It was all good

Comfortable, with a great lobby and in a great location

Stayed in September 2025

The hotel and room were great and the staff were fantastic 👏 👌 They made our anniversary celebration more special ❤️ thank you. Love the bathroom. The lounge live music were also nice.

Stayed in August 2025

At check-in our tv remote was missing. The air conditioning did not make the room comfortable. We had to open the skylights& request a fan. The hairdryer did not work either. The room was dark & windowless on our 5th floor, so daytime the light was ok, but at night the room was dark. I like to sleep with a top sheet & we just had a duvet; I prefer to have wash cloths also.

The front desk staff was wonderful! The few glitches like the missing remote, the hairdryer, & the fan request, were attended to immediately and cheerfully. We would definitely come back. Cleanliness and a top-notch staff are the most important qualifications.

Stayed in September 2025

This is an actual hotel, not a department store in Görlitz with additional set design. You can stay here, truly, and you should.

Stayed in September 2025

These weren't biggies, but a few minor suggestions: * Having a pianist performing in the morning, during breakfast, is a little much, as the hall is so grand and echoey. Maybe something quieter in the mornig? * The TV only had the news in English, which is very depressing! Any chance you could include a film or entertainment channel too? Otherwise all perfect!

I stayed here with my Mum on a trip from London, and we had a wonderful stay. *Location* This hotel is in a perfect location, in the centre of the beautiful old town of Brno. Grand squares, bars, al fresco restaurants and quaint little cafes all within throwing distance. The hotel backs onto both the Cathedral of St. Peter and St. Paul (absolutely stunning), and the historic Denis Gardens, which we discovered a public opera performance on Saturday night, overlooking the lights of the city. The Vegetable Market and town hall are just up a few cobbled streets. Anyone who says the location is disappointing must have been walking around with their eyes closed – we found it utterly magical. *Staff* The staff were incredible. Very warm, welcoming, and nothing was too much bother. They made us feel really welcome and at home there. The reception team were really helpful and lovely, and the waiters were really chatty and friendly. Room cleaned beautifully every day. *Room* Our room overlooked Denis Gardens, and we had huge windows (double glazed, so very quiet). The beds were so soft, it was like sleeping on air, and the shower was really powerful. The room had everything we needed (mini bar, safe, dressing gowns and slippers, ironing board, steamer). *Breakfast* Breakfast was lovely, the breakfast room is a really nice, cosy environment (contrasted with the grandeur of the hotel), and served freshly baked pastries (I loved the custard and apple ones), hot breakfasts (like sausages, egg etc to suit the brits!), cold meats and cheeses, pancakes and waffles. Huge range, but the breakfast room was really calm and relaxed.

Stayed in August 2025

Inroom amenities dispensers are not functional

Location Professional and polite staff Valet parking Cleanliness Breakfast, coffee, welcome drink Late night sauna

Stayed in August 2025

The hotel lobby was fantastic and the building’s architecture was stunning. Valet parking and the morning car delivery worked perfectly. The rooms were nice and comfortable. Breakfast was rich and tasty, with salmon included, and we also appreciated the welcome drink upon arrival.

Stayed in July 2025

Breakfast - my expectations were higher a bit , it was good but not leading like f e Hilton does

Service is very professional , young staff, well pepared to be profesional and kind to the guests . Well , from my perspective this is 5 stars , I was even suprised that price was really good as well .

Stayed in August 2025

The shower head support was loosened (easy to tighten with a screwdriver), the soap dispenser support was loosened or broke (when you pressed to get soap it’s went down with the support—> Annoying). You cant notice this if you don’t use the soap. We stayed in room 405. Thank you!

Great Location, perfect staff, comfy bed and room. Extraordinarily beautiful hotel! Will visit again ☺️ beautiful view!

Stayed in August 2025

Professional service

Stayed in August 2025

Sauna broken

Stayed in August 2025

Parking a bit expensive

The building with the fantastic courtyard façade is wonderful. Very good breakfast.

Stayed in August 2025

I did not like the breakfast. The hot items were not even very hot. It's not enjoyable eating cold sausages, cold bacon and cold fried eggs, crepes and baked beans. These items should be quite hot to be enjoyable.

I like the Nespresso machine in the room and the size of the room. As well as the technology and switches in the room and the fact that they also had a fridge and glass bottled water as opposed to plastic.

Stayed in August 2025

Breakfast food areas is very small for a hotel of this size, even at 8 am on a Sunday morning it was very busy and you just end up bumping into people . Some of the black tables were very wobbly to eat off

Super location, great spacious rooms, friendly staff and great breakfast selection of food!

Stayed in August 2025

All perfekt

Staff

Stayed in August 2025

Restaurant

Great location, clean rooms, helpful staff

Stayed in August 2025

Some traffic noise

Really friendly, helpful staff. Fabulous building. We had a suite with balcony, which felt very luxurious.

Stayed in August 2025

Our stay at the Grand Palace Brno was nothing short of extraordinary. The location could not be more perfect – right in the heart of the old town, within walking distance of everything worth seeing. From the moment we arrived, the service was truly world-class. We were welcomed with a complimentary drink, a delicious cookie, and sweets personally delivered to our room – such a warm and thoughtful touch. The room itself was very comfortable, with a wonderful bed that made it easy to rest after a day of exploring. The only I missed was a rug to soften the m feel of the room, but that’s a very small detail in an otherwise perfect stay. The hotel’s restaurant was another highlight. The staff were incredibly attentive, making us feel truly cared for, and the food was outstanding – full of flavor and beautifully presented. The garage service was excellent and made our stay even more convenient. Overall, the Grand Palace Brno is a fantastic hotel that I wholeheartedly recommend. My husband and I will definitely return to Brno – and without a doubt, we’ll be staying here again.

Stayed in August 2025

I would have appreciated more vegan options at the otherwise delicious and versatile breakfast buffet.

Genuinely friendly and helpful staff, wonderful building , great services. We stayed only one night, but we felt valued even as short-stay guests. We were able to check in early, got immediately information about what to see in Brno, as it was our first time. It proved to be really useful. A small problem occured during our stay, which could not be fixed (the solution was outside of the staff's reach), but they did their best to make up for it.

Stayed in August 2025

A fantastic hotel in all aspects.

Stayed in August 2025

Rezeption very friendly.

Stayed in August 2025

Great location. Very nice room. Very clean hotel,

Stayed in August 2025

Excellent staff

Stayed in August 2025

The brekfast was amazing, fresh and well prepared.

Stayed in August 2025