Reviews of Villa Carmen
Kennedy Avenue, Kapparis, 5290 Protaras, Cyprus
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Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewProperty is exactly like the photos. The host was helpful. Rooms and bathrooms were cleaned properly
The swimming pool wasn’t clean and ready when we arrived. After talking to the host, a guy came to clean the pool and put the necessary chemicals. Also the swimming pool floor is old and detached from the ground which this means it has to be replaced. In the swimming pool area there is no shade to sit. The umbrella is old and doesn’t cover. Even though the rooms were cleaned properly, the outside areas were not cleaned. Also the curtains inside are dirty.
Hi Georgia, we would like to thank you for your stay and for taking the time to share your experience. We truly value your feedback and it is nice to hear that our colleagues were helpful. However, we would like to clarify that the issues you mentioned are not reflective of our usual standards. As some issues may occasionally arise upon arrival - whether due to technical or human error - we have housekeeping and maintenance teams available on call. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Villas2let Team
Hi Georgia, we would like to thank you for your stay and for taking the time to share your experience. We truly value your feedback and it is nice to hear that our colleagues were helpful. However, we would like to clarify that the issues y… Show more
Reviewed: 20 October 2023 · Stayed in September 2023
Verified reviewThings we really liked: It is very light and airy, tastefully decorated and was exceptionally clean. Well equipped for the most part with things you would need for cooking in, though we didn’t do this. The pool is lovely and it was nice to have sun beds and garden furniture Close to nice beaches
A few things: The lights are difficult to figure out/work There’s no gates or anything between the side of the house and the back garden and pool so anyone can just walk down the side of the property at any time We had a few issues which took a while to resolve such as the pool steps were damaged Upon closer inspection what seems to be a very high finish isn’t quite what it seems, there were stains on blinds the garden furniture was absolutely ruined, the pool floor lining was coming up Need more hangers not just trouser hangers as couldn’t hang dresses up There were no duvets only sheets and only 1 blanket for the entire 3 bed villa The location wasn’t a problem for us as we had a car
Hi Louise, thank you for your stay and taking your time to post your review. All comments and suggestions are appritiated as we work on upgrades. Because some issues may appear on arrival or upon check-in, due to technical or human error, we have housekeeping and maintenance teams available on call. They can also bring some items as per guest's request. Our contact details are provided in the villa and also guest receives them before arrival. It was our pleasure to have you as our guests and it will be great to see you again soon. Villas2let Team
Hi Louise, thank you for your stay and taking your time to post your review. All comments and suggestions are appritiated as we work on upgrades. Because some issues may appear on arrival or upon check-in, due to technical or human error, w… Show more
Reviewed: 21 August 2023 · Stayed in August 2023
Verified review