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Reviews of Sunrise Jade - Adults Only 5 stars

20, Dafnis street, 5296 Protaras, Cyprus

#49 of 586 hotels in Protaras

Guests' Choice

Review score

Based on 327 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 18 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Inland View Room
    • Stayed 3 nights
    • Submitted via mobile

    The location might not be very convenient for international tourists: the nearest beach is in 15 minutes of walking. But: a) the views are fantastic b) if you rent a car, this is completely solved So, recommendation for a hotel: - make agreement with car rental companies or arrange collective tours (one day, shuttle); m.b. this is already done Recommendation for visitors: - have a car - you will unlock yourself to a huge variety of places in the region

    - new rooms - clean - location - views

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Great 5 day break
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing all ok

    Good hotel , good staff and good entertainment

    Stayed in August 2025

  • Reviewed: 31 July 2025

    10
    The perfect Adults only resort!
    • Leisure trip
    • Couple
    • Deluxe Inland View Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything! Location, hotel, staff, drinks, buffet breakfast, cold towel time by the pool everyday, daily chocolates left in the room, the best beaches right at your doorstep and a very beautiful and easy walk into the main town of Protaras. The staff were so accommodating and kind, we truly had the best stay ever! These Aussies will be back!

    Stayed in July 2025

  • Reviewed: 30 July 2025

    10
    Great location, huge grounds, beautiful walks and such friendly staff
    • Leisure trip
    • Couple
    • Swim-Up Deluxe Sea View Room (Shared Pool)
    • Stayed 3 nights
    • Submitted via mobile

    All perfect

    Lovely clean modern hotel with great friendly staff

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Perfect location, amazing food, super polite staff
    • Leisure trip
    • Couple
    • Deluxe Inland View Room
    • Stayed 11 nights
    • Submitted via mobile

    Nothing!

    It was very clean , lovely staff, nice extras like frozen towels and chocs in the evening

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Inland View Room
    • Stayed 1 night
    • Submitted via mobile

    The room was modern and beautifully kept! The real highlight was how comfortable the bed was and how peaceful and quiet it was during the night.

    Stayed in June 2025

  • Reviewed: 9 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 2 nights

    This was the first time in my life I encountered a hotel policy requiring payment either in advance through their own link (not via Booking) or on-site strictly with a physical card. As someone who only uses a virtual card (and doesn’t have a physical one at all), I found myself in a very awkward situation right at the start of my vacation. What made it worse was that the staff offered no support — they simply said, “No, you can’t pay with a virtual card. No. Just no.” That’s not the kind of service I would expect from a five-star hotel.

    The pools and the view are amazing, and the sunbeds are very comfortable. The room was nice and cozy, with excellent sound insulation — I didn’t hear any noise from the street

    Stayed in July 2025

  • Reviewed: 9 July 2025

    8.0
    Pleasant stay to relax.
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 3 nights
    • Submitted via mobile

    Spa facilities such as jacuzzi, sauna not available. You would expect that from a 5 star resort. Basement parking was extremely tight too, and with only one way in and out.

    Serene as it was adults only. Food was top notch.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - other than our stay was too short!

    Everything, especially the excellent staff, and in particular the support given from the hotel reception, throughout our stay.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    8.0
    Great location , clean hotel and friendly staff
    • Leisure trip
    • Couple
    • Deluxe Inland View Room
    • Stayed 1 night
    • Submitted via mobile

    No beach directly in front so no beach Sunbeds. Only swimming pool

    Very good breakfast choice. Location of hotel outstanding

    Stayed in June 2025

  • Reviewed: 23 June 2025

    9.0
    Maybe the most friendly staff you could find in Cyprus hotel
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 3 nights

    The soundproof of the hotel is not very good, our room was in the third floor and we could hear very clear the residents in the upper floor room. Even there footsteps.

    Very organized hotel with very friendly and kind staff always willing to help.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    10
    The most exceptional stay we've had, cannot wait to return.
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 5 nights

    Had an exceptional stay, hard to fault but if I had to say anything is the menu served by the pool could be more robust.

