Reviews of Roseum Boutique Hotel

The room smelled very bad. The bed was impossible to sleep in because of the bad odour of the pillows. Was like a mix of poop and sour odour. Honestly I wanted to just leave the hotel in the middle of the night. I just stayed there one night but was one of the most miserable nights of my life. The breakfast included was awful. The ham smells like it was bad. And cups, plates and cutlery seemed dirty.

Jimmy and Elena..such lovely people. Very kind and helpful and welcoming. Amazing breakfast by Jimmy!

Veronica..evening reception...she is in the wrong job. Not a people person at all. Quite rude.

Good Parking and a late check in Breakfast was enormous and of good quality

Hotel a bit tired

The room itself was quite nice, clean enough, with great A/C, and a comfortable bed. The location of the hotel itself is good, the surrounding buildings are a bit run-down, but you are in the center in 2 minutes. The waterfall shower was nice. The breakfast tasted great, but limited options, so we only went there twice during our stay. There were three parking spots next to the entrance.

The lady at the reception did not seem like she wanted to be there at all, didn't bother saying hello, getting up, or lifting her head when we arrived, and neither the following days. Very unfriendly and unprofessional. We had no towels the first day, and had to ask twice to finally get some late at night. There is no hairdryer in the room. You have to go down to "borrow" it from the reception and return it after you are done. The fridge broke on the second day and was replaced by another one, which also didn't work. We later found out that it was the socket that did not work, and they didn't bother testing if it even worked when they replaced it. The breakfast does NOT include coffee, you have to pay extra for that. Water damage on the bathroom ceiling.

Really nothing

We stayed at Roseum hotel for 4 nights and the overall experience was terrible As soon as we entered the hall we thought the hotel was under constructin the hall was so bare! The receptionist was really friendly she didn’t say hallo or welcome she just asked : “ passports”! The room was bare too and the cleanliness leaves much to be desired, we had to clean wardrobe and bedside tables before placing our clothes The bed sheets had been changed but the duvet cover and the second pillow covers had not they were all crumpled. In the bathroom the wooden parts of the cabinet under the basin were ruined and chipped Twice in four days towels were removed but not replaced because they had run out and once the room was not cleaned The towels themselves were stained frayed and sometimes torn and full of holes At this hotel nothing is taken care of and I wonder how it gets a rating higher than 8 . Personally I would not recommend it to my worst enemy

Everything was clean, very nice staff, the breakfast was exceptional, location was AMAZING!!! Definitely recommend! The best value for money. Exceeded my expectations.😃

Breakfast

Staff was not welcoming or accommodating. When asking for parking locations, directions were not clear. Hotel room was very basic and third bed provided was a very poor cot and had to request additional towels for the third person.

Good location. Comfy room with good shower.

Staff were a bit off. There was hardly ever anyone at the reception, the “back in 20 minutes” sign was almost a permanent fixture. Check in process was weird, the bloke thought we were checking out even though we had just entered the building with our luggage and asked us to sign a blank piece of paper with a pencil to complete check in. No coffee at breakfast.

I absolutely loved my stay! Great location, amazing staff who were always ready to help with anything, and the breakfasts were absolutely delicious. Highly recommended!

The lady checking us in and out was so so helpful, we turned up a little early for check-in exhausted, and she managed to find us a room early to accommodate us, she was very kind and friendly. The balcony was nice to be able to sit outside and enjoy a bottle of wine. Comfy bed also.

The bed was great, we slept amazing, the breakfast was ok - limited selection, however it was tasty and filling. Our room was cleaned almost every day, apart from our last one when we noticed that there were clean towels in the room, but the sheets were not changed, and the floor was dirty. The hotel is nice, the staff is very friendly and helpful, they were nice enough to make small adjustments to our breakfast, to accommodate our preferences.

The bed sheets were stained, probably with blood. In the restaurant zone the cutlery was sticky, as well as the salt and pepper shakers. The glasses and coffee mugs, as well as the plates were stained and not very well cleaned. Lack of coffee included in breakfast... At least black coffee should be offered for breakfast given that the breakfast is included in the price of the room. There was a bad smell in the bathroom, probably from the plumbing, but that's most likely a country-wide issue.

The breakfast was great, you can choose from a menu different types of plates with eggs, ham, cheese, tomato etc. You can also have pancakes, fruits or granola. The location was great, close to the beach, center and restaurants. The staff was great, especially the kitchen and bar staff.

The rooms are smaller than in the photos, probably the photos are taken several years ago. Some rooms have lots of mold, in other rooms there are lots of ants. They also have some big cockroaches, on the stairs and in some rooms. Our friends had to deal with mold and roaches in their rooms — we got lucky with just ants. Also, the rooms does not have irons and hairdryers as it is mentioned in the room facilities, you have to ask the reception to “borrow” for a few hours, but none of them are working.