Comentários de Papagayo Beach Hotel 4 estrelas

Dear Lais, Thank you for your review and for sharing your experience with us. We're happy to hear you enjoyed our comfortable rooms and found the on-site dining options convenient during your stay. While we’re located in the vibrant Jan Thiel area in the southern part of the island, many guests love the blend of relaxation and easy access to restaurants, shops, and beach clubs nearby. That said, we understand that for those wanting to explore the island’s more remote beaches, a bit more travel is involved. We hope to welcome you back for another enjoyable stay in Curaçao! Sunny regards, Team Papagayo ☀️

Dear Lais, Thank you for your review and for sharing your experience with us. We're happy to hear you enjoyed our comfortable rooms and found the on-site dining options convenient during your stay. While we’re located in the vibrant J… Mostrar mais

Dear Átala, Thank you for taking the time to leave your feedback. We’re very sorry to hear that your experience did not meet your expectations. However, it seems this review was mistakenly posted under the Papagayo Beach Hotel, which refers specifically to the hotel accommodations. The comments you've shared are related to the Papagayo Beach Club, which is a separate part of our overall complex. We’ll make sure your feedback is passed along to the appropriate team, and we truly apologize for any disappointment you experienced during your visit. Thank you for your understanding, and we hope to have the opportunity to offer you a better experience in the future. Sunny regards, Team Papagayo ☀️

Dear Átala, Thank you for taking the time to leave your feedback. We’re very sorry to hear that your experience did not meet your expectations. However, it seems this review was mistakenly posted under the Papagayo Beach Hotel, which refer… Mostrar mais

Hi Eduardo, Thank you for your feedback and positive comments about your accommodation, comfort, and location. We apologize for the noise from the weekend event and understand how it affected your rest. Your feedback about lighting is also appreciated, and we will look into ways to improve it. We hope to welcome you back for a more peaceful stay in the future. Sunny regards, Team Papagayo

Hi Eduardo, Thank you for your feedback and positive comments about your accommodation, comfort, and location. We apologize for the noise from the weekend event and understand how it affected your rest. Your feedback about lighting is als… Mostrar mais

Dear Victor, Thank you for your feedback. While we’re glad to hear you appreciated our location near the beach, we’re truly sorry to learn about your experience with the cleanliness and service during your stay. What you described does not reflect our usual standards, and we apologize for the inconvenience — especially for the issues that were not addressed after being reported. Your comments have been shared with our housekeeping and front desk teams so we can take immediate action and improve. We appreciate you bringing this to our attention and hope you'll consider giving us another opportunity to provide the quality experience we aim for. Sunny regards, Team Papagayo ☀️

Dear Victor, Thank you for your feedback. While we’re glad to hear you appreciated our location near the beach, we’re truly sorry to learn about your experience with the cleanliness and service during your stay. What you described does no… Mostrar mais

Olá Bruna, Obrigado por compartilhar sua opinião conosco. Ficamos felizes que tenha gostado da beleza do hotel, da piscina privativa e da vista para o mar. Agradecemos seu feedback sincero sobre o atendimento na recepção e o conforto dos travesseiros — são pontos importantes que levaremos em consideração para melhorar a experiência dos nossos hóspedes. Esperamos recebê-la novamente para uma estadia ainda melhor. Sunny regards, Team Papagayo

Olá Bruna, Obrigado por compartilhar sua opinião conosco. Ficamos felizes que tenha gostado da beleza do hotel, da piscina privativa e da vista para o mar. Agradecemos seu feedback sincero sobre o atendimento na recepção e o conforto dos t… Mostrar mais

Querida Larissa, Agradecemos por compartilhar sua experiência conosco. Ficamos felizes que tenha tido uma estadia confortável e apreciado a tranquilidade e o fácil acesso do hotel. Sentimos muito que o café da manhã e o atendimento não tenham atendido completamente às suas expectativas. Sua opinião é muito importante para nós e compartilharemos seus comentários com nossa equipe para melhorar a experiência dos nossos hóspedes. Esperamos ter a oportunidade de recebê-la novamente e oferecer uma estadia ainda melhor. Sunny regards, Team Papagayo

Querida Larissa, Agradecemos por compartilhar sua experiência conosco. Ficamos felizes que tenha tido uma estadia confortável e apreciado a tranquilidade e o fácil acesso do hotel. Sentimos muito que o café da manhã e o atendimento não te… Mostrar mais

