Σχόλια του Venus Beach Hotel 5 αστέρων

Dear Reviewer alexandros panagi, Thank you for your feedback. We sincerely apologize for the incident you experienced upon check-in. This is certainly not the level of service we strive to provide, and we regret any inconvenience or discomfort caused. We take such matters very seriously and will review this situation internally with our team to ensure additional training and preventive measures are reinforced so this does not happen again. Your comments are valuable to us, and we hope you will give us the opportunity to restore your confidence in the future. Warm regards, The Management

Dear Reviewer alexandros panagi, Thank you for your feedback. We sincerely apologize for the incident you experienced upon check-in. This is certainly not the level of service we strive to provide, and we regret any inconvenience or discomf… Εμφάνιση περισσότερων

Dear Reviewer Chry. Thank you so much for your kind words! We’re thrilled to hear that your stay exceeded your expectations and that everything was perfect. We look forward to welcoming you back soon! On behalf of the team of staff and the management. Best Regards, Milena Jakabova, Guest Relations Manager

Dear Reviewer Chry. Thank you so much for your kind words! We’re thrilled to hear that your stay exceeded your expectations and that everything was perfect. We look forward to welcoming you back soon! On behalf of the team of staff and t… Εμφάνιση περισσότερων

Dear Reviewer Anonymous.. Thank you so much for your wonderful words! We are truly delighted to know that you enjoyed the service and friendliness of our team, and that your experience with us was so positive that you would even consider such a beautiful gesture. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon for another memorable stay. On behalf of the team of staff and the management. Best Regards, Milena Jakabova, Guest Relations Manager

Dear Reviewer Anonymous.. Thank you so much for your wonderful words! We are truly delighted to know that you enjoyed the service and friendliness of our team, and that your experience with us was so positive that you would even consider su… Εμφάνιση περισσότερων

Dear Reviewer Lia Christou. Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the location and found our staff to be kind and welcoming. We regret to read that some aspects of your experience, such as the breakfast variety, value for money, and waiting time during lunch, did not meet your expectations. Please be assured that your comments have been shared with the relevant departments so that we can work on improvements. We hope to have the opportunity to welcome you again in the future. On behalf of the team of staff and the management. Best Regards, Milena Jakabova, Guest Relations Manager

Dear Reviewer Lia Christou. Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the location and found our staff to be kind and welcoming. We regret to read that some aspects of your experience, such as the br… Εμφάνιση περισσότερων

Dear Reviewer Marina. Thank you for taking the time to share your feedback. We are truly sorry to read about the issues you encountered during your stay, including delays at check-in, the condition of your rooms, and your breakfast experience. This is certainly not the standard we strive to provide. Please be assured that your comments regarding cleanliness, room maintenance, and staff availability have been shared with the relevant departments so that immediate improvements can be made. We hope to have the opportunity to welcome you again in the future. On behalf of the team of staff and the management. Best Regards, Milena Jakabova, Guest Relations Manager

Dear Reviewer Marina. Thank you for taking the time to share your feedback. We are truly sorry to read about the issues you encountered during your stay, including delays at check-in, the condition of your rooms, and your breakfast experien… Εμφάνιση περισσότερων

Dear Reviewer theano stavrou. Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with us and that everything met your expectations. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon for another great stay. On behalf of the team of staff and the management. Best Regards, Milena Jakabova, Guest Relations Manager

Dear Reviewer theano stavrou. Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with us and that everything met your expectations. Your kind words mean a lot to our team, and we l… Εμφάνιση περισσότερων

Dear Reviewer Stelios. Thank you for sharing your feedback with us. We are very sorry to hear that you experienced issues with cleanliness during your stay, as this is not the standard we strive to provide. Please be assured that we take such matters very seriously, and your comments have been passed to our housekeeping team for immediate review and action. We hope to have the opportunity to welcome you again in the future. On behalf of the team of staff and the management. Best Regards, Milena Jakabova, Guest Relations Manager

Dear Reviewer Stelios. Thank you for sharing your feedback with us. We are very sorry to hear that you experienced issues with cleanliness during your stay, as this is not the standard we strive to provide. Please be assured that we take s… Εμφάνιση περισσότερων

Dear Reviewer Anonymous. Thank you for sharing your experience with us. We are truly sorry that your stay did not meet your expectations. Cleanliness, food quality, and staff behavior are matters we take very seriously, and we have already informed the relevant teams so that the necessary improvements can be made. We hope you will give us the opportunity to welcome you again and offer you a more positive experience. On behalf of the team of staff and the management. Best Regards, Milena Jakabova, Guest Relations Manager

Dear Reviewer Anonymous. Thank you for sharing your experience with us. We are truly sorry that your stay did not meet your expectations. Cleanliness, food quality, and staff behavior are matters we take very seriously, and we have already … Εμφάνιση περισσότερων

Dear Reviewer Μιχάλης. Thank you for taking the time to share your feedback. We are glad to hear that you found your room clean and spacious. We sincerely apologize for the inconveniences you experienced during breakfast and with parking. Your comments have been shared with our team so we can improve the service and guest experience. We appreciate your feedback and hope to have the opportunity to welcome you again in the future. On behalf of the team of staff and the management. Best Regards, Milena Jakabova, Guest Relations Manager

Dear Reviewer Μιχάλης. Thank you for taking the time to share your feedback. We are glad to hear that you found your room clean and spacious. We sincerely apologize for the inconveniences you experienced during breakfast and with parking. … Εμφάνιση περισσότερων

Dear Reviewer Maro. Thank you for taking the time to share your detailed feedback. We are very pleased to hear that you enjoyed our location, the tavern, and the warm service provided by Ms. Maria and Nikolas, and we will gladly pass along your kind words to them. At the same time, we are truly sorry to read that other aspects of your stay did not meet your expectations. Your comments regarding food quality, dining options, service attentiveness, and evening entertainment have been carefully noted and will be shared with the relevant teams for review and improvement. We hope to have the opportunity to welcome you again in the future. On behalf of the team of staff and the management. Best Regards, Milena Jakabova, Guest Relations Manager

Dear Reviewer Maro. Thank you for taking the time to share your detailed feedback. We are very pleased to hear that you enjoyed our location, the tavern, and the warm service provided by Ms. Maria and Nikolas, and we will gladly pass along … Εμφάνιση περισσότερων

Dear Reviewer Antonis. Thank you for sharing your feedback. We are glad you enjoyed our location and children’s swimming pool. We are sorry to hear about your concerns regarding cleanliness and parking. Please note that we provide two parking areas, in front of the hotel and underground. During busy periods, these can become full, but there is also a municipal parking area next to the hotel which always has extra spaces. We hope to have the opportunity to welcome you again in the future. On behalf of the team of staff and the management. Best Regards, Milena Jakabova, Guest Relations Manager

Dear Reviewer Antonis. Thank you for sharing your feedback. We are glad you enjoyed our location and children’s swimming pool. We are sorry to hear about your concerns regarding cleanliness and parking. Please note that we provide two par… Εμφάνιση περισσότερων