Reviews of Olivine Waves
Olivine Pearl Residences Mantaliou 115, 5295 Protaras, Cyprus
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Reviewed: 3 November 2024 · Stayed in November 2024
Verified reviewNice modern villa with everything you need to make it home from home, and a short walk into the town. We would happily stay there again.
As previous reviews have said. The pool needs to be re tiled as a lot came loose. This didn’t stop us using the pool though. Also take a tea towel to dry the dishes.
Dear Ben, Thank you for choosing La Mer Homes and for taking the time to share your positive feedback with us. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. At La Mer Homes, we strive to provide exceptional service and create memorable experiences for our guests. It is truly rewarding to know that we were able to meet your expectations and make your stay enjoyable. Besides some minor issues we are glad that your overall stay was pleasant. Your feedback is invaluable to us, as it motivates us to continue delivering excellent service. Thank you once again for your positive feedback. We look forward to welcoming you back in the future and providing you with another exceptional stay. Kind Regards, La Mer Homes Team – C
Dear Ben, Thank you for choosing La Mer Homes and for taking the time to share your positive feedback with us. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. At La Mer Homes, we s… Show more
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewA beautiful, modern villa with great facilities. The beds were comfy, pool area was perfect to relax, location just a 10 minute walk from the pier and the beach.
It was a shame that some basics weren't provided (bin bags, dishwasher tablets, salt and pepper - things you need a few of but don't want to buy a whole packet) and a welcome pack of bread, milk etc (we arrived at midnight and had to wait till morning).
Dear Jamie. Thank you for your positive comments and we are pleased that you had a good stay overall. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
Dear Jamie. Thank you for your positive comments and we are pleased that you had a good stay overall. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will defi… Show more
Reviewed: 17 July 2024 · Stayed in July 2024
Verified reviewNice house with everything in the kitchen
A lot of young people in the neighborhood. A lot of Party and noise.
Dear Anja. Thank you for your lovely review and for choosing Olivine Waves Villa. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in Olivine Waves Villa.
Reviewed: 4 July 2024 · Stayed in July 2024
Verified reviewIt’s was a lovely villa
Hi, had a great holiday. Villa was fabulous just a couple of small details that could be rectified , didn’t seem to have any tea towels we brought one and left it behind for use of others, in the showers upstairs if you stayed in it for more than two minutes would flood, and glass doors where really dirty , we bought some beach towels they’re all clean left in the wardrobe upstairs and some Lilo’s are in the barbecue cupboard. Hopefully somebody can get some use from them. didn’t spoil our holiday we had an amazing time hopefully come again sometime in the future many thanks.
We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed … Show more
Reviewed: 16 May 2024 · Stayed in May 2024
Verified reviewGood modern Villa is a good location, close to the beach and bars/restaurants. Management company were helpful
Bit close to other villas
Dear Kinchin, Thank you for choosing La Mer Homes and for taking the time to share your positive feedback with us. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. At La Mer Homes, we strive to provide exceptional service and create memorable experiences for our guests. It is truly rewarding to know that we were able to meet your expectations and make your stay enjoyable. Your feedback is invaluable to us, as it motivates us to continue delivering excellent service. We will make sure to share your kind words with our team, as they work hard to ensure our guests have a wonderful experience. Thank you once again for your positive feedback. We look forward to welcoming you back in the future and providing you with another exceptional stay. Best regards, Andri LA MER HOMES
Dear Kinchin, Thank you for choosing La Mer Homes and for taking the time to share your positive feedback with us. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. At La Mer Homes, … Show more
Reviewed: 3 September 2023 · Stayed in September 2023
Verified reviewLocation was great we actually stayed here a few doors down with Imagine Villas 18 months ago and had an amazing time.
Very disappointed with the villa and La Mer Homes, the image on the screen was not the villa we stayed in for starters, although we did know what to expect as we had started a few doors down 18 months ago. We had numerous issues with this Villa and found it to be dirty, not well maintained and unsafe. it was around 34-35 degrees on arrival and we found that one of the bedrooms air-condition was not working at all, we reported it on the Friday and it did not get fixed until the Monday, in that heat it led to some very uncomfortable nights. the ground floor toilet door was broken of the lower hinge and whist this was attempted to be fixed it meant it wouldn't not close properly and we was informed someone would come and finish the job, this never happened whilst we were there. walls were cracked and dirty, curtains we off th trail in one of the bedrooms and a number of towel rails were loose. The pool where do we start, the positive th water was warm, although the pool was filthy! we had a couple of children's floats and these were covered in grime, the tiles surrounding the pool were extremely dangerous when wet, we had three occasions where a 70 year relative fell and injured herself, and our child slipped over more than once which led to tears, thankfully that's all it was. this could have quite easily led to some serious head trauma and or broken bones. the issues we had was th steps had no grips on and were also coming out of the ground at the top, very unsafe to access and egress the pool. this was reported and again no action taken. Whilst this final point we accept is not a reflection on La Mer Homes it is still one to note, we had some very young noisy neighbours who were playing loud music and partying at 3-4-5 in the morning. we did report this and was informed they had spoken to the other management agents and we were advised to call the police.
Reviewed: 25 August 2023 · Stayed in August 2023
Verified reviewThe location was great, was plenty of space and the welcome hamper was a nice touch.
The property was a little run down with lots of little things that needed fixing. The pool was missing lots of tiles, which one of the gust hurt there foot on. I emailed about one of the air cons not working properly and some of the repair but but got no response from the property.
Reviewed: 5 August 2023 · Stayed in August 2023
Verified reviewReviewed: 23 July 2023 · Stayed in July 2023
Verified reviewReviewed: 8 July 2023 · Stayed in May 2023
Verified reviewReviewed: 17 June 2023 · Stayed in June 2023
Verified reviewReviewed: 8 May 2023 · Stayed in May 2023
Verified revieweverything
could of had a better BBQ
Dear David, We really appreciate your positive feedback about our Olivine Sea Pearl Villa #18. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our Cyprus again, don’t hesitate to call us. We'll be more than happy to have you as our guest again in the near future! Best Regards, Maria LA MER HOMES
Dear David, We really appreciate your positive feedback about our Olivine Sea Pearl Villa #18. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our Cyprus again, don’t hesitate to call us. We'… Show more
Reviewed: 7 May 2023 · Stayed in May 2023
Verified reviewfantastic property, everything you’d want for a villa, centrally located to the town centre just 5 minutes walk to the town or the beach.
what was there to dislike….. nothing
Dear John, Thank you for your lovely review and for choosing Olivine Sea Pearl Villa #1. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest. Best Regards, Maria LA MER HOMES
Reviewed: 20 April 2023 · Stayed in April 2023
Verified reviewIt was a nice villa, very spacious and good outdoor space. The kitchen was well equipped and it had a modern design. The downstairs space was open plan and well laid out with dining and seating area as well as having wifi. There was a huge amount of wardrobe storage in each room. It had a nice large pool and pool area with plenty of seating and loungers. The sun came around the covered seating area in the early morning then over the pool and lounging area for most of the day, with the pool itself becoming shaded late afternoon.
Within the bedrooms there was not any surfaces to use to get ready as it consisted of 2 bedside tables and a wall of wardrobes but no other chest of drawers or dressing table so we ended up balancing make up and hair stuff on top of our suitcase so we could use the full length mirror. The modern sink design in the bathrooms also meant there wasn't any space to put anything to use that mirror. Unfortunately even though we turned on the pool heater, the pool was still too cold to use but this was also partly due to the time of year that we visited.
Dear Christina, Thank you for your positive comments and we are pleased that you had a good stay overall. However, we do apologize for the inconveniences that you experienced during your stay and we will take your feedback into consideration. We hope to have the pleasure of welcoming you back in the future. Best Regards, Maria
Dear Christina, Thank you for your positive comments and we are pleased that you had a good stay overall. However, we do apologize for the inconveniences that you experienced during your stay and we will take your feedback into considerat… Show more
Reviewed: 6 April 2023 · Stayed in April 2023
Verified reviewReviewed: 9 November 2022 · Stayed in November 2022
Verified reviewReviewed: 27 October 2022 · Stayed in October 2022
Verified reviewnice villa very clean
pool not heated, was unable to use the pool as kids turned blue going in. This was really unfortunate as was one of the main reasons we booked here.
Reviewed: 15 September 2022 · Stayed in September 2022
Verified reviewThe privacy, of villa 18 had so many issues first few days and the staff at la mer Homes were helpful sorting out the problems.
Curtains hanging off the rail , dirty windows and dirt all down the banister , burnt iron and ironing board couldn't use first night , hairdryer wasn't attached to the wall and the pool was missing so many tiles which made it look awful for a property of that age and filter was missing in pool that then had sharp edges on it . Most things were sorted next day , filter took 4 days but the pool tiles can't be rectified till next year so not a patch on villa 1 which was 10/10
Dear Mark, Thank you for choosing LA Mer Homes and hope you enjoyed your holidays. We take customer satisfaction seriously and are glad to hear from you. I would like to apologize for the frustration you've been experiencing in this property although you made a big fuss even before you enter the property. Originally you booked Olivine 1 and then you wished to extend your stay. Due to the fact having upcoming guests this was not possible and we suggested you could move to Olivine 18 and you accepted it. Then you came back asking us to relocated the upcoming guests so you can remain at Olivine 1. And since this is not ethical we rejected your proposal. Now you came back with a lot of untrue issues you believe you faced in Olivine 18 and this is not fair. We appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services. We would be glad to have you back in one of our LA Mer Homes and experience our excellent services and hopefully we can change your opinion. Wish you all the best in the future. LA Mer Homes Team
Dear Mark, Thank you for choosing LA Mer Homes and hope you enjoyed your holidays. We take customer satisfaction seriously and are glad to hear from you. I would like to apologize for the frustration you've been experiencing in this … Show more
Reviewed: 8 September 2022 · Stayed in September 2022
Verified reviewAbsolutely as it was stated comfortable beds really comfortable sunbeds grounds were fabulous shower was powerful air conditioning was all good pool was clean fabulous stay would definitely come back 😁😁😁👍👍☀️☀️
Nothing
Dear Mr Mark, we are glad you enjoyed your stay in one of our LA Mer Homes. As you know our staff was always there to make your stay comfortable and glad you enjoyed it. Will be more than glad to have you back any time. On behalf of our LA Mer Homes team
Dear Mr Mark, we are glad you enjoyed your stay in one of our LA Mer Homes. As you know our staff was always there to make your stay comfortable and glad you enjoyed it. Will be more than glad to have you back any time. On behalf of our L… Show more