7.5

Reviews of Ramos Aparttment

Ilha do Fogo, Cidade de São Filipe, 8110 São Filipe, Cape Verde

  • Jacqueline

    Reviewed: 2 January 2025 · Stayed in January 2025

    Verified review

    Location was good

    Minimum communication. We sent several emails that were not answered. We requested a transfer but it wasn't there to meet us at the airport. We waited an hour and it never arrived. No one to meet us at the apartment. We had to get help from a local taxi who phoned them three times and we waited an hour outside the apartment at 5:00 in the evening after a long day travelling. The first thing she said was where is the money? The bedroom was dark with a tiny window it high up in the wall with no access to the bed on one side, so no good for two people. The apartment was an unmade road that was like a dried up river full of big boulders and lots of uneven stairs up to the apartment that weren't lit at night so dangerous. We washed the sheets on the first evening but never slept in the bed. We forfeited the money and moved out to a pousada.

    Property response:

    hello good night We are very sorry about what happened. However, I must clarify that regarding the transfer, they never confirmed it, so we did not send the taxi to the airport. To do this, the customer will have to agree with the price a priori. Otherwise, we apologize if anything did not meet your expectations. greetings

    hello good night We are very sorry about what happened. However, I must clarify that regarding the transfer, they never confirmed it, so we did not send the taxi to the airport. To do this, the customer will have to agree with the price a … Show more

    Ramos Aparttment
    5 January 2025
  • Thomas

    Reviewed: 18 November 2024 · Stayed in November 2024

    Verified review

    Convenient location and big space for us. Very nice balcony.

    Owner didn’t answer the messages sent via booking

  • Arnold

    Reviewed: 7 February 2024 · Stayed in February 2024

    Verified review

    nice view friendly attendance lots of space terasse

    broken sink no shadow, chairs or table on terasse chest blocking the only window in sleeping room no internet (although stated)

    Property response:

    We apologize for the inconvenience but everything has been fixed Thank you

    Ramos Aparttment
    7 June 2025
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