8.8

Opiniones del Handelskade City Suites

Handelskade 24, 0000CW Willemstad, Curaçao

  • Liliana

    Escrito en 21 de junio de 2024 · Se alojó en junio de 2024

    Comentario auténtico

    La ubicacion es la mejor

    Se dañó el aire acondicuonado y el anfitrion no hizo nada por resolvernos, pasamos 2 noches terribles como metidos en un horno. Dice que tiene 2 baños, pero hay solo una ducha, incomodo para 4 personaa

    Respuesta del alojamiento:

    Dear Liliana, Thank you for your review. We’re glad to hear that you enjoyed the location. However, we sincerely apologize for the issues you experienced with the air conditioning and the discomfort it caused during your stay. We will address this with our team to ensure such issues are resolved promptly in the future. Regarding the bathroom, it is stated in the listing that the apartment has only one bathroom. We apologize for any confusion this may have caused and will review our listing to ensure it is as clear as possible. Thank you for your feedback, and we hope to provide you with a better experience in the future. Sunny regards, Mart Beerling Customer Success Agent

    Dear Liliana, Thank you for your review. We’re glad to hear that you enjoyed the location. However, we sincerely apologize for the issues you experienced with the air conditioning and the discomfort it caused during your stay. We will addr… Mostrar más

    Handelskade City Suites
    22 de junio de 2024
  • Ortega

    Escrito en 19 de febrero de 2024 · Se alojó en enero de 2024

    Comentario auténtico

    Ubicación

    Servicio del anfitrión y que por el anfitrión haberme cambiado de apartamento yo perdí un premio que me daba booking por haber reservado

    Respuesta del alojamiento:

    Dear Ortega, Thank you for sharing your feedback with us. We're glad to hear that you appreciated the location of the apartment. However, we're sorry to hear that you were dissatisfied with the service provided by us at Coral & Coco and the inconvenience of changing apartments, resulting in losing a prize that Booking had offered for your original booking. We apologize for any inconvenience caused during your stay. Guest satisfaction is our top priority, and we regret that we did not meet your expectations in this regard. We will review our processes to ensure that similar issues are addressed and prevented in the future. If there's anything else we can do to improve your experience or if you have any further concerns, please feel free to reach out to us directly. Warm regards, Mart Beerling Customer Success Agent

    Dear Ortega, Thank you for sharing your feedback with us. We're glad to hear that you appreciated the location of the apartment. However, we're sorry to hear that you were dissatisfied with the service provided by us at Coral &… Mostrar más

    Handelskade City Suites
    25 de febrero de 2024
  • Ankah

    Escrito en 2 de diciembre de 2023 · Se alojó en diciembre de 2023

    Comentario auténtico
  • Ver el alojamiento
  • Raffaele

    Escrito en 9 de agosto de 2023 · Se alojó en agosto de 2023

    Comentario auténtico
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