7.8

Reviews of Diver's Den

Leoforos Protara-Kavo Gkreko 390, 5296 Protaras, Cyprus

  • David

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Kamil

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Location. Large apartment.

    If you are used to cold tap water from home, it will not flow here in summer. That's why we didn't even try to drink it.

  • Βασιλησ

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    Location

    This was one of the worst stays we've had, and I would strongly advise others to avoid this property. The place was not clean at all—we found bugs in the beds, which caused allergic reactions to some of us. This was especially concerning as we were traveling with a baby, and the conditions were far from safe or suitable for a child. To make things worse, we found a cockroach in one of the bedrooms, which was completely unacceptable. The kitchen had a bad, lingering smell, making it unusable, and the shower cable only worked if you held it upright the entire time, which made showering a frustrating task. On top of that, the toilet light wasn’t working, and overall, the property felt neglected and poorly maintained. This was not the standard we expected and certainly not what was advertised. The lack of cleanliness, maintenance issues, and presence of pests made for a very uncomfortable and stressful stay. Definitely not recommended, especially for families or anyone with allergies.

    Property response:

    We’re truly sorry to hear that your experience did not meet your expectations, and we thank you for sharing your feedback. It is particularly disheartening to read your review, especially as we went out of our way to accommodate your specific needs, including preparing an extra cot and setting up a ground-floor sleeping area for your family member with limited mobility. Our team also carried out a full cleaning prior to your arrival, as we do before every check-in, to ensure the space is welcoming and safe. Had you mentioned any of these concerns during your stay, we would have responded immediately to address them—whether with an additional deep cleaning or anything else necessary. Unfortunately, we were not made aware of any issues at the time, which limits our ability to make things right during your visit. We take all feedback seriously, and while we cannot verify every claim made after checkout, we are investigating your comments thoroughly and will take corrective steps if needed. Cleanliness and guest comfort are extremely important to us, and we remain committed to improving wherever we can. We appreciate your time and wish you all the best in your future travels. Kind regards, Diver’s Den

    We’re truly sorry to hear that your experience did not meet your expectations, and we thank you for sharing your feedback. It is particularly disheartening to read your review, especially as we went out of our way to accommodate your speci… Show more

    Diver's Den
    16 June 2025
  • See the property
  • Charis

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
  • Gürtanyel

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review

    Location and cleaning

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