Reviews of STAY Calypso Villa
Agias Eirinis, Meletis Ho, 8570 Peyia, Cyprus
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Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewVery nice villa inside, lots of outside space, quite private Yvonne was super helpful and responsive
Swimming pool has a leak so needs topping up daily, pool only cleaned twice in 17 days, no net to he able to clean yourself Main road close by, busy in the morning and afternoon, quiet midday and nights Bed in main bedroom collapsed a few times due to half the lats being missing No cleaning products in the villa such as mop, fluids, spare tea towel etc Outside wooden patio furniture rotten and pergola also rotten
Dear Teri, Thank you for your detailed feedback. We’re truly glad to hear that you appreciated the villa’s interior, the spacious outdoor area, and Yvonne’s responsiveness and support — she is indeed a valued part of our team. Regarding the pool, we understand how important this feature is during a stay. The leak was an unexpected maintenance issue that unfortunately appeared during your visit, and we have already scheduled professional repair to permanently resolve it. As for the cleaning frequency, usually, pool maintenance visits in the early morning. Maybe it was not noticeable a few times. We’re also truly sorry about the bed issue — this has since been fixed with a full inspection of all slats to prevent recurrence. We would like to kindly inform you that as advertised, this is a self-catering accommodation. Meaning that NO cooking basics, cleaning or any other products can be found in the property. We only provide starters like soap, shampoo and toilet paper. When those starters are finished, it is the responsibility of the guest to restock any items that are needed. We always strive to improve and we truly appreciate constructive input like yours - it helps us grow and provide a better experience for every guest. Thank you once again for staying with us. Kind regards, STAY Team
Dear Teri, Thank you for your detailed feedback. We’re truly glad to hear that you appreciated the villa’s interior, the spacious outdoor area, and Yvonne’s responsiveness and support — she is indeed a valued part of our team. Regarding t… Show more
Reviewed: 25 March 2024 · Stayed in March 2024
Verified reviewVery good location in well maintained area. Surrounded with banana and avocado plantations. Restaurants in waling distance. Around 1.5km to the sea with nice promenade and small beaches. In the seaside there is luxury hotel and resorts which means that the area is really beautiful and clean. Also white river beach and avakas gorge are within few km away. Villa is clean, spacious and with good amneties. Quiet area surrounded with 5 other villas which seems that are not rented out but people live there. Main road is next to the villa but no loud/busy traffic. Hosts responded quickly to messages but problems were not dealt with.
Biggest problem was that we ran out of gas two days before leaving and nobody came to replace the gas. It was sunday evening so I understand but the next day also nobody filled the gas which is not ok if you rent out the place. So we had to throw away the food that we had planned and eat 3 times outside which was additional cost that we didn't plan. The villa needs some maintenance and we pointed it out to the hosts also - outdoor balcony wooden roof is old and with rain some big wooden pieces fell to the ground. Beds are missing some supporting poles so if you sat on the wrong place you sat through the bed to the ground. Otherwise clean but pillows were dirty - seems it is kind of norm in rentals that they are not washed.
Dear Merten, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the location of the villa and found it spacious and well-equipped. We strive to provide a comfortable and enjoyable experience for all our guests. We apologize for the inconvenience you experienced with the gas supply during your stay. Your feedback regarding the maintenance issues has been noted, and we will address these promptly to ensure the villa remains in top condition for future guests. We hope to have the opportunity to welcome you back in the future. Kind regards, STAY Team
Dear Merten, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the location of the villa and found it spacious and well-equipped. We strive to provide a comfortable and enjoyable experience for… Show more
Reviewed: 4 December 2023 · Stayed in November 2023
Verified reviewNice house
Poor cleaning. Extremely time consuming booking process.
Dear Kristian, Thank you for clarifying your experience. We appreciate your understanding and want to assure you that our goal is to make the booking process quick and efficient, taking only 2-3 minutes. Our communication is solely focused on reservation details to provide a seamless experience without unnecessary inquiries. We're delighted to have you as our guest and look forward to welcoming you again. Best regards, STAY Short Lets Team
Dear Kristian, Thank you for clarifying your experience. We appreciate your understanding and want to assure you that our goal is to make the booking process quick and efficient, taking only 2-3 minutes. Our communication is solely focused… Show more
Reviewed: 17 October 2023 · Stayed in October 2023
Verified reviewspecious villa. very nice organized. loved the back yard with the pool.
the kitchen had ants everywhere every morning. the ACs were challenging to handle they all had timers on adjacent wall switches on top of the remote controls
Dear Yaron, Thank you for sharing your feedback about your stay at our villa. We're delighted to hear that you found the villa spacious and well-organized, and that you enjoyed the back yard with the pool. We apologize for the inconvenience you experienced with ants in the kitchen. But we would like to clarify that Cyprus is a warm and humid southern country, which means there are enough insects in the warm months. We want to ensure you that we do all necessary professional pest controls at the property but on some occasions they can come from outside. In order to minimise the chance to attract them, we ask our duests do not leave any food on the tables. Your feedback is invaluable to us, and it helps us make improvements. Thank you for choosing our villa for your visit to Paphos and we will be happy to welcome you again.. Kind regards, STAY Short Lets Team
Dear Yaron, Thank you for sharing your feedback about your stay at our villa. We're delighted to hear that you found the villa spacious and well-organized, and that you enjoyed the back yard with the pool. We apologize for the inconve… Show more