Dear Greice, Thank you for sharing your experience! We’re delighted to hear that you enjoyed the spacious and comfortable accommodations, as well as the beach area. We appreciate your feedback regarding the beach access and dining experience. While our infinity saltwater pool offers a stunning view, we understand that natural beach conditions can vary. We will also share your comments about the restaurant with our culinary team to ensure we continue improving our offerings. We hope to welcome you again for an even better stay! Best regards, Papagayo Beach Hotel

Dear Greice, Thank you for sharing your experience! We’re delighted to hear that you enjoyed the spacious and comfortable accommodations, as well as the beach area. We appreciate your feedback regarding the beach access and dining exper… Mostrar mais

Thank you, Francisco, for your review! We're delighted that you enjoyed the location, facilities, and dining options at Papagayo Beach Hotel. It's great to hear that you found it to be an excellent spot for couples. We apologize for the cleanliness issue in your room and the absence of a microwave. Your feedback is important, and we’ll work on improving these aspects. For families with children, we recommend our resort, which offers kitchen facilities that make it easier to cater to the needs of little ones. We appreciate your recommendation for couples without small children and hope to welcome you back soon for another enjoyable stay. Sunny regards, Team Papagayo

Thank you, Francisco, for your review! We're delighted that you enjoyed the location, facilities, and dining options at Papagayo Beach Hotel. It's great to hear that you found it to be an excellent spot for couples. We apologize for the cle… Mostrar mais

Dear Claudio Manoel, Thank you for your review. It seems there might be a slight confusion regarding the location and context of Papagayo Beach Beach Hotel in relation to the main beaches of Curacao. Papagayo Beach Hotel is situated in the vibrant Jan Thiel area, which indeed boasts its own stunning beachfront and offers a range of amenities and activities for visitors to enjoy. If you were referring to the Jan Thiel area, then it's important to note that it is home to one of the island's prominent beaches, providing guests with a delightful coastal experience right at their doorstep. However, if you were comparing Papagayo Beach Hotel to accommodations in the West Pund area, it's true that this region may have fewer hotels and attractions compared to Jan Thiel. West Pund, is farther away from the main tourist hubs but where the main beaches of Curacao are located, could be perceived as less convenient for those seeking a bustling coastal atmosphere. It's essential for travelers to consider their preferences and priorities when selecting accommodations in Curacao. While Papagayo Beach Hotel offers the allure of Jan Thiel's vibrant beach scene and nearby attractions, other areas like West Pund might offer a more secluded experience. We hope this clarification helps future guests make informed decisions about their stay in Curacao. Thank you for sharing your thoughts, and we appreciate your feedback. Warm regards, Papagayo Beach Hotel

Dear Claudio Manoel, Thank you for your review. It seems there might be a slight confusion regarding the location and context of Papagayo Beach Beach Hotel in relation to the main beaches of Curacao. Papagayo Beach Hotel is situated in th… Mostrar mais

Agradecemos pelo seu feedback, Rômulo! Estamos felizes em saber que você apreciou nosso quarto com todas as comodidades e a decoração de bom gosto. Levaremos sua observação sobre a alimentação em consideração para continuarmos aprimorando nossos serviços. Esperamos recebê-lo novamente em breve para uma experiência ainda melhor! Team Papagayo

Agradecemos pelo seu feedback, Rômulo! Estamos felizes em saber que você apreciou nosso quarto com todas as comodidades e a decoração de bom gosto. Levaremos sua observação sobre a alimentação em consideração para continuarmos aprimorando… Mostrar mais

Dear lucio, Dear Lucio, Thank you for sharing your feedback about your experience at Papagayo Beach Hotel. We appreciate your honesty and apologize for the challenges you faced, particularly with the service at the pool bar. We're glad to hear that you found the hotel's structure positive. However, we are truly sorry for any inconvenience caused by the service, especially from Mrs. Daianira at the pool. Your feedback is important, and we will address this matter internally to ensure improvements in our service delivery. If there are specific details you would like to share or if there's anything we can do to make amends, please feel free to reach out. We value your feedback and hope to have the opportunity to provide you with a more positive experience in the future. Thank you for bringing your concerns to our attention. Warm regards, Papagayo Beach Hotel

Dear lucio, Dear Lucio, Thank you for sharing your feedback about your experience at Papagayo Beach Hotel. We appreciate your honesty and apologize for the challenges you faced, particularly with the service at the pool bar. We're glad t… Mostrar mais

Manuela, Que bom saber que você teve uma experiência positiva com o quarto espaçoso, a conveniência das toalhas de praia gratuitas e a facilidade de ter um mercado próximo para comprar alimentos. A proximidade das áreas de lazer também parece ter sido um ponto positivo. Entendo que o pequeno engarrafamento de 15 minutos para chegar ao hotel possa ser um inconveniente. Apesar da conveniência das instalações próximas, é frustrante lidar com atrasos na chegada ou saída devido ao trânsito. Talvez essa seja uma área em que o hotel poderia explorar soluções para melhorar a experiência de chegada dos hóspedes. Agradeço por compartilhar sua experiência! Essas informações podem ser úteis para outros viajantes e podem servir como um ponto de melhoria para o hotel considerar.

Manuela, Que bom saber que você teve uma experiência positiva com o quarto espaçoso, a conveniência das toalhas de praia gratuitas e a facilidade de ter um mercado próximo para comprar alimentos. A proximidade das áreas de lazer também par… Mostrar mais

Thank you, Marcela, for sharing your feedback about your great stay with us. We're thrilled to hear that our staff was polite and helpful throughout your visit. We take pride in providing excellent service to all our guests, and it's wonderful to know that we met your expectations. We're glad you found our hotel to have an excellent structure suitable for various types of trips, whether it's a couple's getaway, a family vacation, or a trip with friends. It's our goal to cater to different needs and ensure everyone has a fantastic experience. Having both a swimming pool and beach chairs with restaurants nearby within the same complex gives our guests the flexibility to relax and enjoy their preferred ambiance. We're glad you found these options convenient. We understand that the value of breakfast didn't meet your expectations, and we apologize for any disappointment caused. We appreciate your feedback, and we will review our pricing to ensure that it aligns with the offerings we provide. We strive to provide a quality dining experience, and we're sorry if there were any instances where you felt unlucky with the food. Thank you again for choosing to stay with us and for sharing your thoughts. We hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. Sunny regards, Team Papagayo

Thank you, Marcela, for sharing your feedback about your great stay with us. We're thrilled to hear that our staff was polite and helpful throughout your visit. We take pride in providing excellent service to all our guests, and it's wonder… Mostrar mais

Dear Douglas, Thank you, for taking the time to provide feedback on your stay at the hotel. We appreciate both the positive aspects you highlighted and the areas where you felt there were shortcomings. We apologize for the inconvenience you experienced with the hot water in the shower during the initial days of your stay. It's regrettable that the maintenance worker's responses were not satisfactory, and we understand how frustrating that must have been for you. We take such matters seriously and will address this issue to ensure better communication and prompt resolution in the future. Regarding the air conditioning, we apologize for the inconvenience caused by the dripping water from the outlet. We will have our maintenance team investigate and rectify the problem to ensure the comfort of our guests. We appreciate your feedback about the room location and brightness. Different guests may have varying preferences, and we understand that an ocean view or garden view might have enhanced your overall experience. We will make a note of this for future improvements and ensure that guests have the opportunity to choose their preferred view whenever possible. Thank you again for sharing your feedback. It helps us to continually improve our services, and we hope to have the opportunity to welcome you back in the future, providing an enhanced experience that aligns better with your expectations. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know. Warm regards, Papagayo Beach Hotel

Dear Douglas, Thank you, for taking the time to provide feedback on your stay at the hotel. We appreciate both the positive aspects you highlighted and the areas where you felt there were shortcomings. We apologize for the inconvenience y… Mostrar mais

Dear Michelli, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! We're pleased that you found your room to be spacious and well equipped. We like to make sure that our guests have everything they may need during their visit. We appreciate your business and hope to be your first choice every time you all visit our area. Best regards, Papagayo Beach Hotel

Dear Michelli, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! We're pleased that you found your room to be spacious and well equipped. We like to make sure that our guests have everythi… Mostrar mais

Dear Alexandre, Thank you for staying at Papagayo Beach Hotel. We are thrilled to read how much you loved your well-appointed along with the beautiful view it provides. We will inform our team about your thoughts about the breakfast and we'll certainly take action on the matter. Thanks once more, and we hope you both will choose us again the next time you visit our area. We look forward to welcoming you back to Papagayo Beach Hotel! Warm regards, Papagayo Beach Hotel

Dear Alexandre, Thank you for staying at Papagayo Beach Hotel. We are thrilled to read how much you loved your well-appointed along with the beautiful view it provides. We will inform our team about your thoughts about the breakfast and w… Mostrar mais