Reviews of Alisa Hotel 4 stars
Mariánskolázeňská 1, Karlovy Vary, 36001, Czech Republic
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewWe had a perfect stay at Alisa Hotel. The place is unique, just in front of the river right in the city center, the interiors are beautifull, you can feel the scent of former glory... The room was very clean and comfortable. And everything for a very reasonable price.
The breakfast could offer more variety of choice. Finding a parking place in the neighbourhood is a challenge.
Dear guests, we are very pleased that you felt so satisfied with us. Breakfasts are variable, we always try to offer something extra. We are sorry that it was not exactly according to your wishes. Parking in Karlovy Vary is sometimes problematic, as in most frequently visited places. And the places near the hotel are often sold out. In the future, the parking capacities in the spa center will be expanded. Thanks again! Hotel Alisa, reception team
Dear guests, we are very pleased that you felt so satisfied with us. Breakfasts are variable, we always try to offer something extra. We are sorry that it was not exactly according to your wishes. Parking in Karlovy Vary is sometimes proble… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewNicely arranged hotel space. Friendly and professional personnel. Decent breakfast. Good location. In general a good value for money.
The bed mattresses already used with the characteristic indentation in the middle. Small dining area, with only 6 tables, can be a problem by larger number of guests coming to breakfast in the same time.
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewEverything! I travel a lot and rarely does a property exceed my expectations but this hotel certainly did. It is a classic, nice big rooms are tastefully adorned and it is situated directly across from the Grand Pupp ( for a fraction of the price). The staff were some of the friendliest I’ve met - big shout out to the manager Tomas who genuinely went out of his way to ensure I had a great stay. A very nice included breakfast to boot! Personally, can’t recommend it highly enough.
Nothing- after a raft of hotels, this one will be memorable.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewNice, quiet location
No parking space
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewHotel Alisa is located in the heart of Karlovy Vary. The wonderful historical interior will stay in your memory for a long time. It is also worth to mention about the wonderful staff, everyone was very helpful and had impressive knowledge about the area and the attractions available nearby. Breakfasts offered in the hotel were very tasty and diverse.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in May 2025
Verified reviewNothing
We arrived and found the room completely unsuitable — the mattress was sunken and painful to lie on, there was a strong unpleasant smell, and the towels were dirty. For a person with spinal problems and asthma, this environment was unacceptable. We immediately informed the reception and asked to change the room, but they refused to help. The guest is a second-degree disabled person with medical documentation, yet the hotel ignored all of this. We expected more understanding and decency from a hotel of this level — at the very least, to return part of the money out of respect for a disabled guest. Instead, they did absolutely nothing and treated us with complete indifference. Extremely disappointing and disrespectful.
Review written by a person who never stayed in the hotel - no show. Unfortunately, this platform allows this kind of situations. We will consider further steps. Hotel management
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in February 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewLocation was great, pretty commom areas, comfortable bed and soft bedding.
Our room had very dangerous shower stall door that you could either open only a bit or they would fall out. A picture from a set in the room was obviously missing, there were scuff marks on the wall in the room.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in April 2025
Verified reviewHighly recommended! Mold in the bathroom around the shower, no cleaning or replenishment of toilet paper during the 3-day stay. Holes in the sheets. View from the window to an unkempt yard with garbage. Overall, the hotel has a very neglected impression and does not correspond to the advertised 4 stars.
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewVery accessible, the staff is amazing, very accommodating especially the guy at the kitchen serving the breakfast, he is friendly and nice to chat with. Will definitely stay again when we have a chance
Thank you so much for your nice review and your stay in our hotel. It was our pleasure to care about you during your vacation and we hope, we will welcome you again in the future. Wish you all the best! Tomas Vizdal Manager
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewGreat location, good breakfast, helpful staff.
Dear Anna, We are very happy that you chose the Alisa hotel in Karlovy Vary for the end of 2024. We appreciate that you liked it here and were satisfied. It was an honor to host you. We wish you good health in 2025 to the whole family! See you sometime ... :-) ? Greetings from all staff of Alisa hotel in Karlovy Vary !!
Dear Anna, We are very happy that you chose the Alisa hotel in Karlovy Vary for the end of 2024. We appreciate that you liked it here and were satisfied. It was an honor to host you. We wish you good health in 2025 to the whole family! See… Show more
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewThank you very much! Many greetings and a Happy New Year :-)
Reviewed: 9 November 2024 · Stayed in October 2024
Verified reviewThe central locations. The sumptuous breakfast
No kettle and fridgevin in the room
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewGood location Elevator Big room, kitchen, dining room kind reception
cold inside in Nov. limited parking place, need to find other parking place. too basic breakfirst
Reviewed: 2 November 2024 · Stayed in November 2024
Verified reviewI had such a lovely stay here, the man on the front desk is so sweet and makes you feel at home. Everything was clean and comfy, and super close to everything you want to see in the town.
Reviewed: 2 November 2024 · Stayed in October 2024
Verified review