Reviews of Hotel Viajante 3 stars
Freguesia de Santo Amaro Abade, Vila - Centro (Praça Central), Ilha de Santiago, 7110 Tarrafal, Cape Verde
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewBeautiful and clean
Chris, Thank you very much for your feedback. We will be delighted to welcome you again. See you soon.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewWe arrived in the middle of the night from Praia Airport and staff waited for us. The location is really nice and central in Tarrafal. Very nice terrasses and leisure area in the hotel. Very nice breakfast! Really recommend
We had a little quiproquo for the payment because communication was super clear... but that was minor issue and was solved easily.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewEverything.
Miguel, Thank you very much for your feedback. We look forward to welcoming you again. Viajante Team
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewLocation is great, in centre of Tarrafal, close to the beach. Rooms are clean, facilities are great.
The lady who did our check-in was great, but our customer experience with the owner and the kitchen staff was very limited. No smiles, limited interaction during breakfast and difficult to order. A bit below expectations with this accommodation.
Dear Cyberchiel, Thank you for sharing your experience with us. We appreciate your kind words about our location, cleanliness, facilities, and the warm welcome at check-in. We’re truly sorry that the service during breakfast didn’t meet your expectations. Your feedback is important and will help us improve the way we interact and welcome our guests throughout their stay. Best regards, The Hotel Viajante Team
Dear Cyberchiel, Thank you for sharing your experience with us. We appreciate your kind words about our location, cleanliness, facilities, and the warm welcome at check-in. We’re truly sorry that the service during breakfast didn’t meet you… Show more
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in February 2025
Verified reviewGreat room. Location is perfect. No dedicated parking but it’s easy to park in the street.
Hello Aymeric, Thank you very much for your message and your kind words! We hope to welcome you again on your next visit to Tarrafal! Best regards, The Hotel Viajante Team
Reviewed: 26 March 2025 · Stayed in February 2025
Verified reviewA beautifully designed hotel with redwood details that created a warm feel in the dining area and rooftop facilities. The premises was vey safe and a staff member monitored the entrance which you accessed by using a buzzer. The one bedroom room was not large and little tight for space but had a comfortable bed and coffee making facilities. The view was excellent and it was possible to view the sunset from the rooftop terrace. The owner was friendly and considerate and gave us information on hiking and supplied us with walking sticks. The breakfast was served in a covered outdoor terrace with table linen. There were ample choices for breakfast and eggs freshly cooked to your specifications. The room was probably not cleaned as often as we would have liked but on two occasions we were in situ when the cleaners arrived later in the afternoon. The hotel is near the local park and this gives it a further airy feel.
Dear Mary, Thank you so much for your thoughtful and detailed message. We are truly delighted that you enjoyed the warm atmosphere created by the redwood details, as well as the safety, comfort, and amenities of our hotel. It’s wonderful to know that you appreciated the rooftop terrace, the sunset views, and the personalized hiking tips with walking sticks—we love helping our guests make the most of their experience. We’re also pleased that you enjoyed the breakfast on the outdoor terrace and the variety of fresh options. Regarding the cleaning, we apologize if it did not meet your expectations. As you noted, our team sometimes carries out the cleaning service later in the afternoon, and we always do our best to be flexible with guests’ schedules. It was a real pleasure hosting you, and we hope to welcome you back in the future for another memorable stay. Best regards, Hotel Viajante Team
Dear Mary, Thank you so much for your thoughtful and detailed message. We are truly delighted that you enjoyed the warm atmosphere created by the redwood details, as well as the safety, comfort, and amenities of our hotel. It’s wonderful to… Show more
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in January 2025
Verified reviewThe cleaning was exceptionally and done with responsibility. The location is very good. In the city centre of Tarrafal Very good Internet connection. Nice terraces to relax. Good breakfast, with the exception of eggs that could be ordered and waited for a minimum of 15 minutes to half an hour, although we tried to order even early when there were no other guests there.
