Housekeeping

Stayed in August 2025

Perfect location, amazing service, very friendly and helpful staff.

Stayed in July 2025

Although the hotel was generally nicely decorated, the hotel bar was a bit cold and uninviting. It needs a bit of tlc. Also, the pool is a bit on the small side but there are plenty of sun loungers to go around

It was very clean, had a beautiful view, the food was good and the room was lovely. It was better than expected

Stayed in August 2025

Loud parties around daily!

Perfect location! With a perfect beach right in front of it! No need for a car day or night ! Nice breakfast too and comfortable beds!

Stayed in August 2025

The room and hotel was clean, hotel staff very helpful, we had a deluxe room with sea view , the view was wonderfu . The food was grate and varied .

Stayed in August 2025

Everything has been great! The food, the staff, the hotel room very clean, easy access to the beach and to nightlife!

Stayed in August 2025

Close to all amenities.

Stayed in August 2025

The swimming pool and the external area are very small

The location and the breakfast were very good

Stayed in July 2025

The hotel is clean and well-maintained, and the staff are extremely friendly. The food is delicious, and the entertainment programs are engaging. The pool itself is nice, but since there’s no policy preventing guests from swimming with loose hair, you often find hairs in the water, which is quite unpleasant. The only reason I’m not giving a perfect 10 is that the bed linen, while clean, is worn out and in need of replacement. Aside from that, the hotel offers a truly pleasant and comfortable atmosphere, perfect for a relaxing holiday.

Stayed in August 2025

It was hard for us to find sunbeds by the pool as a lot of hotel guests were putting their towels to reserve them, although they wouldn’t come to the pool for hours. To be fair, this is not up to the hotel to control but it would be nice to work on a policy on how and when someone can reserve numerous beds, although they will not use them.

Hotel areas and rooms were clean, staff were very polite at all times. Although the hotel was fully booked, it was not noisy. Breakfast was amazing.

Stayed in August 2025

The room we stayed in was very basic and the beds were just ok

Location was good and the breakfast was good

Stayed in July 2025

Nice and calm location. Everything we needed was nearby. The hotel was very clean and the staff were super helpful.

Stayed in August 2025

Plastic and small size pool glasses. Could be better quality of grasses and reusable

Clean comfy bed good location. Breakfast was delicious

Stayed in August 2025

Nelia Beach Hotel & Spa exceeded our expectations. The location is perfect, right next to the beach and close to the Ayia Napa center. The rooms were modern, clean, and had beautiful sea views. The spa services were a great bonus for relaxation. Staff were friendly and always ready to help. The food was tasty and varied. We had a very relaxing and enjoyable stay, would definitely return!

Stayed in July 2025

They didnt clean my room in the afternoon I was sleeping in the morning. Breakfast should be until 10.30am and pool should not close at 6 pm come on!

Room is nice and quite big. Amazing views. Spa massage is very good.

Stayed in July 2025

Very high quality hotel, clean with a fantastic view. Perfectly located, right by the beach and also a 5 minute walk from the city center. Food was great and the staff were always ready to help.

Stayed in July 2025

There wasn't anything to not like from our experience.

On arrival at Nelia Beach Hotel, my husband and I were warmly welcomed by staff and told that we had been upgraded to the Kaliva Suites, which are situated a short walk, adjacent to the hotel, right beside the beach. The suite was absolutely stunning, and in a perfect location for the Kaliva beach restaurant, bar and pool. We feel extremely grateful and had a very enjoyable and relaxing stay. It was only a short walk to the hotel for breakfast, where a fantastic variety of freshly prepared foods for all tastes were available. All staff are welcoming, friendly and extremely helpful. As our flight was leaving late at night, they made it very easy to arrange a late check-out suitable for our plans. The hotel is a very short walk into Ayia Napa, but sits away from the hustle and bustle, ensuring the best of both worlds for guests. We would like to return in the near future to either the main hotel or the Kaliva Suites. Highly recommend.

Stayed in July 2025

Nothing to do with the hotel itself but some guests at the pool ignoring the rule about drinks in the water, even though staff had to remind them several times. Maybe a reminder about the pool rules would help everyone enjoy their time a bit more.

This was our second visit, and it was just as good as the last. The staff at every part of the hotel—reception, pool bar, restaurant, spa, and cleaning—were genuinely friendly and always had a smile. It made a big difference and added to the overall good vibe.

Stayed in July 2025

Noting

Good

Stayed in July 2025

The swimming pool was a bit over crowded

Modern design, friendly staff, very clean, big choice at breakfast. Amazing value for money

Stayed in July 2025

Small and lovely. Best sunbeds!

Stayed in July 2025

The breakfast was amazing. The variety and quality of the food items were exceptional.

Stayed in July 2025

Best located Hotel around Ayia napa. Highly recommended!! Fall in love. See you next Year!

Stayed in July 2025

English sausages too small

Location amazing, good value for money, decent size pool

Stayed in July 2025