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Reviews of Helios Bay Hotel and Suites 3 stars

Chloraka Ave, Chloraka, 8102 Paphos City, Cyprus

#21 of 63 hotels in Paphos City

Guests' Choice

Review score

Based on 550 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    9.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 18 August 2025

    8.0
    Peaceful, relaxing, great location for the beach. Very clean and friendly staff. Avoid the food.
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 9 nights

    The food. The breakfast was poor- awful coffee and the fruit juice was from a box dispenser. There was no water. There was almost no variation in food choice and it wasn't a wide choice. The pool bar / kiosk food was dreadful and overpriced. We ate there a few times hoping our choices would be better than the last but the pizza, the salad, the toastie and even the chips were bad. The coke was a small glass mixer bottle- no fizzy drinks on tap. Oh, and not a tea bag in sight so bring some if you are a tea drinker. I would book a room with outside space or balcony in future.

    Pool was clean and a good size for the number of guests. The room was cleaned thoroughly, daily. Staff were very pleasant. The property is very close to a lovely sandy/rocky beach with the most amazing sunsets. The breakfast yoghurt was delicious, truly. The self catering facilities were good for snacks and light meals- very new appliances and again, very clean. Beach towel from the hotel was one euro and you can change them daily- save on suitcase space!

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Lovely 2 week holiday
    • Leisure trip
    • Family with young children
    • Studio with Sea View
    • Stayed 14 nights
    • Submitted via mobile

    The one bedroom apartment isn't suitable for four people., 2 adults and 2 small children yes but not 2 x 15 year old boys as the bed in the living room is just an L shape couch. The pool is quite small but adequate. However, it was on the warm side and could definitely do with being a bit colder.

    Really helpful friendly staff. The location was good (quiet) The towels were changed every day, and bins emptied.. Rooms were clean and bright and had everything needed for a self-catering holiday. No problem getting a sunbed round the pool.. Gorgeous Sunsett and 2 minutes walk you arei on the beach.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    Superb
    • People with friends
    • Superior One-Bedroom Suite with Side Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Every thing was very good l would like to come again. Also the view is very nice from the hotel. Relaxing. Thank you Rana from Nazareth

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Good value for money hotel, rooms were good however there was no lift and we were at the upper floor so it was difficult
    • Leisure trip
    • Couple
    • Superior One-Bedroom Suite with Side Sea View
    • Stayed 5 nights
    • Submitted via mobile

    No lift

    Clean, rooms large and very comfortable, good breakfast, nearby beach was nice. Overall good value for money

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    Friendly staff, quiet hotel
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    The location is tricky. There is a bus stop nearby but it can take an hour to get into the new town and 1 hour 30 to get into the old town because of transfers. Taxis are expensive in the area and often times hard to book on apps, so if you need a taxi for something like an airport transfer make sure you ask the reception to book this for you. We were told that we couldn't bring water to the hotel bar that we had bought from the shop next door, but the hotel does have their own bar at reception where you can buy a pack of 6 waters for very cheap. There was no night entertainment at the hotel but there were facilities you could use such as a ping pong and pool table to keep you occupied.

    The staff were all really friendly and chatty. Any issue with my hotel was dealt with super promptly and resolved well. The food and drinks at the bar were lovely. The hotel pool was really nice and quiet, even when we went during the summer peak season! The hotel is right next to the local beach which also has a beach bar. This is great during the day, it can get noisy there at night and we could hear it from our room, but it was tolerable. On weekdays the beach bar closed at 10pm which was fine. We booked the sea view room which was great because we could walk straight out to the beach from our hotel room, we were also right below breakfast and the pool so it was easy to go to and from the room.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Side Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Super location, friendly employees

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    Good stay, close to the beaches.
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 13 nights
    • Submitted via mobile

    The girl( well dressed and wearing wool hat) at the reception that suppose to welcome us looked like she was forced to work there and repeated the information like was a plot letting us feeling a bit lost on where to go and what to do. All the rest of the staff( especially staff at the breakfast buffet) super friendly and welcoming!

    Really close to beach and really well organised over all.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    Excellent value for money . Amazing and clean . We come here every year year without fail.
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 5 nights
    • Submitted via mobile

    We can’t say one bad thing about this hotel

    The owner Nicos is amazing and does everything to accommodate your stay and help you in every way.

    Stayed in June 2025

  • Reviewed: 19 July 2025

    9.0
    Confortable, friendly and close to excellent bars and restaurants.
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Suite with Side Sea View
    • Stayed 3 nights

    Great location next to a beach with big waves. Pool was nice and the room was comfortable. Good bars and restaurants within walking distance but Hotel is not walking distance t o the centre of Paphos which was a plus for me.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 10 nights

    Breakfast could be more varied and coffee could be better.

    The staff was very helpful and gave nice suggestions about the activities.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    Overall very nice experience and considering returning if the negative issues are resolved.
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Suite with Side Sea View
    • Stayed 9 nights
    • Submitted via mobile

    Breakfast is relatively poor and mattresses very uncomfortable. Also, guests playing pink ponk at very late hours impacting our rest.

    Great location, well sized room,beautiful views and very clean. Staff overall very nice and helpful.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 10 nights

    Lovely friendly staff.

    Stayed in April 2025

  • Reviewed: 3 July 2025

    10
    Perfect for everyone.
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    None

    Location cleanliness and staff.

    Stayed in June 2025

  • Reviewed: 2 July 2025

    10
    It was an amazing holiday in a beautiful place
    • Leisure trip
    • Group
    • Standard Studio
    • Stayed 8 nights
    • Submitted via mobile

    -

    Everything

    Stayed in July 2025

  • Reviewed: 29 June 2025

    10
    A great holiday place
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    Coffee, tea. Breakfast, typical for 2*, not 3*. The hotel bar. May be not the best choice for people who do not enjoy the company of kids, even when they are taken care of. Cold white light. Cold and rough sea - beautiful, impossible to swim, though.

    A beautiful location, seaview, a quiet promenade just across the lawn. Wonderful sunsets. Close to the beach. Everyday professional cleaning, very clean. Very nice and helpful staff. There was a problem with electricity in the original room, so I got immediately a better one. Quiet, safe place. Bus stop right across the street. All you need is available at the reception desk🙂. A great holiday place. I will be back!

    Stayed in June 2025

  • Reviewed: 28 June 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior One-Bedroom Suite with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was great!

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    Perfect hotel in front of the beach
    • Leisure trip
    • People with friends
    • Standard Studio
    • Stayed 10 nights
    • Submitted via mobile

    The staff was super friendly and very helpful. Right at the beginning when we ask to change the room, they helped us to do that. The view is stunning and you can walk to the beach in a couple of minutes. The pool wasn’t too crowded, i definitely recommend staying there.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    8.0
    Overall OK but next time we choose another place to stay. Never felt welcome here by the hotel.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Side Sea View
    • Stayed 7 nights

    The matrasse was terrible soft. I've had back pain for several days. I have mentioned at first day at the reception but seems like they did no care. They told me they will change but never did. Also the hotel arranged pick up taxi cab was an old a dirty smelly workers minivan at least 35 years old. Back trip to the airport we reather take BOLT app. The cleaner stuff is really friendly but the reception and bar staff in the pool are very bored and not friendly.

    The Hotel was as expected. Not the best located hotel but anything is within reach. The Breakfast is good and filling for 7.5 euro good price. The rooms were nice and spacious and clean. The hotel pool is also nice and usable.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment with Sea View
    • Stayed 11 nights
    • Submitted via mobile

    Old sofa and uncomfortable pillows

    Location, friendly staff.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    10
    Amazing location on the coast with perfect views and so lovely staff , great hotel for a visit to Paphos
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Side Sea View
    • Stayed 8 nights
    • Submitted via mobile

    None

    Beautiful hotel with stunning grounds / rooms looking out to sea . Fantastic staff and great location to visit local restaurants and jump on a bus to any local attraction , great stay, cheers

    Stayed in June 2025

  • Reviewed: 12 June 2025

    10
    Great apartment with a stunning view
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Suite with Side Sea View
    • Stayed 6 nights
    • Submitted via mobile

    We stayed here with two small kids and had a wonderful time. The apartment was clean, well-equipped, and very comfortable. The staff were friendly and helpful. Breakfasts were fine. There’s a sandy beach right next to the hotel (water shoes are recommended). If you don’t want to drive, there’s a bus stop just across the street.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast

    Very nice staff, reception , cleaning, location, swimming pool,the hôtel -top

    Stayed in June 2025

  • Reviewed: 10 June 2025

    8.0
    Short stay, ideal location with good facilities
    • Leisure trip
    • Couple
    • Superior One-Bedroom Suite with Side Sea View
    • Stayed 4 nights

    Slight updates to bathroom

    Location, food , view, staff

    Stayed in June 2025

  • Reviewed: 7 June 2025

    10
    Very good location in Paphos
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 8 nights
    • Submitted via mobile

    We loved everything!

    We enjoyed very much pur stay.Everything was clean and Nice and close to the beach also.We loved the pool and breakfast menu (we recommend IT!).I discovered also a little library for the visitors, exquisite surprinse!!!😊

    Stayed in June 2025

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