Reviews of Louis St. Elias Resort & Waterpark 4 stars
44. St. Elias street, 5296 Protaras, Cyprus
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewStaff were excellent
Food quality Need some bathroom renovation
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood quality food, big rooms, polite staff.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe room is big and good for a family.
It’s very hard to walk around with small kids. The room was far from the pool and we couldn’t use a stroller because of the steps and the stones. The food is not good. It’s far from the center.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat place and atmosphere, the staff were very hospitable and helpful
I would like to have a better matress - felt sinking and old, and the food is plantifull which is great, but just a little over average.
Dear Berliner, Thank you very much for choosing Louis St Elias Resort for your accommodation. We are very glad to receive your compliments about our staff and the place. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Best Regards,The Elias Resort Team.
Dear Berliner, Thank you very much for choosing Louis St Elias Resort for your accommodation. We are very glad to receive your compliments about our staff and the place. Our team would like to express our gratitude for your positive commen… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewFacility had everything needed for a family with kids. Not recommended for couples without kid. It feels like a kindergarten with swimming pool and water park. All inclusive feature is the best. You do not need to pay for anything. Rooms are big and spacious.
Because there were thousands of kids in the facility, staff were having problem cleaning everywhere. Restaurant had sticky chair handles and floor was full of knifes and forks children dropped. Non stop kid screaming.
Dear Kemal_the_traveller, We are very happy you chose Louis St Elias Resort for your stay in Protaras. We are glad to know that you enjoyed your stay with us and that your room contributed to your positive experience. We would love to have the chance to welcome you back in Protaras for another stay. Best Regards,The St.Elias resort Team.
Dear Kemal_the_traveller, We are very happy you chose Louis St Elias Resort for your stay in Protaras. We are glad to know that you enjoyed your stay with us and that your room contributed to your positive experience. We would love to have… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent staff , any problem the staff have 24/7 patient. A bit of a problem with towels due to the massive amount of people. I'd bring extra if I had over 2+ children Absolutely beautiful resort , Almost NO COMPLAINTS
Dear Emma, Thank you for recommending Louis St Elias Resort after the experience you had with us! We are delighted to hear that you had a positive experience at Louis St Elias Resort and that you enjoyed the attentiveness of our staff. We would love to welcome you back in the nearest future. Best Regards,The St.Elias resort Team.
Dear Emma, Thank you for recommending Louis St Elias Resort after the experience you had with us! We are delighted to hear that you had a positive experience at Louis St Elias Resort and that you enjoyed the attentiveness of our staff. We… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in June 2025
Verified reviewReviewed: 13 August 2025 · Stayed in June 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEverything was really good but the most amazing part is the staff. The people working here deserve more than a 5 star rate . Thank you for all.
Dear Fotiniepa , Thank you so much for your kind words. We're absolutely thrilled to hear that you enjoyed your stay and that our team made such a positive impression. Your recognition means the world to us — our staff truly puts their heart into making every guest feel welcome and valued. We’ll be sure to share your compliments with the entire team. We hope to have the pleasure of welcoming you back again soon. Best regards, The St. Elias resort team.
Dear Fotiniepa , Thank you so much for your kind words. We're absolutely thrilled to hear that you enjoyed your stay and that our team made such a positive impression. Your recognition means the world to us — our staff truly puts their … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewStaff was great! They upgraded our room, late checkout with no extra charge, took care of all our requests with a big smile
Bathroom a little old
Dear Anonymous, Thank you very much for choosing Louis St Elias Resort for your accommodation. Our team is very happy that you enjoyed your stay at Louis St Elias Resort and that you enjoyed our staff. We hope to have the chance to welcome you back at Louis St Elias Resort in the nearest future. Best Regards,The St.Elias resort team.
Dear Anonymous, Thank you very much for choosing Louis St Elias Resort for your accommodation. Our team is very happy that you enjoyed your stay at Louis St Elias Resort and that you enjoyed our staff. We hope to have the chance to welcom… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewThe staff all nice and the water slides great
Nor our first year in the hotel, first time I felt it was out dated and in need of some renovations.
Dear Sivan, Thank you for taking the time to share your feedback. We're so pleased to hear that you enjoyed the water slides and found our staff to be friendly and welcoming — they’ll be delighted to hear your kind words! We also appreciate your honest comments about the condition of the hotel. We're sorry to hear that your recent visit didn’t quite match your previous experiences. We hope to welcome you back again soon and provide a more refreshed and enjoyable stay. Best regards, The St. Elias Resort team.
