come back soon.
Reviewed: 5 January 2024 · Stayed in December 2023
Verified reviewClose to Carillo beach, a couple of good restaurants nearby, nice pool, had some beach stuff (chairs, etc) guests could borrow.
Thank you for staying with us. We hope you come back soon.
Reviewed: 3 January 2024 · Stayed in January 2024
Verified reviewEverything. Five stars service.
N/A
Thank you for staying with us. We hope you come back soon.
Reviewed: 31 December 2023 · Stayed in December 2023
Verified reviewJessica staff was very nice and helpful everyday.
People above us were loud
Thank you for staying with us. We hope you come back soon.