Reviews of Papouis Protaras Hotel 3 stars
7 Mantaliou , 5296 Protaras, Cyprus

Loading
Guests also reviewed these properties:
London, United Kingdom
Hjo, Sweden
Kissimmee, United States
Poitiers, France
Atlanta, United States
Statesboro, United States
Farmington Hills, United States
Wrocław, Poland
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, very nice food, clean rooms
For a beach hotel hair dryers in the rooms is absolute must have :(
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe hotel is in a great location very near to Protaras and Pernera bars & restaurants. We received a personalised water bottle on arrival which was a lovely touch Staff were friendly and helpful and our room was cleaned daily plus towels changed. Pool area was busy but we always found beds. It was also easy to find parking in the hotel car park.
The food and drinks were not up to even a basic standard. Yes there were options but they were tasteless. We could not drink The coke/7up and each time a kids cocktail was made it tasted different We have been to many AI in the past and are not fussy eaters but this one was unfortunately the worst. It’s such a shame as the hotel and staff were fantastic!!
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt was clean
I found that some of the staff are not helpful it felt like they didn’t care not great costumer service food was shocking, not much choice mainly pork options adults were given baby cups to drink out of which was not appreciated. All fizzy drinks were flat.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewthe staff the pool was clean and location
the food it was not good at all.. only the breakfast its was good ..
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWaterpark wasnt ready as they said
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGood range of foods
Terrible post mix on the fizzy drinks and only one local beer
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation and breakfast!
Didn't have time to find something except from the busy elevators....
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNothing
Everyrhing. I wate my money
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery clean and friendly staff great location
Syrup for the AI drinks was a little to strong for us. Kids food options same every day
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewVery Bad Hotel
Very Bad Hotel
Dear Matthias, Thank you for your comments. I do not believe that you experienced our hotel at all since you arrived very late and you only stayed for one night. My understanding is that you are giving us a bad review because we contacted you at 12:15 in order to remind you that check out is at 12:00. However, when the hotel is fully booked, we must ensure rooms are ready on time for incoming guests. We always try to accommodate late check-out requests when possible, and we’re sorry we couldn’t do so in this instance. Thanks, Christos
Dear Matthias, Thank you for your comments. I do not believe that you experienced our hotel at all since you arrived very late and you only stayed for one night. My understanding is that you are giving us a bad review because we contac… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewSpotlessly clean, great variety of food (breakfast, lunch and dinner), extremely helpful and friendly staff.
Reviewed: 31 July 2025 · Stayed in May 2025
Verified review