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Reviews of Anastasia Waterpark Beach Resort 4 stars

24, Afroditis Street, 5296 Protaras, Cyprus

#462 of 586 hotels in Protaras

Guests' Choice

Review score

Based on 827 hotel reviews

7.2

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    7.1

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.0

  • Value for money

    7.7

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 30 August 2025

    6.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 3 nights
    • Submitted via mobile

    Bad cleaning old items on the room for sure not for 4stars

    Food location game at pool

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 2 nights
    • Submitted via mobile

    There were a few areas that could be improved. Some of the restaurant staff were unfortunately quite moody and not very polite, which affected the atmosphere. The carpets in the corridors were very dirty, and although the rooms were clean, the bedsheets were stained. The third bed provided was an old camp bed and very uncomfortable, so our child couldn’t sleep on it. The valance on the beds was just a sheet and was extremely dirty. The pool area also needed more care, as the grass often had litter and other things lying around. Finally, we paid extra for a sea view room because two identical rooms weren’t available at booking, but both turned out to be only side sea view. In the end, we felt the additional charge was unnecessary. Overall, the stay was decent and the hotel has potential, but with some improvements in cleanliness, attention to detail, and staff training, it could be much better

    We recently stayed at this hotel. The facilities were good, and the free entrance to the waterpark was a great bonus. The food was enjoyable, and the reception staff were polite and helpful. Some of the restaurant and bar staff were also very friendly, which made our stay more enjoyable. The rooms were tidy and generally clean.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    6.0
    In general , its a value for money hotel, just has to improve staff specially on the cleaning topic!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Side Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Very very unclean! Cleaning staff were terrible! When complain about cleaning, they were shouting!

    Waterpark was really great, food was very good ! Some staff were very respectful as well! Especially the Cypriot woman in the reception and the Cypriot woman in the restaurant!

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 3 nights
    • Submitted via mobile

    Waterpark and pool

    Stayed in July 2025

  • Reviewed: 4 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The smell and the old carpets

    It’s was fun

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    Enjoyable stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 7 nights
    • Submitted via mobile

    Kids entertainment

    Location and friendliness of staff

    Stayed in August 2025

  • Reviewed: 27 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Inland View
    • Stayed 4 nights
    • Submitted via mobile

    Renovation and the staff training

    A lot of facilities

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    Good value , you get what you pay for
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    A bit outdated , but still good value for the price

    Lots of food options, great location!

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 2 nights
    • Submitted via mobile

    I Haven't appreciated the staff's ignorance on many locations of the hotel, mainly in the restaurant areas and pool The reception staff however was excellent with everything

    Absolutely saved by the waterpark. Great way to spend our days

    Stayed in July 2025

  • Reviewed: 14 July 2025

    7.0
    We can’t understand why they dont keep clean the aquapark area and the carpet on the hotels corridors. They are disgusti
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 9 nights
    • Submitted via mobile

    Cleaness in pool area, aquapark, corridors and lobby Same snack

    Good food in the restaurant Beautiful position The room was clean

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Maids are really lazy. They don't clean well even in the room. One bucket of water for many rooms . Let the administration pay attention to clean carpets between floors at list once per day. Our cleaning lady washed the washbasin in the bathroom once in 5 days and never gave shower gel, shampoo, new coffee, tea. We approached another lady ourselves and took the necessary things. But again, it didn't spoil our vacation in any way.

    After reading the reviews, we were afraid it would be worse. Hotel is very nice inside. Beds are very comfortable. Food is Ok. Fresh fruits, vegetables, different kind of meat, etc…Bad comments are probably written by those who want a luxury hotel, but for the same money. Yes, the carpets in the passage area are often covered in the sand. But who's to blame for that? Maybe people need to be a little cleaner and wash their feet from the sand from the beach? Again, it's not 5*. There are a lot of kids in the hotel. Don’t be afraid to. You can find different kind of beach nearby, with sand or stones(beaches are municipal)

    Stayed in July 2025

  • Reviewed: 10 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 2 nights

    There is a popular bar next to the hotel that was super loud during the two nights that we spent there.

