9.1

Reviews of Elysia Park

Sotiraki Markidi 22, 8036 Paphos City, Cyprus

  • Anna

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
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  • Mary

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Clean rooms, large kitchen, 2 bathrooms was a plus!

    Smell of dampness in the halls but nothing too strong.

  • Serge

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Pool area, rooms, good for family

    Gim and saune are only available between 9 till 17

    Property response:

    Dear Serge, Thank you for sharing your feedback and for rating our staff, cleanliness, comfort, facilities, and value for money so highly. We are pleased to hear that you enjoyed the pool area, rooms, and family-friendly atmosphere. We appreciate your comments regarding the spa hours. During winter, we have extended weekday hours to 09:00–20:00 and Sunday hours to 09:00–17:00, with times scheduled to suit guest preferences. We continually review and improve our facilities and may extend summer hours in the future as well. We hope to welcome you again soon for another enjoyable stay. Kind Regards, Elysia Park Team

    Dear Serge, Thank you for sharing your feedback and for rating our staff, cleanliness, comfort, facilities, and value for money so highly. We are pleased to hear that you enjoyed the pool area, rooms, and family-friendly atmosphere. We ap… Show more

    Elysia Park
    29 August 2025
  • Ben

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
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  • Patrycja

    Reviewed: 28 August 2025 · Stayed in June 2025

    Verified review
  • Anna

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    It was very clean, and the location was very good.

    The only thing i didn't like it was that there was no TV in the room.

    Property response:

    Dear Anna, Thank you for sharing your feedback and for your kind words about our cleanliness, location, and overall comfort. We’re delighted to hear that you enjoyed your stay. Regarding the TV, it is not currently available in the bedrooms, but we are considering installing one in the future as part of our planned improvements. Your feedback is very valuable in helping us enhance our guests’ experience. We hope to welcome you back soon for an even more enjoyable stay. Kind Regards, Elysia Park Team

    Dear Anna, Thank you for sharing your feedback and for your kind words about our cleanliness, location, and overall comfort. We’re delighted to hear that you enjoyed your stay. Regarding the TV, it is not currently available in the bedroo… Show more

    Elysia Park
    28 August 2025
  • Manal

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Shtilman

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Big apartment as everything in it. Buetiful pool. Quiet and comfortable

    If was super next it was wonderful

    Property response:

    Dear Shtilman, Thank you for your wonderful feedback and high rating. We are delighted to hear that you enjoyed your spacious apartment, our beautiful pool, and the quiet, comfortable environment. Please be advised that there is an on-site mini market, as well as several larger supermarkets in the surrounding area. The bigger supermarkets are approximately a 5-minute drive away, and most offer delivery services for your convenience. We appreciate your kind words and hope to have the pleasure of welcoming you back for another equally enjoyable stay in the future. Kind Regards, Elysia Park Team

    Dear Shtilman, Thank you for your wonderful feedback and high rating. We are delighted to hear that you enjoyed your spacious apartment, our beautiful pool, and the quiet, comfortable environment. Please be advised that there is an on-sit… Show more

    Elysia Park
    26 August 2025
  • Daniel

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Christina

    Reviewed: 25 August 2025 · Stayed in July 2025

    Verified review
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  • George

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Excellent central location with parking for each apartment

    The mattress was not comfortable. Needs to be replaced so as to ensure a comfortable staying.

    Property response:

    Dear George, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our central location and the convenience of dedicated parking for each apartment. We also appreciate your kind words regarding the cleanliness of the property. We regret to learn that the mattress did not meet your expectations and have shared your comments with our housekeeping and maintenance teams for review. Comfort is very important to us, and we will ensure this is addressed promptly. Regarding the room rate, please note that pricing is set per apartment and not based on the age or number of guests. For example, a stay for one adult and three children would be priced the same as for four adults, or even if occupied by just one or two adults. Thank you again for your valuable feedback. We hope to welcome you back in the future for an even more comfortable experience. Kind Regards, Elysia Park Team

    Dear George, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our central location and the convenience of dedicated parking for each apartment. We also apprec… Show more

    Elysia Park
    26 August 2025
  • Peter

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Receptionists were understanding of inconveniences in the hotel and helped to solve the problem with noisy stay on the first day.