We reserved double bed, and we received an apartment with 2 singles ( they said that they have only 2 apartments with double bed and those were not available for our stay). They tried to put the linen over the beds to create a double for next nights, but for us, it was not at all comfortable. The sofa from living was rather a kind of mattress over a wood structure, not very comfortable as well. Rooms don't have privacy since the entrance is done from a common terrace/ balcon. Very small bathroom without a window. Personal cold, rather unfriendly, I didn't see even a polite smile in 4 days ( but I think they are not from Capo Verde). We kindly asked for 1 hour of late checkout, and they refused even 30 minutes. The breakfast is the same every day, annoying for people staying several days.
Dear Laura Elena, We appreciate your review and the time you took to share your experience. We noticed that you stayed at our hotel in early January, and your feedback has only now reached us in March - yet, it was expected. From the moment you arrived, we noticed that you entered the hotel very upset, complaining about everything, after having experienced a hit-and-run car accident. We completely understand the initial frustration of such an event. However, even after the local police swiftly caught the offender, thanks to their efficient work, your attitude remained closed-off and unfriendly. Unfortunately, there was nothing we could do to change that mindset. We would like to emphasize that all information about our hotel is clearly outlined and well-explained on booking platforms. Anyone making a reservation should pay attention to these details to avoid later claiming they were unaware of certain conditions. There are photos, detailed descriptions, listed areas—everything is transparently provided. Thankfully, most of our guests truly appreciate their experience with us and share positive feedback. However, there will always be those who find reasons to complain—that’s just life. We know we provide quality service, and our team performed their duties with professionalism. Nonetheless, we still thank you for your stay at our hotel, as even the most challenging experiences offer us opportunities for growth. We wish you more pleasant travels in the future and, hopefully, moments that bring you a more positive perspective. Best regards, Viajante Team
Dear Laura Elena, We appreciate your review and the time you took to share your experience. We noticed that you stayed at our hotel in early January, and your feedback has only now reached us in March - yet, it was expected. From the moment… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewGreat location with everything you need. Francois was super helpful
Kirsty, Thank you very much for your feedback. We look forward to welcoming you again. Viajante Team
Reviewed: 26 January 2025 · Stayed in December 2024
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in December 2024
Verified reviewThey have many different cosy places to sit outside and this was fantastic.
The place must be in ALL of the French guide books because there were only French holiday makers at this property.
Dear Hervé, We sincerely thank you for choosing Hotel Viajante for your stay, even if it was a brief one. We are delighted to know that you enjoyed our welcoming outdoor spaces, thoughtfully designed to provide pleasant moments for our guests. Regarding your comment about the presence of French tourists, we are very pleased to know that French visitors feel so comfortable with us. However, we would like to emphasize that our Hotel warmly welcomes guests of all nationalities. It just so happened that on the day of your stay, we had the good fortune of hosting a larger group of French visitors who, like you, found our hotel through the usual search channels. We look forward to the pleasure of welcoming you again in the future, perhaps for a longer stay, where you can experience the diversity of people who visit us. Kind regards, The Hotel Viajante Team
Dear Hervé, We sincerely thank you for choosing Hotel Viajante for your stay, even if it was a brief one. We are delighted to know that you enjoyed our welcoming outdoor spaces, thoughtfully designed to provide pleasant moments for our gue… Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewHygiëne, location, staf, prijs kwaliteit
Nothing
Martinus, Thank you very much for your feedback. We look forward to welcoming you again. Viajante Team.
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewThis is a lovely hotel with great outdoor space and a roof terrace with views over the beach and out to sea. Buffet breakfast is varied and good quality. Staff were friendly and helpful. Would come back with pleasure.
Only thing is that no shower gel or shampoo was provided - just two very small bars of soap
Andrew, Thank you very much for your feedback. Viajante Team.
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewReviewed: 14 November 2024 · Stayed in November 2024
Verified reviewVery clean rooms, everything in good condition.
Ralf, Thank you very much for your feedback. We look forward to welcoming you again. Viajante Team.