Reviews of Casale Panayiotis 4 stars
80 Markou Drakou, 2862 Kalopanayiotis, Cyprus
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt was ok.
Only issue was the dirty patio furniture.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewExcellent staff, helpful. The room was clean and close to the lower reception desk. it had a good view and good sound insulation. the hotel allowed pets. There is nice spa with a snow room
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewA splendid getaway from the city! Wonderful room, spa facilities, and restaurant. Literally perfect. Spa Is really nice.
Not very clear how many hikes/ walking paths are available and their details... town seems to be abandoned? not very clear if it's inhabited or not
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewTasty restaurant and nice spa
nothing
Dear Aleksandra, Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Casale Panayiotis. With best regards, Casale Panayiotis Team
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewSympathetic restoration, very comfortable and great location. Staff were excellent- very friendly, approachable and helpful
We truly appreciate your review and are so pleased that you enjoyed the charm of our restored village, the comfort of your stay, and the friendliness of our team. We’ve taken your scoring into consideration and will use it as a guide to keep improving our guest experience. Your feedback is very important to us. Thank you once again for choosing Casale Panayiotis. We hope to welcome you back soon for another peaceful escape in the Troodos mountains. Warm regards, Casale Panayiotis Team
We truly appreciate your review and are so pleased that you enjoyed the charm of our restored village, the comfort of your stay, and the friendliness of our team. We’ve taken your scoring into consideration and will use it as a guide to ke… Show more
Reviewed: 6 July 2025 · Stayed in April 2025
Verified reviewThe staff were very helpful
The spa costs extra
We sincerely thank you for your review and for choosing Casale Panayiotis. We’re delighted you enjoyed your stay and appreciate your observations regarding the Spa. Complimentary access to Myrianthousa Spa is offered exclusively with our highest room category. For all other bookings, a fee applies, ensuring the facilities remain private, tranquil, and of the highest quality for our guests. Your feedback is important to us, and we look forward to hosting you again for another authentic mountain escape. Warm regards, Casale Panayiotis Team
We sincerely thank you for your review and for choosing Casale Panayiotis. We’re delighted you enjoyed your stay and appreciate your observations regarding the Spa. Complimentary access to Myrianthousa Spa is offered exclusively with our h… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewSecond visit and amazing spa experience of the couple indulgence massage, private shower and outdoor jacuzzi.
N/A
Thank you so much for your wonderful 10/10 review and for choosing to return to Casale Panayiotis for a second visit. We are truly delighted to know that your Couple’s Indulgence experience at Myrianthousa Spa, with the private shower and outdoor jacuzzi, was everything you hoped for. It’s always a pleasure to welcome familiar faces back to our mountain retreat, and we look forward to hosting you again soon for more moments of relaxation and authentic Cypriot hospitality. Warm regards, Casale Panayiotis Team
Thank you so much for your wonderful 10/10 review and for choosing to return to Casale Panayiotis for a second visit. We are truly delighted to know that your Couple’s Indulgence experience at Myrianthousa Spa, with the private shower a… Show more
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewThis is a great hotel complex located in the village of Kalopanayiotis. The rooms are in different historic houses. We were fortunate enough to stay at Loutraki House, situated on a hill. Therefore, we had an amazing view of the whole village and the Marathasa Winery across the hill. To make it easier to get up and down, the reception staff gave us tickets for a funicular ride. The staff were amazing — they were very friendly, helpful and attentive. Our room included access to spa facilities, which were also great. Finally, but certainly not least, the restaurants here were incredible — we had dinner at the Loutraki restaurant and breakfast in the Byzantino cafe, which both were delicious.
Parking in the old village is always a quest. And there are many stairs both between the houses and inside them.
Thank you so much for your wonderful 10/10 review and for choosing Casale Panayiotis for your stay in Kalopanayiotis. We’re delighted to hear that you enjoyed the charm of Loutraki House, the stunning views of the village and Marathasa Valley, the funicular ride, our welcoming team, the spa facilities, and your dining experiences in both Loutraki and Byzantino. We understand your comment about parking and accessibility. Being uniquely embedded in a traditional mountain village with historic houses scattered on the hillsides, some challenges such as parking and stairs are part of the authentic charm of the setting. Our team is always happy to assist and make these aspects as easy as possible for our guests. We truly appreciate your kind words and look forward to welcoming you back for another memorable mountain escape. Warm regards, Casale Panayiotis Team
Thank you so much for your wonderful 10/10 review and for choosing Casale Panayiotis for your stay in Kalopanayiotis. We’re delighted to hear that you enjoyed the charm of Loutraki House, the stunning views of the village and Marathasa … Show more
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 21 June 2025 · Stayed in March 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewI couldn't recommend this hotel any more highly; the surroundings are absolutely stunning, and the room was fabulous. I had the most comfortable sleep on the huge bed, and the balcony with its views was one of our favourite spots. The village itself is beautiful, with lots to explore within and in the surrounding area. We also dined at two of the hotel restaurants, and whilst they weren't the cheapest from our trip, they were worth every penny for the experience. The breakfast spread is also fantastic, including the wide selection of dried fruits and honey still in the comb!
