Reviews of Protaras Palm Villa 54
Protara-Cavo Greco, Palm Villa, 5296 Protaras, Cyprus

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Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewVery simple key collection Management team went over and above when we had a couple of issues - rectified next morning and Helped when we got a flat battery when leaving for the airport
Maybe a dustpan and brush be useful
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewPlenty of bedrooms and baths. Space living area. And kitchen and pool!
Pool side fake grass!! Lot loose grass ( a few of us trip overs!)
Reviewed: 24 October 2024 · Stayed in October 2024
Verified review“The villa is very large. On the ground floor, the kitchen is combined with a large room, making the space very spacious. There is a beautiful pool, and a special service came to monitor the water quality. There is a grill. The location is excellent. The nearest beach is about a 10-minute walk, and Fig Tree Bay is a 40-minute walk. The nearest bus stop is a 7-minute walk, from where you can reach the center of Protaras and Ayia Napa. As a welcome gift, we found a bottle of cold wine in the fridge. Also, a transfer from the airport was organized for us by the company (although only one way).
As for the downsides, which I think could be fixed: in the small bedroom on the second floor, one of the beds was broken and creaked a lot. There was only one drying rack, and it was broken. For 10 people, there should be two; they are not expensive. There were also not enough small items like laundry detergent, dishwasher capsules, and toilet paper. These things don’t cost much, but it would be nice not to have to worry about them. We were there in early October. At night, there was a constant sound every 10 seconds, probably to scare away insects, birds, or rodents. It was very unpleasant at first, but you get used to лit.
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewReviewed: 29 March 2024 · Stayed in March 2024
Verified reviewReviewed: 13 September 2023 · Stayed in September 2023
Verified reviewReviewed: 5 May 2023 · Stayed in May 2023
Verified reviewScammers don’t book
Dear Eleftheria, Thank you for taking the time to review our property. I am truly sorry that it did not meet your expectations even though during your stay you reported you were perfectly happy with the villa. Based on the review headline, I feel that the review score reflects more the charge of euro140 that you were charged for a chair that was damaged, probably during the BBQ party that you had at the villa. We strive to offer the best service possible and ensure that all our properties are delivered to our guests in immaculate condition, so they can enjoy their short break to the maximum. At the same time, we expect our guests to respect the property and the neighbours, and it is our responsibility towards the owners to recover any damages made by the guests even if accidental. We try to be as fair as possible both toward the guest as well as toward the owner.
Dear Eleftheria, Thank you for taking the time to review our property. I am truly sorry that it did not meet your expectations even though during your stay you reported you were perfectly happy with the villa. Based on the review headline… Show more
Reviewed: 16 April 2023 · Stayed in April 2023
Verified reviewReviewed: 13 March 2023 · Stayed in March 2023
Verified reviewBed mattress