Reviews of Capo Bay Hotel 5 stars

Dear Vlad, Thank you for taking the time to share your feedback regarding your stay with us! We are delighted to hear that you had a positive overall experience and enjoyed our proximity to the stunning Fig Tree Bay. Its beautiful beach and crystal-clear waters are truly a highlight of our location, and we’re glad you had the chance to enjoy it along with our complimentary towels and adults-only jacuzzi. It’s also great to know that you appreciated the variety of dining options we offer. We want to address your concerns regarding the inland view rooms, which face the lively resort of Protaras. While the windows are double-glazed, we understand that the walls of long standing establishments, like ours, can sometimes allow noise to seep through, especially for light sleepers. Having a room on the seaside, definitely helps. Regarding our ratings, we are indeed a four-star hotel, and all online agents base their ratings on guest feedback, reviews, and their own inspections of our facilities and offerings. We strive to exceed expectations and delight our guests, and your feedback helps us achieve that goal. Thank you once again for your valuable comments. We hope to welcome you back in the future for an even better experience! Best regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear Vlad, Thank you for taking the time to share your feedback regarding your stay with us! We are delighted to hear that you had a positive overall experience and enjoyed our proximity to the stunning Fig Tree Bay. Its beautiful beach and… Show more

Dear Oliveros, Thank you so much for your fantastic feedback! We are thrilled to hear that you had such a positive experience during your recent stay with us. Your perfect ratings across all categories, especially for our staff, cleanliness, location, facilities, comfort, and value for money, truly mean a lot to us. We are particularly pleased to know that you found our operations to be more organized and that you noticed the increase in our team members. Our goal is to provide exceptional service, and it’s rewarding to see that our efforts are recognized. Thank you once again for your kind words. We look forward to welcoming you back for another wonderful stay in the future! Best regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear Oliveros, Thank you so much for your fantastic feedback! We are thrilled to hear that you had such a positive experience during your recent stay with us. Your perfect ratings across all categories, especially for our staff, cleanlines… Show more

Dear Andreas, Thank you for taking the time to share your valuable feedback regarding your recent stay with us. We are grateful for your loyalty and truly appreciate your insights. It brings us joy to know that you enjoyed our excellent location on the heart of the Fig Tree Bay, which is renowned for its stunning beauty, and that you found our staff to be polite and helpful throughout your stay. We understand your concerns about the price increase and the visibility of improvements. We would like to express our gratitude for your understanding and assure you that we are continuously working on enhancing our services and facilities to provide our guests with the best possible experience. Although some changes may not be immediately apparent, we would like to share a few of the improvements we've made over the last year. These include replacing carpets with laminated flooring in over fifty percent of our rooms, installing sun collectors as part of our energy upgrade initiative, and investing in new mattresses, linens, and towels to enhance your comfort. Additionally, we have made improvements to our gym and spa facilities. The management is planning to enlarge the balconies in the triple sea view rooms and update our fire safety system in the coming winter season, amongst other maintenance and improvements. Your feedback on the rooms and bathrooms is invaluable, and we will certainly consider your suggestions for future renovations. We hope to welcome you back in the future and provide you with an improved experience that exceeds your expectations. Best regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear Andreas, Thank you for taking the time to share your valuable feedback regarding your recent stay with us. We are grateful for your loyalty and truly appreciate your insights. It brings us joy to know that you enjoyed our excellent lo… Show more

Dear Maria, Thank you for taking the time to share your experience with us regarding your recent stay. We are delighted to know that you had a wonderful time, enjoyed the relaxing atmosphere of our lobby, and appreciated our breakfast offerings. We also value your feedback about the smell in your room. During the summer months, high temperatures and humidity can occasionally cause condensation, which may lead to such odors. Please be assured that our team is already looking into this to ensure an even more comfortable experience for our guests. We truly appreciate your kind words and look forward to welcoming you back soon. Warm regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear Maria, Thank you for taking the time to share your experience with us regarding your recent stay. We are delighted to know that you had a wonderful time, enjoyed the relaxing atmosphere of our lobby, and appreciated our breakfast offe… Show more

Dear Charalampos, Thank you for your amazing review! We are absolutely thrilled to hear that you had a fantastic experience during your stay with us. It brings us joy to know that our efforts to create a beautiful and welcoming environment truly resonated with you. When a guest is determined to have an amazing time, it makes all the difference! We look forward to welcoming you back for another unforgettable stay! Warm regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear Charalampos, Thank you for your amazing review! We are absolutely thrilled to hear that you had a fantastic experience during your stay with us. It brings us joy to know that our efforts to create a beautiful and welcoming environment… Show more

Dear LP, Thank you so much for your outstanding review! We are thrilled to hear that you found our hotel to be a great, family-friendly beach resort and that you enjoyed our fantastic location, (Fig Tree Bay never fails anyone!) cleanliness, delicious food, and friendly staff. We look forward to welcoming you back for another amazing stay! Warm regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear LP, Thank you so much for your outstanding review! We are thrilled to hear that you found our hotel to be a great, family-friendly beach resort and that you enjoyed our fantastic location, (Fig Tree Bay never fails anyone!) cleanlin… Show more

