Comentários de Atelier Skalo Boutique Hotel 4 estrelas

Oi Adriana, thank you so much for sharing your feedback with us! We’re delighted to hear that you enjoyed our convenient location and the pool after your trips, it’s wonderful to know these made your stay more enjoyable. We also truly appreciate your thoughtful suggestions. Your insights help us improve, and we will certainly take them into consideration as we continue to enhance our guests’ comfort. Obrigado e mal podemos esperar para recebê-los novamente!

Oi Adriana, thank you so much for sharing your feedback with us! We’re delighted to hear that you enjoyed our convenient location and the pool after your trips, it’s wonderful to know these made your stay more enjoyable. We also truly appr… Mostrar mais

Thank you for your thoughtful review! We're glad you enjoyed the charm and history of our hotel. While we are indeed located near the city center, which makes exploring very convenient, we understand your comment about the area at night. We're happy to share that the neighborhood is generally quiet and considered safe, and we always encourage guests to stay aware of their surroundings just as they would in any city. We hope to welcome you again soon!

Thank you for your thoughtful review! We're glad you enjoyed the charm and history of our hotel. While we are indeed located near the city center, which makes exploring very convenient, we understand your comment about the area at night… Mostrar mais

Thanks so much for your thoughtful feedback! We're really glad you enjoyed the peaceful atmosphere and central location—it's great to hear the garden and comfy bed stood out during your stay. We’re sorry to hear about the bathroom issue on your last night and appreciate you pointing it out. We’ll definitely look into it. Hope to welcome you back soon!

Thanks so much for your thoughtful feedback! We're really glad you enjoyed the peaceful atmosphere and central location—it's great to hear the garden and comfy bed stood out during your stay. We’re sorry to hear about the bathroom i… Mostrar mais

Thank you for your feedback! We're happy you enjoyed the blend of history and modern comfort, as well as our friendly staff. We appreciate your suggestions and will take them into consideration for future improvements. Hope to welcome you back soon!

Thank you for your feedback! We're happy you enjoyed the blend of history and modern comfort, as well as our friendly staff. We appreciate your suggestions and will take them into consideration for future improvements. Hope to welcome y… Mostrar mais

Thank you for sharing your feedback. We’re glad you found the room very nice and appreciate you taking the time to review your experience. We understand that arriving early can sometimes be preferable, and for that reason, we offer an optional early check-in for guests who wish to access their room before our official 3:00 PM check-in time. This policy ensures fairness to all our guests, as our check-out time is 11:00 AM, and our housekeeping team requires sufficient time to properly clean and prepare the rooms for new arrivals. The early check-in fee is not mandatory, it is simply an option for those who prefer to access their room earlier. Guests are always welcome to wait until the official check-in time at no additional cost. We appreciate your understanding.

Thank you for sharing your feedback. We’re glad you found the room very nice and appreciate you taking the time to review your experience. We understand that arriving early can sometimes be preferable, and for that reason, we offer an opti… Mostrar mais

Thank you for your feedback! We're glad you enjoyed the room and infinity pool. Regarding breakfast, it is available for $18.20 per person per day, as stated on Booking.com—we apologize if this wasn’t clear. As for parking, we do offer free street parking, and for those who prefer gated parking, we have a limited number of spots available for $5.

Thank you for your feedback! We're glad you enjoyed the room and infinity pool. Regarding breakfast, it is available for $18.20 per person per day, as stated on Booking.com—we apologize if this wasn’t clear. As for parking, we do offer … Mostrar mais

Thank you for sharing your detailed feedback about your stay. We are glad you enjoyed our convenient location, quiet atmosphere, and the service provided by most of our team members. We also appreciate your suggestions regarding bathroom furniture and will consider this as we continuously work to improve our facilities. Regarding the Wi-Fi issues, we sincerely apologize for the inconvenience caused. Unfortunately, we experienced a broken cable during your stay, which required several days to repair. We understand how important internet access is, and we truly regret the disruption. We are equally sorry to hear about your experience with one of our front desk colleagues. This is certainly not the standard of service we strive for, and we will address this feedback with the team member in question to ensure future interactions reflect the warmth and professionalism our guests deserve. Thank you again for your valuable input, and we hope to have the opportunity to welcome you back for an even better experience.

Thank you for sharing your detailed feedback about your stay. We are glad you enjoyed our convenient location, quiet atmosphere, and the service provided by most of our team members. We also appreciate your suggestions regarding bathroom f… Mostrar mais

Thank you for your feedback. We would like to clarify a few points regarding your review. We repeatedly informed you that entering our kitchen was not allowed, as per our policies, but unfortunately, this rule was not adhered to, which led to dissatisfaction—not the request for utensils itself. Regarding the $50 charge, this was not for a broken toilet but for a vase, which was immediately reported upon being damaged. We also shared proof of this incident with you. We regret that this experience did not meet your expectations and will continue to uphold our policies to ensure a fair and respectful environment for all guests. Thank you for your understanding.

Thank you for your feedback. We would like to clarify a few points regarding your review. We repeatedly informed you that entering our kitchen was not allowed, as per our policies, but unfortunately, this rule was not adhered to, which led … Mostrar mais

Thank you for your feedback! We’re glad you enjoyed our new and well-located hotel. While the street may seem quiet, it’s not unsafe, and the area is regularly used by both locals and visitors. We appreciate your comment and hope to welcome you back soon!

Thank you for your feedback! We’re glad you enjoyed our new and well-located hotel. While the street may seem quiet, it’s not unsafe, and the area is regularly used by both locals and visitors. We appreciate your comment and hope to welcom… Mostrar mais

Thank you for your feedback and for highlighting our great location. We sincerely apologize for the issue with the bathroom odor during your stay. Unfortunately, this sewage issue is something beyond our control, but we do wish we had known about it sooner so we could have looked into alternative accommodations for you. We always strive to provide a comfortable and pleasant experience, and we will work to resolve this matter promptly. We hope you’ll consider staying with us again, and we’ll make sure to ensure everything is in perfect condition next time.

Thank you for your feedback and for highlighting our great location. We sincerely apologize for the issue with the bathroom odor during your stay. Unfortunately, this sewage issue is something beyond our control, but we do wish we had known… Mostrar mais

Thank you for sharing your experience with us! We're delighted to know that you enjoyed our beautiful hotel, tasty breakfast, and convenient location near Punda and Otrobanda. We also appreciate your feedback regarding the ground floor rooms and the bathroom setup. Comments like yours help us identify areas where we can enhance the guest experience, and we value your input. It was a pleasure having you as our guest, and we hope to welcome you again on your next trip to Curaçao!

Thank you for sharing your experience with us! We're delighted to know that you enjoyed our beautiful hotel, tasty breakfast, and convenient location near Punda and Otrobanda. We also appreciate your feedback regarding the ground floor… Mostrar mais

Hi Renato, Thank you so much for your wonderful rating and kind review! It was truly a pleasure hosting you. We appreciate your feedback about the lack of windows in your room. While the room doesn’t have windows, we’d like to note that all the doors are equipped with shutters that can be opened for added light and ventilation. We hope this made your stay more comfortable!

Hi Renato, Thank you so much for your wonderful rating and kind review! It was truly a pleasure hosting you. We appreciate your feedback about the lack of windows in your room. While the room doesn’t have windows, we’d like to note that al… Mostrar mais