    The location is very close to the Protaras strip, amazing check in staff, amazing facilities and the ability to pre-book your sun bed for the duration of your stay is very nice. Would definitely be back.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    8.0
    Nice quite and clean. Not 5 stars
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 3 nights
    • Submitted via mobile

    Ac weak and not working as you aspect Poor gym Spa is not spa You should ask to turned on the sauna and then you should wait until getting hot To quiet pool. The music is so low where ever you go. Feel a bit sad and too old

    Clean nice breakfast Nice pools Very nice stuff

    Stayed in June 2025

  • Reviewed: 27 May 2025

    9.0
    Very enjoyable stay and the staff were fantastic.
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 7 nights

    The food area for the breakfast service was a little small and quite congested whilst trying to get your choice's especially the omelette/egg station.

    Excellent location for a quiet relaxing holiday but close enough for a walk into the Main Street of Protaras

    Stayed in May 2025

  • Reviewed: 25 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 1 night

    The sunbed booking system is inefficient and unfair. When we arrived and also on the next day 99% of the sunbeds were not available on the system, although plenty of sunbeds were free and not being used the whole day. Which means in general that some guests get the sunbeds they want and others not. Even when guests check out, the sunbeds would remain reserved on the system. I complained about it but noboday solved this nor offered anything for compensation. Very stupid system and poor service in this regard!!

    everything except for the sunbed booking system

    Stayed in May 2025

  • Reviewed: 24 May 2025

    10
    Great place to stay !
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Great location and swimming pools are lovely - good size so don’t feel crowded . Sunbeds are booked for your stay so you don’t have to worry about getting up early to find a free bed !

    Stayed in May 2025

  • Reviewed: 21 May 2025

    10
    Exceptional
    • Couple
    • Deluxe Sea View Room
    • Stayed 1 night
    • Submitted via mobile

    It ended

    Everything was perfect

    Stayed in May 2025

  • Reviewed: 12 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 2 nights
    • Submitted via mobile

    Bad location, 15 minute walk to the strip, , limited parking

    Very good breakfast, nice staff

    Stayed in May 2025

  • Reviewed: 4 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 2 nights
    • Submitted via mobile

    Better soundproofing will be great for adult only hotel I also prefer better experience with online services. As example I would like to order food or wine online

    Good location, everything is work properly No issues inside Free mini bar is good idea

    Stayed in May 2025

  • Reviewed: 16 April 2025

    9.0
    Very nice hotel in a lovely location in Protoras.
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Spacious and nicely designed room. The hotel is on a lovely part of the coastal path in Protoras. We had a lovely 3 night stay here.

    Stayed in April 2025

  • Reviewed: 15 April 2025

    10
    Great place to charge your batteries
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 7 nights
    • Submitted via mobile

    Clean, great staff, great localization. Everything was perfect

    Stayed in April 2025

  • Reviewed: 12 April 2025

    10
    Really liked the location
    • Leisure trip
    • Family with young children
    • Deluxe Sea View Room
    • Stayed 1 night
    • Submitted via mobile

    Would not my credit card

    Fantastic

    Stayed in April 2025

  • Reviewed: 5 April 2025

    8.0
    Average
    • Leisure trip
    • Solo traveller
    • Deluxe Sea View Room
    • Stayed 5 nights
    • Submitted via mobile

    The pool area is superb and the walk around the bay is great. There were a couple of staff at reception (dark hair) that didn’t have a clue about customer service . They gave incorrect information and were not friendly at all. They were not new staff either. The sauna was never switched on and I found the wellness area very basic. It was a low season service but at a very high price. The rooms were lovely and the restaurant staff were super nice ! I don’t think I would come back . I’d probably go to the Pearl hotel instead

    Stayed in April 2025

  • Reviewed: 4 November 2024

    9.0
    Great hotel will use again
    • Leisure trip
    • Couple
    • Deluxe Sea View Room
    • Stayed 4 nights
    • Submitted via mobile

    Liked everything about hotel

    Excellent location and staff

    Stayed in October 2024

Showing 1 – 25

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