7.0

Reviews of Dafni Villa Ekaterina 3 bdrm

10 Pernera, 5296 Protaras, Cyprus

  • Nicole

    Reviewed: 12 August 2025 · Stayed in June 2025

    Verified review

    Location

    The fridge was not working and all our staff defrosted, we had medication in the fridge that had to be thrown away and buy new for safety reasons. We made double expenses because of it. They brought a new fridge the next day at 21:30 so 2 of our days were ruined. We didn’t even have cold water to drink. The least they could say was to give a partial refund. The lights in the bathroom were not working but the next day somebody came to restore it. The beds in the 2 rooms were horrible. The pool was not clean and i don’t speak about bugs etc. The liner was not clean. Also the stair of the pool was broken and the lights in the pool were not working. The furniture was damaged. The bathroom leaked and there was water all over the place every time someone was showering.

  • 3.0 Poor
    Michael

    Reviewed: 24 July 2024 · Stayed in July 2024

    Verified review

    Close to sea.

    Kitchen tap broken,no dishcloth or wet cloth in kitchen.not even one bottle of water on arrival.children pool slide has many cracks,dangerous.only one umbrella,torn with holes.barbecue stand is an embarrassment.pool stairs rickety..toilet paper lasted one day.

    Property response:

    Dear Michael, Thank you for your feedback. All the faults and defects you mentioned were corrected on the same day. For our part, we are completely at a loss why you did not inform us about the problems earlier, as soon as they were identified. They would certainly have been fixed immediately and you would not have been inconvenienced. Before your check in you were provided with the all contacts of our team, our representatives are in touch with you 24/7, our colleague came to you twice, but you did not tell anyone about any issues until the moment of your departure. Regards, Villa Ekaterina

    Dear Michael, Thank you for your feedback. All the faults and defects you mentioned were corrected on the same day. For our part, we are completely at a loss why you did not inform us about the problems earlier, as soon as they were identif… Show more

    Dafni Villa Ekaterina 3 bdrm
    26 July 2024
  • Anonymous

    Reviewed: 29 September 2023 · Stayed in September 2023

    Verified review

    Beautiful house, clean, well presented. Pool was attended too when needed and some good toys already there for kids. Staff were helpful when I messaged about anything. They even allowed a very late check out as we had a late night flight which was brilliant.

    The stairs were slippery and should have a hand rail as my elderly nan struggled without one on the stairs.

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  • Andri

    Reviewed: 16 July 2023 · Stayed in July 2023

    Verified review
  • Yiangos

    Reviewed: 6 June 2023 · Stayed in June 2023

    Verified review
  • Caroline

    Reviewed: 2 June 2023 · Stayed in May 2023

    Verified review
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