Reviews of Mayfair Gardens 3 stars

I didnt like that I had my towels stolen or lost by the staff. Also they charged me 5 euro for drinks after the incident with the towels. Also late check in

Facilities. Very family oriented hotel.

The Bathroom Sink was stuck. Water was going outside. Its good to check it before other people check in. I called reception to come to unblock it but nobody came.

Fun for kids

Night enterainment a little poor

Pools

Beds

Great hotel, clean rooms and facilities. All the meals were great. Great atmosphere. Everyday they were different kind of events throughout the day. Kids had great time at the pool.

Nothing really

Family friendly, polite staff

The dining room was full of flies, room was not that clean

Only a short stay (1 night), was good enough for our short stay

Pools extremely busy, food was ok quite beige not much selection from the snack bar, poo on the slides, although once we alerted the lifeguard he did sort it.

Amazing hotel and wonderful staff that made the experience amazing

Nothing

Facilities,swimming pool and little yard outside of the room where baby can run. The breakfast was nice had alot of options of tasty food.location is perfect next to mall and city centre and not far from sea.

The room was kind of old and because it was ground floor it was smelling of humid, and room very dark. Also found dead cockroach in the room ( im cyprus thats not so awkward) the shampo/ shower gel impossible to use,as it was very low quality,like water, we had to by ours.

Nice hotel, fun waterslides for the children, very good location, friendly and helpful staff

Not much sadly

Location (outlook was a graffiti run down building). Long walk to reception. Room dirty, items hanging off wall or broken.

Our child enjoyed the stay / activities. The place has potential and the personnel was very friendly.

Facilities are run-down/splash park did not look very clean, majority of guests were rude / inconsiderate (screaming in the hallways and banging their room doors late at night). Overbooked, too crowded and overly loud.

Hotel is lovely but feel let down with communication

I booked all inclusive 3 nights at the hotel for our son’s wedding. I thought it was from the 4th June for 3 nights but it was from the 3rd of June but no one at reception informed me of this just got a phone call on the 6th to say I it’s 12.30 and I should have left my room. So we only stayed 2 nights it cost us 43 euros to have the room until 6pm because we went out for the day and couldn’t get back. I enquired how much it would be to stay another night even though I had already paid for 3 and the hotel wanted another 178 euros. I explained that all the wedding party was staying there around 60 guests but they just said there’s nothing they can do. So we were very disappointed.

Location was good and staff were all friendly.

Food was subpar, very much catered for the brits but should also offer authentic food. We all don’t come to Cyprus to just eat English fast food. Also the apartments are really noisy and can hear noise from the hallways. Mosquitos also a lot in rooms.

The hotel turned out to be a disappointment. It's large, but completely disorganized: some things didn’t work, and parts of the interior felt more like a countryside lodge. The staff wasn’t particularly friendly, especially at the front desk. Upon check-in, we were asked to pay the remaining balance, even though half had already been transferred in advance. We arrived late and were exhausted after a long trip, so we politely asked for a couple of hours to sort out the bank account transfers — but were refused, even after a call to the manager right in front of us. It was rude and completely inappropriate. To make things worse, the receptionist started telling us stories about other guests who allegedly hadn’t paid something. Thankfully, no names were mentioned, but the whole situation was odd and uncomfortable. Breakfasts were very basic and repetitive, with no effort to impress or delight. The restaurant staff never smiled — it seemed like they didn’t want to be there at all. The location was also strange: right behind an entertainment center, surrounded by empty lots and a cemetery. We definitely won’t be coming back.