    The rooms are confortable and clean, staff was helpful and through our all-inclusive booking we had access to breakfast, lunch and dinner, as well as snacks and drinks, which was great and very convenient!

    Stayed in July 2025

  • Reviewed: 10 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 2 nights
    • Submitted via mobile

    The bed sheets for the baby cot were really dirty almost like they didn’t change it before our arrival as well as the towels.

    Good value for money

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 5 nights
    • Submitted via mobile

    We liked the staff, very friendly.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    7.0
    Was fine for a weekend. I wouldn’t like to stay for any longer . Waterpark was a saving grace
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 2 nights
    • Submitted via mobile

    Room was old and the shower was covered in rust Towels were taken when the room was cleaned but was only given 1 back when we are a family of 3 At meal times we would have eaten dinner by the time they took our drink order. Entertainment we couldn’t find where the entertainment was None of the staff were happy.

    Check in was good even though we was slightly early Waterpark was loved by the whole family Bar was always easy and never a cue Food was average but we always found Somthing

    Stayed in July 2025

  • Reviewed: 4 July 2025

    7.0
    We were only there for 2 nights but we thoroughly enjoyed it as did our 16 year old son and our nephew 17
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 2 nights
    • Submitted via mobile

    Bar staff were a bit grumpy in the pool area. Rooms slightly tired but that wouldn’t make me not book again

    Large bedrooms en suite with a balcony. Food was fabulous. The choice, replenishment and overall cleanliness was fantastic. Restaurant staff were amazing.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    It was good, but every morning was the same food

    Stayed in June 2025

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Inland View
    • Stayed 2 nights
    • Submitted via mobile

    Food could have been better but yet again, standard variety and if you are with Kids - it will be more than enough

    I would like to start with the main comment: the earlier reviews of the hotel are not very much fair to it, its not bad as its described at all! Hotel is big, front line to the sea Waterpark is full function and clean with proper safeguards attention Main pool area has slot if sun beds and gorgeous sea view. You also always can find beds around the Waterpark area. Rooms are okay, we got a big balcony as were on 1st floor which was nice to enjoy Room was clean, towels were changed daily, Beds were done daily also

    Stayed in June 2025

  • Reviewed: 1 July 2025

    6.0
    The hotel had a nice pool and the staff by were decent, but unfortunately the food was quite disappointing.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Inland View
    • Stayed 2 nights
    • Submitted via mobile

    The food is really not made with quality. There were issues with both the texture and flavor that affected the overall quality of the dishes.

    The water park is nice if you’re coming with kids .

    Stayed in July 2025

  • Reviewed: 27 June 2025

    6.0
    Average
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant/bars staff weren’t very attentive, caring or friendly. Very limited choice of local drinks offered to all inclusive customers, no choice of wine except of very cheap local village wine. When asked if we can order and pay extra for a better choice of local wine, the staff replied that there wasn’t any option like that at the restaurant. No canned soft drinks offered for all inclusive customers, no non alcohol beer. Food was very average and repetitive on everyday basis, some of it was cold or seemed to be rewarmed from previous day. Snacks very limited choice, not tasty and were cold.

    Location, waterpark, swimming pool size, room size was ok

    Stayed in June 2025

  • Reviewed: 27 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    A very nice hotel for a family holiday, good location, nice food.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    7.0
    Old facilities, but value for money! Highly recommended for families.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 5 nights

    The food was ok, but if you stay more than 5 nights, it becomes very boring to eat the same. In the weekends, loud location.. Old hotel, and not that clean.

    Excellent location. The swimming pools and bars were nice. The rooms, old but could do the job. Staff friendly and helpful!

    Stayed in June 2025

  • Reviewed: 23 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Inland View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is old and it needs an update.the public area around the water park are not so clean.to much noise when Nava club is having events (it's near the hotel).only the food is a four star.rest of the place it's a 3 stars.

    The hotel is in good location with nice pool and water park.rooms are ok the breakfast and dinner are very good.friendly staff.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Fix the elevator. Is a shame to have only one elevator for such a big hotel

    Friendly staff willing to assist

    Stayed in June 2025

Showing 1 – 25

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