Our hotel stay was delightful, marked by impeccable service! The staff were courteous and efficient, ensuring a memorable experience. Lovely gardens- relaxing view.

Stayed in August 2025

Nothing to fault

The surroundings and outside pool and bay area

Stayed in August 2025

All perfect.

Amazing resort style hotel, beautiful large garden sea facing from a cliff...hotel management is exceptional...top notch...beating Dubai 5 star standard....just join and enjoy!!

Stayed in August 2025

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Everything!

Stayed in July 2025

The only remark, is the tents in one of the areas with sun beds. The tents have straw roof which do not block the sun very well. This particular area has beautiful scenery,but it needs a little bit more attention ( eg cut the grass more often, trim palm trees)

Τhe location, the staff, very clean hotel, breakfast, the service

Stayed in July 2025

The only thing that did not quite hit the mark was the day entertainment.They did delivered the program as expected, but for the majority of the team, their energy felt a little rehearsed rather than genuine.

The hotel was very clean, incredible food-plentiful, flavorful and beautifully presented! Staff members in all areas were welcoming and professional! Lovely gardens and amazing view! We will return back!

Stayed in July 2025

Price of drink,if not all inclusive ir is double what you pay in pernera or protaras.sun beds being reserved a bit annoying but still plenty of room.

Large gardens,breakfast,staff

Stayed in July 2025

Very clean, with staff paying great attention to detail. Located close to a beautiful beach.

Stayed in July 2025

I am a big coffee drinker and not finding a decent iced coffee (with fresh milk)was a turn off for me.The machine one was almost undrinkable

Gardens Beach Sun-beds looking at the beach Beautiful view

Stayed in July 2025

Nothing to add here :)

It sounds like a cliche but everything about this hotel was perfect: - Room: spaces, with comfortable bih beds and pillows. You even have the option to choose which type of pillow is most suitable for you. Bathroom nice and spacious with walk in shower. We had a room with the see view on the 1st floor, balcony was spacious enough for two people to sit down and relax with a nice view on the bay - Food: We had breakfast included in the price and we’ve payed for the dinner. Both of the meals are in a for of a buffet but with a such diverse options of fresh ingredients, fruits, meat, pastries, fresh orange juice, coffee and much more. In the complex you have 2 more place to eat: Beach bar & one alla carte restaurant based on prepared fish or meat menu for 2 people. In the beach bar during the lunch time there is a soft live music session that is very pleasant. - Resort surrounding: beautiful combination of grass ground with palm trees as natural shade accompanied with the sun beds that are included in the price. Pool area was so clean as well as the rest of the resort. They even have a small jacuzzi from which you have great view on the bay itself. - Cleanness: this is separate category for a reason. The room was cleaned 2 times a day! As well as all other rooms and areas in hotel (lobby, wellness & spa area with toiletaries) - Staff: All of them were very polite and making you feel very welcome. - Attention to details: this is something that in my case makes great difference. They refill your coffee and give you the cups to make coffee to go in the morning if you are up before breakfast. You can choose the pillow which suits you the most between few offered options. For the welcoming quest you’ll get a bottle of sparkling vine to enjoy the sunset. - Overall impression: even though there were a lot of people I didn’t feel it was too crowded. There were not inappropriate noise at any part the day.

Stayed in July 2025

Staff was firm about hotel policies, shown no flexibility, ie. You are told the moment you check in not to bring anyone else on the premises -not that we were planning to, we were looking for some pitta bread for dinner along with the buffet but it couldn't be accommodated and no alternatives provided, couldn't get different food and have it there if you didnt like what was for lunch there. Experience felt a bit impersonal overall. The hotel gets a lot of groups through travel agents and all-inclusives, so everyone else probably gets a second-class treatment. Cocktail receptions and activities are primarily organised for them, so others might be feeling a bit left out.

This is a beach front hotel, very well positioned only a few minutes walk from serena bay and a few minutes drive from Protara's main street. The hotel has many amenities, a restaurant and a pool bar. The hotel's yard is great with sunbeds extending on the grass having a nice view of the bay.

Stayed in July 2025

We liked the food, but sometimes it felt that there could me abit more salad options

The pool, the bars, the staff, the room, everything is nice! You're getting great value for you money. We loved that they allow inflatables in the pool. The market has a variety of them as well. Also, we were worried about food for our 8-months old, but we always found something suitable

Stayed in July 2025

Location was really ideal and very picturesque

Stayed in June 2025

Lack of poolside toilets and especially changing rooms. They are only available in the spa area, and the air conditioner is set to very low temperatures (I saw 17 degrees at some point). Going there especially after a swim when you're not dry is very cold. I think it would be very convenient to put at least one changing room outside in the pool area.

The location is great, and the territory very pleasant with beautiful gardens. The staff is helpful and welcoming. We were given an upgrade, which was really nice. The beach was beautiful and not too crowded.

Stayed in June 2025

You need transportation to visit other famous beaches/places

Wonderful breakfast Friendly staff Nice garden and beach to relax

Stayed in June 2025

We specifically bought "Superior Sea View" rooms and we were given "Pool View" rooms. When we complained, we didn't get any other explanation but that the hotel is fully booked. We were given a "Side sea view" room from the second day onward - even though the hotel clearly has a wing that directly overlooks the sea. We were disappointed by that and felt cheated - but we didn't want to let this ruin our vacation so we accepted. No compensation was offered by the hotel for the situation so I am guessing this is business as usual.

Beach, Hotel, Location, Parking were all great. Food was ok: buffet style, nothing too special but completely fine. The beach was right at the hotel private lounging area. Although not private to the hotel - it might as well have been because it was really good and connected to the hotel.

Stayed in May 2025

Lack of poolside toilets

Beautiful location, small and friendly

Stayed in June 2025

very well maintained hotel. Excellent live music in the evenings. Staff is remarkable.

Stayed in May 2025

Clean and spacious room. Great service. Great food.

Stayed in May 2025

There is a development next door but was never too noisy and certainly didn’t disturb us. Honestly nothing else. Lovely hotel.

The weather was awful… very very cold so the heated pool was a godsend. Honestly one of the warmest welcomes I have ever had and I’m usually pretty grumpy. 😁. Really really lovely staff, they even say goodbye to you when they are finishing their shift. Set in beautiful garden with a lovely little beach. Well done guys, thank you so much.

Stayed in April 2025

None

Great staff, breakfast, pool, beach, animators.

Stayed in May 2025

Not very central and large construction site next door with some noise. However, none of this came as a surprise as the hotel properly informed us about it.

Very well maintained and very friendly staff. Good food. Nice beach.

Stayed in April 2025

Good quallity on services, food and drinks. Uthaw was the best waiter, allways careful with good vibes. Is an hotel with a manager and staff prepared to give attention to all the details, to assure the best vacation for their clients. I was impressed, they upgrade the room free of charge without asking for, and offer us the champagne in the room to welcome us...was a nice surprise.

Stayed in April 2025

Nothing

Great and helpful staff, great food and excellent drinks

Stayed in April 2025