Dear G, Thank you for taking the time to share your experience with us! We are delighted to hear that you loved every minute of your stay and enjoyed our pool and the welcoming drink upon arrival. We hope to welcome you back soon for another great getaway! Warm regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear G, Thank you for taking the time to share your experience with us! We are delighted to hear that you loved every minute of your stay and enjoyed our pool and the welcoming drink upon arrival. We hope to welcome you back soon for anot… Show more

Dear Tania, Thank you so much for your detailed and glowing review of your stay at Fig Tree Bay! We are thrilled to hear that you had a wonderful holiday and enjoyed our beautiful location, facilities, and the friendly service from our staff. We appreciate your feedback regarding the balcony size and the absence of cushions. I’m excited to share that we have plans for several improvements, including enhancements to our balconies, which will be implemented this winter. We're glad you enjoyed the complimentary cocktail evening and the unique experience of making Cypriot coffee at breakfast. We hope to welcome you back soon for another amazing stay! Warm regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear Tania, Thank you so much for your detailed and glowing review of your stay at Fig Tree Bay! We are thrilled to hear that you had a wonderful holiday and enjoyed our beautiful location, facilities, and the friendly service from our sta… Show more

Dear Stewart, Thank you for your feedback and for sharing your experience with us. We're delighted to hear that you enjoyed our privileged location by Fig Tree Bay, along with the sunbathing areas and breakfast offerings. We understand your concern regarding the lack of a balcony with a view. As our land view rooms are designed without sea views, we recommend checking room descriptions to ensure they align with your preferences. We appreciate your insights and will use them to enhance our services. We hope to welcome you back for a stay that exceeds your expectations! Best regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear Stewart, Thank you for your feedback and for sharing your experience with us. We're delighted to hear that you enjoyed our privileged location by Fig Tree Bay, along with the sunbathing areas and breakfast offerings. We understan… Show more

Dear Viktoria, Thank you for taking the time to share your feedback. I am delighted to hear that you enjoyed our, facilities, breakfast, and the service from our team. It is always encouraging to know that our efforts are appreciated. As for our location — Fig Tree Bay never gets old and never fails to impress, and we feel privileged to be right here. I note your comments regarding the room size — as you had interconnecting family rooms, each measures 21 square metres including bathroom and balcony. We understand that families may find this more compact, and we always provide room dimensions in our descriptions to help guests choose the best option for their needs. Regarding the air conditioning, I am sorry for any inconvenience you felt. Following your departure, our maintenance team checked both units and found them working properly, with no unpleasant odour detected. I also spoke with our current guests in the same rooms, who confirmed the air conditioning is operating normally. Nevertheless, we take all feedback seriously and will continue to monitor the system closely. We are happy to know you would recommend us, and we hope to welcome you back in the future for another enjoyable stay. Warm regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear Viktoria, Thank you for taking the time to share your feedback. I am delighted to hear that you enjoyed our, facilities, breakfast, and the service from our team. It is always encouraging to know that our efforts are appreciated. As fo… Show more

Dear Elena-Madalina, Thank you so much for your glowing feedback and perfect scores! We’re delighted to know that you and your family enjoyed your stay with us — from our friendly and helpful team, to the comfort of your room, our breakfast variety, and the fun at the kids’ pool. It’s wonderful that our privileged location on the Fig Tree Bay made your holiday even more enjoyable. We truly hope to welcome you and your family back for another sunny Protaras getaway soon! Warm regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear Elena-Madalina, Thank you so much for your glowing feedback and perfect scores! We’re delighted to know that you and your family enjoyed your stay with us — from our friendly and helpful team, to the comfort of your room, our breakfas… Show more

Dear Sharbel, Thank you very much for your wonderful rating and for sharing such detailed and constructive feedback. We are truly pleased to hear that you enjoyed our professional and friendly service, the excellent location on Fig Tree Bay, the comfort of your room, and our rich breakfast selection. We also appreciate your honest comments regarding the bathroom, furnishings, and television. Your observations are valuable and have been noted as part of our ongoing efforts to enhance our facilities and overall guest experience. It was a pleasure having you with us, and we hope to welcome you back to Capo Bay Hotel very soon. Warm regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear Sharbel, Thank you very much for your wonderful rating and for sharing such detailed and constructive feedback. We are truly pleased to hear that you enjoyed our professional and friendly service, the excellent location on Fig Tree B… Show more

Dear Ivana, Thank you very much for your perfect rating and for taking the time to share your detailed feedback. We are truly delighted to know that both families, including the children, had such an enjoyable stay with us. Your kind words about our cleanliness, service, and team mean a great deal to us. A special thank you for highlighting Santosh — we will be sure to pass on your appreciation to him with a smile. We are also grateful for your helpful remarks regarding the beach and restaurant. It is always valuable when guests share tips that enhance the experience for others. We look forward to welcoming you and your families back to Capo Bay Hotel in the near future for another memorable holiday. Warm regards, Katerina Soulioti Zarballa Guest Relations Manager

Dear Ivana, Thank you very much for your perfect rating and for taking the time to share your detailed feedback. We are truly delighted to know that both families, including the children, had such an enjoyable stay with us. Your kind word… Show more