Dear Sivan, Thank you for taking the time to share your feedback. We're so pleased to hear that you enjoyed the water slides and found our staff to be friendly and welcoming — they’ll be delighted to hear your kind words! We also apprec… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewFood was excellent. The staff was very kind. The hotle very clean.
Very thin blankets in the room. Things that were forgotten in the pool couldn't be found a day after. The drain in the bath wasn't ideal.
Dear Anonymous, Thank you for your feedback. We're delighted to hear that you enjoyed the excellent food, experienced kind service from our staff, and appreciated the cleanliness of the hotel. We also appreciate your comments on areas where we can improve. We value your input and hope to welcome you back soon! Best Regards, The St. Elias resort Team.
Dear Anonymous, Thank you for your feedback. We're delighted to hear that you enjoyed the excellent food, experienced kind service from our staff, and appreciated the cleanliness of the hotel. We also appreciate your comments on areas w… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewGreat pools, fun guaranteed on the slides. Excellent meals (buffet), soooo much choice. Staff very friendly and helpful. Beautiful surroundings in general.
The 3rd bed (sofa bed) in the studios is not comfortable at all.
Dear Joris, Thank you so much for your kind words! We're delighted to hear you enjoyed our pools, slides, buffet meals, and the warm hospitality of our staff. It’s wonderful to know the surroundings added to your overall experience as well. We do, however, appreciate your honest feedback about the sofa bed. We're sorry it didn't meet your expectations, and we’ll certainly pass this along to our management team for review. Guest comfort is very important to us, and your input helps us improve. We hope to welcome you back again soon for another memorable stay! Best regards, The St. Elias Resort Team.
Dear Joris, Thank you so much for your kind words! We're delighted to hear you enjoyed our pools, slides, buffet meals, and the warm hospitality of our staff. It’s wonderful to know the surroundings added to your overall experience as w… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewService superb!! Foods were mainly ok. Facilities (rooms, pool area) needs renovation badly). Beds were relaxing.
Dear Pelkonen, Thank you for choosing to visit Louis St Elias Resort . However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better. Best regards,The Elias Resort Team.
Dear Pelkonen, Thank you for choosing to visit Louis St Elias Resort . However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewExceptional service! Since the hotel could not provide us twin beds that we have requested, we got an upgrade to a bigger 2 room apt free of charge! The people go the extra mile to make you enjoy the vacation. Food is on a five star level, 8 day stay, and we discovered new local delicacies daily until the very last day of our stay. There is a shuttle bus that takes you to the beach of your choice in Protaras. The driver is very friendly and is always there to assist in exploring the surroundings. The rest of the staff also earned our respect and gratitude. Will visit again 100%!
Nothing to write here.
Dear Milan, Thank you so much for your superb review! We're truly delighted to hear that you had such a positive experience at Louis St. Elias Resort. It’s great to know that the room made your stay even more comfortable, and we're so pleased that our team went the extra mile to ensure you had a memorable vacation. Your kind words about the food, shuttle service, and especially our staff mean the world to us — they’ll be thrilled to hear your praise. We’re honoured by your promise to visit again, and we can’t wait to welcome you back for another exceptional stay! Bets regard, The St. Elias resort Team.
Dear Milan, Thank you so much for your superb review! We're truly delighted to hear that you had such a positive experience at Louis St. Elias Resort. It’s great to know that the room made your stay even more comfortable, and we're … Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewEverything was very nice , location activities,pool , food ,drinks Staff was very polite and professional. Great hotel for families
The only thing that I did not like is the WIFI .... no WiFi in room working
Dear Marco, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed the location, activities, pool, food, drinks, and especially the service from our staff. It means a lot to us to know we're creating a welcoming environment for families. We do apologize for the inconvenience you experienced with the WiFi in your room. We understand how important connectivity is, and your feedback is valuable as we work to improve this aspect of our service. We hope to have the opportunity to welcome you back soon. Best regards, The St. Elias resort Team,
Dear Marco, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed the location, activities, pool, food, drinks, and especially the service from our staff. It mean… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, amazing food, comfortable beds! Just perfect. The resort was peaceful, and had activities for children, and chill out areas for adults.
Nothing. It was fabulous.
Dear Cheryse, Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a fabulous stay with us and that everything—from the food and comfortable beds to the atmosphere and activities—made your time here special. It means the world to our team to know you found everything just perfect. We hope to welcome you back again soon for another relaxing and memorable stay! Best regards, The St. Elias resort team.
Dear Cheryse, Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a fabulous stay with us and that everything—from the food and comfortable beds to the atmosphere and activities—made your time here sp… Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified review