Reviews of Theo Sunset Bay Hotel 4 stars
Coral Bay Road, 8574 Paphos City, Cyprus
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewBeautiful view during sunset :) Some of the waitresses and waiters were really nice and made the stay overall quite pleasant.
The food was ok-ish but unfortunately nothing that Excited us. You didn’t leave the dining room hungry but also not really satisfied or happy. One of the waiters was chasing me away from the bar once he found out that I was an all inclusive guest.
Dear Mr Patrick , First of all thank you for choose our hotel for your holidays in lovely paphos. We would like to inform you, that we have noted the details of your rating and we will follow up for improvement. Hope you really enjoyed and we look forward to see you again soon !! Take care and have a safe flight back . On behalf of the Theo Sunset bay Hotel . Best regards, Guest Relations Manager Anastasia Papakosta
Dear Mr Patrick , First of all thank you for choose our hotel for your holidays in lovely paphos. We would like to inform you, that we have noted the details of your rating and we will follow up for improvement. Hope you really enjoyed and… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe view
The food was terible, the room wasn't properly clean and ants everywhere in the room
Dear Mrs Maria , Thank you for taking the time to review your recent stay with us . Your constructive comments have been noted, and we will certainly aim to improve in the areas we feel necessary.We hope you will choose us for another stay soon. On behalf of the management and staff of the Theo sunset bay hotel. Best regards, Guest Relations Manager Anastasia Papakosta
Dear Mrs Maria , Thank you for taking the time to review your recent stay with us . Your constructive comments have been noted, and we will certainly aim to improve in the areas we feel necessary.We hope you will choose us for another stay… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewVery nice view !! ! Beautiful sunsets !!!! There are 3 swimming pools you can use. They have live music every night. The staff does its best to help you.
We didnt like the room.Our balcony was facing a wall. We paid garden view not a wall view. Not garden view at all 😡 The beds are very hard
Dear Mrs Fani , Let us thank you for choosing Theo sunset bay Hotel for your recent stay in Paphos. We are extremely glad we were able to meet your expectations! We were truly pleased to hear that you enjoyed our hotel , with amazing view , 3 swimming pools , entertainments , and of course our fantastic staff . Your constructive comments have been noted, and we will certainly aim to improve in the areas we feel necessary . We hope to have the chance to welcome you back again in the nearest future. Our warmest wishes. On behalf of the management and staff of the Theo sunset bay hotel. Best regards, Guest Relations Manager Anastasia Papakosta
Dear Mrs Fani , Let us thank you for choosing Theo sunset bay Hotel for your recent stay in Paphos. We are extremely glad we were able to meet your expectations! We were truly pleased to hear that you enjoyed our hotel , with amazing vie… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewView, food, convenient
Wanted more activities for children, especially after dinner
Dear Mrs Ioanna , First of all thank you for choose our hotel for your holidays in lovely paphos. Hope you really enjoyed and we look forward to see you again soon !! Take care and have a safe flight back . On behalf of the Theo Sunset bay Hotel . Best regards, Guest Relations Manager Anastasia Papakosta
Dear Mrs Ioanna , First of all thank you for choose our hotel for your holidays in lovely paphos. Hope you really enjoyed and we look forward to see you again soon !! Take care and have a safe flight back . On behalf of the Theo Sunset… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe AC. and the beds
Dear Mrs Cristina , First of all thank you for choose our hotel for your holidays in lovely paphos. Hope you really enjoyed and we look forward to see you again soon !! Take care and have a safe flight back . On behalf of the Theo Sunset bay Hotel . Best regards, Guest Relations Manager Anastasia Papakosta
Dear Mrs Cristina , First of all thank you for choose our hotel for your holidays in lovely paphos. Hope you really enjoyed and we look forward to see you again soon !! Take care and have a safe flight back . On behalf of the Theo Suns… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewRich breakfast and dinner, variety of food!
The ventilation system in the restaurant could be better.
Dear Mr Nikolas , Thank you very much for your nice comments. It gives us great pleasure in knowing that you have thoroughly enjoyed your recent stay and all your compliments have been gratefully received. Please rest assured that these comments will be shared with all our staff. We all here at the Theos very much, look forward to welcoming you back soon On behalf of the management and staff of the Theo sunset bay hotel. Best regards, Guest Relations Manager Anastasia Papakosta
Dear Mr Nikolas , Thank you very much for your nice comments. It gives us great pleasure in knowing that you have thoroughly enjoyed your recent stay and all your compliments have been gratefully received. Please rest assured that these co… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe room, the pool, the sunset, the food and the cocktails
We liked everything
Dear Mr Achileas , Let us thank you for choosing Theo sunset bay Hotel for your recent stay in Paphos. We are extremely glad we were able to meet your expectations! We were truly pleased to hear that you enjoyed our hotel room , the pool , amazing view with sunset , food and cocktails . We hope to have the chance to welcome you back again in the nearest future. Our warmest wishes. On behalf of the management and staff of the Theo sunset bay hotel. Best regards, Guest Relations Manager Anastasia Papakosta
Dear Mr Achileas , Let us thank you for choosing Theo sunset bay Hotel for your recent stay in Paphos. We are extremely glad we were able to meet your expectations! We were truly pleased to hear that you enjoyed our hotel room , the pool … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewDisappointing stay. The bed sheets and towels had stains, the room was full of insects (cockroaches and ants), the furniture and walls were worn out, and the bathroom flooded every time we took a shower. Cleaning was very poor – they only emptied the bins and made the bed. The buffet had very few options, often ran out of food, and most dishes were far too salty. The staff at the restaurant were rude. On top of that, the pools smelled strongly of chlorine and were never cleaned during the five days we stayed – there were leaves from the trees floating inside the water the entire time. Definitely not recommended.