    For the price per night it’s absolutely not worth it! It’s poorly maintained (rooms, area). Usually, I am not that picky, but I was frankly shocked to see such state of the hotel for 200€ per night!Misleading information while booking the hotel (not working large pool area for the long term, but you receive this information just after the booking). So, from the beginning it gave a sense of “let’s get the money, but we don’t care about the guests”. Very impolite attitude from the lifeguard and cleaning staff. Guests here are merely walking money. Rooms maybe years ago, at the beginning, were Deluxe, definitely not now. If this hotel was half a price it costs now, different story. But thanks to the girls at the reception, they made me feel at least a little bit better than overall atmosphere at the hotel.

    Property response:

    Dear Peter, Thank you for sharing your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations. We are pleased to read that our reception team assisted you promptly and helped to make your experience a little more comfortable, as guest service is always a top priority for us. At the same time, we sincerely regret that other aspects of your stay left you disappointed. Regarding the maintenance of the rooms and public areas, please be assured that we have an ongoing maintenance programme in place, and we are currently carrying out further improvements to ensure our facilities remain at a high standard. We also apologise for the inconvenience caused by the temporary closure of our large pool. Information regarding facility availability was provided on all booking channels, our official website, and we also sent an email to all guests. We are particularly concerned to hear your comments about the attitude of certain team members. This is not in line with our service standards, and your feedback has already been shared with the relevant departments to ensure additional training and corrective action are taken. While we understand your disappointment with the value for money on this occasion, we hope you might consider allowing us to welcome you again in the future, so you can experience the improvements we are continuously working on. Kind Regards, Elysia Park Team

    Dear Peter, Thank you for sharing your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations. We are pleased to read that our reception team assisted you promptly and helped to make your exper… Show more

    Elysia Park
    19 August 2025
  • Beth

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • 3.0 Poor
    Milana

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Room size

    The room was never cleaned, the towels were not changed, the furniture was broken, the pool was under repair, there were full trash bins under the windows.

    Property response:

    Dear Milana, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, and we appreciate the opportunity to address your comments in detail. Regarding the cleaning service, our housekeeping team schedules mid-stay cleaning and towel changes for stays of four nights or more. This information is provided on our official website, in the fine print on Booking.com, and our pre-arrival material. We apologise if this was not clear at the time of booking. Additional cleaning or fresh towels can always be arranged via Reception for a small fee. We regret that you encountered damaged furniture in your room. Our maintenance team inspects all apartments regularly, and we will review this matter promptly to ensure repairs or replacements are made where necessary. We also understand your disappointment about the pool being temporarily unavailable. The repair works were essential to maintain guest safety and enhance our facilities, and we endeavoured to minimise any disruption during this time. As for the waste bins, these are municipal containers located outside the property. While we do not control their placement, we have reported your concerns to the local municipality to help ensure timely collection. We truly appreciate your feedback as it helps us improve our services and guest experience. We hope you might consider giving us another opportunity to welcome you in the future under better circumstances. Kind Regards, Elysia Park Team

    Dear Milana, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, and we appreciate the opportunity to address your comments in detail. Regarding the cleaning serv… Show more

    Elysia Park
    11 August 2025
  • Lynn

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    The rooms were cool and comfortable and felt private even on a large block. Having two pools was great and the onsite bar/ diner was wonderful and alll staff were polite and helpful

    The hire car company used by the hotel were not v helpful or friendly.

    Property response:

    Dear Lynn, Thank you for sharing such lovely feedback about your stay with us. We are delighted to hear that you enjoyed Paphos and found our Resort to be the perfect base for exploring. It’s wonderful to know you appreciated the comfort and privacy of your room, the choice of two pools, and the friendly service from our team, as well as our on-site bar and diner. We are sorry to hear, however, that your experience with the external car hire company did not meet expectations. While this service is provided by a third-party partner, we will be sure to share your comments with them so they can address the matter directly. We truly value your feedback and hope to welcome you back for another enjoyable stay in the future. Kind Regards, Elysia Park Team

    Dear Lynn, Thank you for sharing such lovely feedback about your stay with us. We are delighted to hear that you enjoyed Paphos and found our Resort to be the perfect base for exploring. It’s wonderful to know you appreciated the comfort… Show more

    Elysia Park
    11 August 2025
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  • Vladimir

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Close to everything, good overall maintenace

    Unfortunately 2nd big pool area under construction,

    Property response:

    Dear Vladimir, Thank you for your kind feedback. We are delighted to hear that you enjoyed our central location, convenient access to entertainment, and the overall maintenance and comfort of our property. We are sorry that the temporary closure of our second large pool affected your stay. The works were necessary to ensure guest safety, and we appreciate your understanding during this time. We hope to welcome you again so you can enjoy the full range of our amenities. Kind Regards, Elysia Park Team

    Dear Vladimir, Thank you for your kind feedback. We are delighted to hear that you enjoyed our central location, convenient access to entertainment, and the overall maintenance and comfort of our property. We are sorry that the temporar… Show more

    Elysia Park
    11 August 2025
  • Lucia

    Reviewed: 8 August 2025 · Stayed in May 2025

    Verified review
  • Elena

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    If you stay in a deluxe suite it is exceptional and very spacious, huge swimming pool, friendly people

    It is a huge complex so the experience will very much depend on the room and location you are in

    Property response:

    Dear Elena, Thank you for your thoughtful review and for choosing to stay with us. We’re delighted to hear that you enjoyed your Deluxe Suite and appreciated the spaciousness and our large swimming pool. We also appreciate your kind words about our friendly team. Being a large complex, we recognize that experiences can differ depending on the room and location, and we always do our best to accommodate each guest’s needs to ensure a comfortable and enjoyable stay. We hope to welcome you back again soon for another great experience. Kind Regards, Elysia Park Team

    Dear Elena, Thank you for your thoughtful review and for choosing to stay with us. We’re delighted to hear that you enjoyed your Deluxe Suite and appreciated the spaciousness and our large swimming pool. We also appreciate your kind wor… Show more

    Elysia Park
    6 August 2025
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  • Liat

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Great place for families, the staff is very nice and willing to help. Near the mall and the harbur (20 min. walk). We had perfect apartment for 5 peaple and a perfect vacation.

    Cleaning services is every third day of your stay. Should have been every second day, in order to keep the apatrment clean.

    Property response:

    Dear Liat, Thank you for your wonderful review and perfect ratings for staff, location, facilities, comfort, and value for money. We’re delighted to hear that you enjoyed a perfect vacation in your apartment and appreciated our team’s friendly and helpful service. We’re glad our location near the mall and harbor suited your needs, and that the apartment was ideal for your family of five. Regarding the cleaning schedule, our standard service is every third day as part of our commitment to environmental consciousness and to help keep prices affordable. However, extra cleaning can be arranged upon request for a small additional fee to ensure your comfort during longer stays. We hope to welcome you and your family back again soon! Kind Regards, Elysia Park Team

    Dear Liat, Thank you for your wonderful review and perfect ratings for staff, location, facilities, comfort, and value for money. We’re delighted to hear that you enjoyed a perfect vacation in your apartment and appreciated our team’s frie… Show more

    Elysia Park
    6 August 2025
  • Richard

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    The property is clean and well laid out

    The gym and sauna facilities are not very well equipped and were not clean during our visit

    Property response:

    Dear Richard, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not fully meet your expectations, particularly regarding the limited availability of one of the outdoor pools and the condition of the gym and sauna facilities. Please know that the pool closure was due to urgent maintenance necessary for safety reasons, and we appreciate your understanding during this time. We regret that the gym and sauna did not meet our usual standards of cleanliness and equipment, and we are addressing these concerns with our maintenance and housekeeping teams to ensure improvements are made promptly. We’re glad to hear you found the property clean overall and comfortable, and we hope to have the opportunity to welcome you back in the future to provide a better experience. Kind Regards, Elysia Park Team

    Dear Richard, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not fully meet your expectations, particularly regarding the limited availability of one of the outdoor pools and the condition of… Show more

    Elysia Park
    6 August 2025
  • Eyal

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
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  • Toby

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    We loved the pool area, large pools, never crowded! Well kept grounds. Convenient with restaurant, convenient store and Pharmacy. Small gym but adequate and functional, with sauna and showers, including a spa to reserve a massage!

    Property response:

    Dear Toby, Thank you so much for your wonderful review and perfect ratings! We’re thrilled to hear that you and your family enjoyed your two-bedroom, two-bath apartment and found all the amenities convenient and comfortable. It’s great to know you loved the pool area and appreciated the spaciousness and upkeep of our grounds. We’re also glad the gym, sauna, and spa facilities met your needs and that you enjoyed the availability of the on-site restaurant, convenience store, and pharmacy. We hope to welcome you and your family back for another perfect stay soon! Kind Regards, Elysia Park Team

    Dear Toby, Thank you so much for your wonderful review and perfect ratings! We’re thrilled to hear that you and your family enjoyed your two-bedroom, two-bath apartment and found all the amenities convenient and comfortable. It’s great … Show more

    Elysia Park
    6 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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