Dear Jessica, Thank you so much for your heartfelt 10/10 review! We’re truly delighted that you had such a memorable stay with us. From the comfort of your room and the stunning views from your balcony to the beauty of the village and your dining experiences, it’s wonderful to know that so many aspects stood out to you. We’re especially pleased that you enjoyed our breakfast selection — the dried fruits and honeycomb are favourites among our guests, and we love showcasing authentic, local flavours. Thank you once again for your kind words and recommendation. We hope to welcome you back very soon for another unforgettable stay in the Troodos mountains. Warm regards, Casale Panayiotis Team
Dear Jessica, Thank you so much for your heartfelt 10/10 review! We’re truly delighted that you had such a memorable stay with us. From the comfort of your room and the stunning views from your balcony to the beauty of the village and y… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewSpa and meal
Room maintenance
Thank you for sharing your feedback following your stay with us at Casale Panayiotis. We’re delighted to know you enjoyed the unique surroundings of our mountain village, as well as your experience at the Spa and during your meal with us. We’ve also taken note of your comment regarding room maintenance and overall standards. Please rest assured that we are reviewing this internally and have ongoing refurbishment and quality checks in place to ensure we maintain the high level of service and comfort our guests expect. We value your input and hope to have the pleasure of welcoming you back soon, with an even more refined experience awaiting you. Warm regards, Casale Panayiotis team
Thank you for sharing your feedback following your stay with us at Casale Panayiotis. We’re delighted to know you enjoyed the unique surroundings of our mountain village, as well as your experience at the Spa and during your meal with us. … Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewThe Worst Hotel Experience of My Life I love the nature of Cyprus and was excited to finally visit the Troodos mountains. I chose this hotel for its great reviews and spa facilities, even though it was quite expensive. The plan was to stay for 4 days, enjoying mountain hikes and the spa. Unfortunately, the reality was a nightmare. The main issue was the AC. In the 30°C June heat, my room was equipped with an ancient AC unit that was almost useless. It barely cooled the air and, worse, would randomly switch on and off throughout the night, making loud, disruptive noises that made it impossible to get a good night's sleep. To make matters worse, my mornings were ruined by loud construction noise. On both days of my stay, workers began drilling in the adjacent buildings at 7-8 AM. When I complained about the air conditioner, I was told that all rooms have the same outdated units, so nothing could be done. The staff even acknowledged the noise problem after I showed them a video as proof, but no solution was offered. Fed up, I decided to check out after only 2 nights instead of the 4 I had booked and paid for. Surprisingly, the reception staff refused to refund me for the two unused nights. On top of that, they demanded I pay for my 2-night stay again on the spot, claiming they hadn't yet received the payment from Booking.com. In a gesture of goodwill, I paid them directly, trusting they would sort it out with Booking.com and cancel my original charge. Of course, it's been several days, and they have done nothing. The bottom line: I have now paid 1.5 times the original price for a stay I had to cut in half. The hotel is now ignoring my messages, and I'm left with no guarantee that Booking.com will refund me through their support. This hotel didn't just offer a bad experience; it ruined my vacation.
We sincerely apologize for the delay in responding to your review and thank you for taking the time to share your feedback with us. We are truly sorry to read about the issues you experienced during your stay, and we deeply regret that we did not meet your expectations on this occasion. We understand how disappointing it must have been to face difficulties with the air-conditioning, construction noise, and the confusion regarding your payment and refund, especially when you were hoping for a relaxing escape in the Troodos mountains. Please rest assured that your comments have been taken very seriously. Since your stay, we have reviewed these matters internally and with our partners to ensure such incidents are handled promptly and effectively in the future. We would still like to assist you in resolving the payment issue. If this remains unsettled, please do not hesitate to contact us directly, and we will personally follow up to ensure a proper resolution. Once again, we are truly sorry for your experience and for the delay in addressing it. We hope to have the opportunity to restore your confidence in Casale Panayiotis in the future. Kind regards, Casale Panayiotis Team
We sincerely apologize for the delay in responding to your review and thank you for taking the time to share your feedback with us. We are truly sorry to read about the issues you experienced during your stay, and we deeply regret that we d… Show more
Reviewed: 11 June 2025 · Stayed in April 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewLocation. Views. Comfortable beds.
Very small badly lit bathroom, with rusty radiators. Very stained/ripped chair cushions on both outdoor bar and balcony. Very rushed service at dinner. Very aggressive cats trying to steal food from table.
Thank you for taking the time to share your feedback following your stay with us at Casale Panayiotis. We’re pleased to hear that you enjoyed our unique location, stunning views, and comfortable beds. We sincerely apologize for the issues you encountered with the bathroom lighting and condition, as well as the stained chair cushions and the rushed dinner service. Please be assured that we have started a refurbishment program across all our rooms and public areas, which will address many of the concerns you highlighted. Regarding the presence of cats during meals, we understand this can be unpleasant. We have implemented a neutering and relocation program and are working with the village council to better manage the local cat population. While this is a challenge in a traditional mountain village setting, we are committed to improving the guest experience. We truly appreciate your comments and hope to welcome you again in the future, where you can experience the upgrades we are making to our facilities and services. Warm regards, Casale Panayiotis Team
Thank you for taking the time to share your feedback following your stay with us at Casale Panayiotis. We’re pleased to hear that you enjoyed our unique location, stunning views, and comfortable beds. We sincerely apologize for the issues … Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewWell equipped and panoramic view. Very good vibes around.
Everything is ok
Thank you so much for your wonderful 10/10 rating! We’re delighted your stay with us.. It’s always a pleasure to know our guests leave happy, and we look forward to welcoming you back for another relaxing stay in the mountains. Warm regards, Casale Panayiotis Team
Thank you so much for your wonderful 10/10 rating! We’re delighted your stay with us.. It’s always a pleasure to know our guests leave happy, and we look forward to welcoming you back for another relaxing stay in the mountains. Warm r… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewLocation is amazing, so peaceful place. Everything is very beautiful and clean. Room was extremely cosy.
Dear Olga, Thank you for your perfect score! We’re delighted to know you enjoyed everything during your stay and can’t wait to welcome you again to Casale Panayiotis. Kind regards, Casale Panayiotis Team
Reviewed: 21 May 2025 · Stayed in May 2025
Verified review