Dear Mr /s Guest , Thank you for taking the time to share your feedback about your recent stay with us. We are truly sorry that you did not mention your concerns during your visit, as we would have been more than happy to assist you right away. Your constructive comments have been carefully noted, and we will certainly work on improving in the areas you have highlighted. We genuinely value your input, as it helps us enhance the experience for all our guests. We sincerely hope to have the pleasure of welcoming you back to Theo Sunset Bay Hotel in the near future. Best regards, On behalf of the Management and Staff Anastasia Papakosta Guest Relations Manager
Dear Mr /s Guest , Thank you for taking the time to share your feedback about your recent stay with us. We are truly sorry that you did not mention your concerns during your visit, as we would have been more than happy to assist you ri… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location,view and happy staff willing to hepl
The rooms are old and need renovation
Dear Mr Nikolas , Thank you very much for your kind comments. It gives us great pleasure to know that you thoroughly enjoyed your recent stay with us. Your compliments have been gratefully received, and we are truly proud to hear your positive feedback about our friendly and professional staff and location with amazing view .We are also pleased to inform you that we are planning a full renovation of the hotel by the end of this year to enhance your future experience with us. Thank you once again for your valuable feedback. We look forward to welcoming you back soon. Best regards, Anastasia Papakosta Guest Relations Manager
Dear Mr Nikolas , Thank you very much for your kind comments. It gives us great pleasure to know that you thoroughly enjoyed your recent stay with us. Your compliments have been gratefully received, and we are truly proud to hear your posi… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in June 2025
Verified reviewThe view is the top thing about the place, also the pool and the breakfeast AMAZING. Dont miss the pancakes
The fact that not all rooms have a view…
Dear Mr Timofte , We are very happy you chose Theo sunset bay Hotel for your stay in Paphos. We are delighted to hear that you enjoyed our hotel breakfast selection and you enjoyed the swimming pools and that you were happy with our hotel. We hope to have the chance to welcome you back again in the nearest future. Our warmest wishes. On behalf of the management and staff of the Theo sunset bay hotel. Best regards, Guest Relations Manager Anastasia Papakosta
Dear Mr Timofte , We are very happy you chose Theo sunset bay Hotel for your stay in Paphos. We are delighted to hear that you enjoyed our hotel breakfast selection and you enjoyed the swimming pools and that you were happy with our hotel… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe check in was quick. The rooms were very clean, I liked that they were in a different building so it was really quiet and you couldn’t hear any noise. The food was amazing, so much variety. I recommend going all inclusive because for the price you get so much it’s unbelievable. Not to mention the staff that was incredibly nice. It was an amazing stay. Definitely recommend visiting.
Zero complaints.
Dear Mrs Spela , Thank you very much for your nice comments. It gives us great pleasure in knowing that you have thoroughly enjoyed your recent stay and all your compliments have been gratefully received. Please rest assured that these comments will be shared with all our staff. We all here at the Theos very much, look forward to welcoming you back soon On behalf of the management and staff of the Theo sunset bay hotel. Best regards, Guest Relations Manager Anastasia Papakosta
Dear Mrs Spela , Thank you very much for your nice comments. It gives us great pleasure in knowing that you have thoroughly enjoyed your recent stay and all your compliments have been gratefully received. Please rest assured that these com… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewI would like to thank the manager Mr Nicos Papasavvas of Theo Sunset Bay for taking our complaint seriously and ensuring that our remaining stay was comfortable. We were given a new, spacious, and cozy room in the new building, as well as a complimentary voucher for lunch or dinner. It was nice to see that the hotel did not ignore the situation but took real action to improve our experience.
At first, the room did not meet the 4-star standard due to some issues, but the manager accepted the issue we were facing and quickly solved the problem and moved us to a better room!
Dear Mrs. Tatiana, First of all, thank you for choosing our hotel for your holidays in lovely Paphos. We are happy to hear that our manager has already spoken with you and that the issue has been resolved. We sincerely apologize for any inconvenience you may have experienced. We truly hope you enjoyed the rest of your stay and we look forward to welcoming you again soon! Take care and have a safe flight back. On behalf of Theo Sunset Bay Hotel Best regards, Anastasia Papakosta Guest Relations Manager
Dear Mrs. Tatiana, First of all, thank you for choosing our hotel for your holidays in lovely Paphos. We are happy to hear that our manager has already spoken with you and that the issue has been resolved. We sincerely apologize for any i… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGood parking
Never again to this hotel. Our room had a very bad smell, and despite knowing we had a baby with us, they gave us a room far away, requiring us to go up five sets of stairs. The fridge didn’t work, and the room was very dirty. In my opinion, charging €160 per night while failing to provide even the bare minimum is unacceptable. Even worse, the bed sheets were left outside in the garden and later brought into the rooms, as you can see in the attached photo. We tried contacting reception several times, but no one ever answered. Every time we went to the reception desk, it was full and no one followed up. No one asked us if our stay was okay or gave us the chance to address our concerns, so I am writing here instead. My final comment is that the problem is not necessarily the staff on the ground, but rather the management. The hotel suffers from poor management and a lack of sufficient, well-trained staff, something entirely the responsibility of the hotel leadership. Small budget, big profits — but at the expense of guests’ experience.
Dear Mr. Michael, First of all, I am truly sorry that you did not find some of our staff or myself to share your concerns during your stay, so that we could have resolved them immediately. We sincerely hope you will give us another chance to welcome you again and to show you that this was just an unfortunate incident. Best regards, Anastasia Papakosta Guest Relations Manager
Dear Mr. Michael, First of all, I am truly sorry that you did not find some of our staff or myself to share your concerns during your stay, so that we could have resolved them immediately. We sincerely hope you will give us another chance… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified review