Hodnocení – NH Collection Prague Carlo IV 5 hvězdiček

Dear Barbora, Thank you for your lovely comment about our staff! It's heartening to read about your positive experience with our receptionist, Jiří. We pride ourselves on our attentive and friendly staff, and it seems Jiří has indeed lived up to that standard. Your kind words will surely be passed along to him. We hope to have the pleasure of welcoming you back to NH Collection Prague Carlo IV soon. Best regards, Maria Shemet Guest Relations

Dear Barbora, Thank you for your lovely comment about our staff! It's heartening to read about your positive experience with our receptionist, Jiří. We pride ourselves on our attentive and friendly staff, and it seems Jiří has indeed live… Zobrazit více

Dear Jan, Thank you for your review of your recent stay with us. It's a delight to hear that you experienced perfection during your stay with us. Your enjoyment of our SPA and room upgrade truly encapsulates the memorable experiences we aim to provide. Your satisfaction is our utmost priority, and we are thrilled that we exceeded your expectations. It’s our pleasure to have had the opportunity to serve you and we hope to welcome you back soon for another impeccable stay. Warmest regards, Yosif Mitkov Guest Relations

Dear Jan, Thank you for your review of your recent stay with us. It's a delight to hear that you experienced perfection during your stay with us. Your enjoyment of our SPA and room upgrade truly encapsulates the memorable experiences we ai… Zobrazit více

Dear Valued Guest, Thank you for your lovely comment! Your words truly capture the essence of our hotel's dedication to providing a luxurious experience. It's so pleasing to know that our staff was helpful and our wellness facilities met your expectations. We're also delighted that you enjoyed our breakfast offerings, which we strive to make as diverse and satisfying as possible. We aim to create a beautiful and comfortable space for all our guests, and your positive feedback is a testament to our efforts. Looking forward to welcoming you back to NH Collection Prague Carlo IV for an even more luxurious stay soon! Kind Regards, Maria Shemet Guest Relations

Dear Valued Guest, Thank you for your lovely comment! Your words truly capture the essence of our hotel's dedication to providing a luxurious experience. It's so pleasing to know that our staff was helpful and our wellness facilities met … Zobrazit více

Dear Jaroslav, Thank you for your feedback! It's delightful that your recent stay at NH Collection Prague Carlo IV met your expectations. Your satisfaction is our utmost priority. We always strive to create an enjoyable experience for our guests. Thank you for choosing our hotel. We look forward to welcoming you back soon! Warmest Regards, Maria Shemet Guest Relations

Dear Jaroslav, Thank you for your feedback! It's delightful that your recent stay at NH Collection Prague Carlo IV met your expectations. Your satisfaction is our utmost priority. We always strive to create an enjoyable experience for … Zobrazit více

Dear Veronika, Thank you for the review of your recent stay with us at NH Collection Prague Carlo IV. Your kind words are truly appreciated, and it's heartening to hear that you enjoyed your stay at our hotel. We are glad to hear that our well-equipped rooms, wellness facilities, and culinary offerings made your visit especially memorable. We're thrilled to hear that our staff were able to assist you and make your stay more comfortable. As we are a part of international hotel brand and we emphasize on diversity, we have employees from all over the world. Our desire is to be able to approach all of our guests in their native language and provide the best customer service. Please note that all of our employees speak basic level of the local tongue, we always have a staff member on duty that are fully fluent and are able to take a great care of our Czech and Slovakian guests, as everyone is equally important for us. We are looking forward to having you whenever your path brings you back to Prague and we are positive we will be able to impress you with our enhanced knowledge of the beautiful Czech language, as everyone is constantly improving. Warmest regards, Yosif Mitkov Guest Relations

Dear Veronika, Thank you for the review of your recent stay with us at NH Collection Prague Carlo IV. Your kind words are truly appreciated, and it's heartening to hear that you enjoyed your stay at our hotel. We are glad to hear that our … Zobrazit více

Dear Štefan, Thank you for your feedback! It's heartening to learn that you admired our hotel's aesthetics, found the food excellent, and our rooms comfortable. It's true, we pride ourselves on providing good food and a comfortable stay. Your observations regarding room cleanliness and staff attentiveness have been noted. We aim to ensure a flawless stay for our guests and it's regrettable if we missed the mark in some aspects during your visit. We're aware that the smallest details count in providing a truly remarkable experience, and as a 5-star establishment, we strive to give our guests the attention and warmth they deserve. Thank you for your valuable feedback. It helps us recognize the areas where we can improve. Kind Regards, Maria Shemet Guest Relations

Dear Štefan, Thank you for your feedback! It's heartening to learn that you admired our hotel's aesthetics, found the food excellent, and our rooms comfortable. It's true, we pride ourselves on providing good food and a comfortable stay. … Zobrazit více

Dear Lenka, Thank you for sharing your feedback. We are glad you enjoyed our delicious breakfast and that you appreciated the live music, that you were happy with the room and took advantage of our spa facilities. We apologise for the lack of TV signal, although we are happy to know it did not detract from your overall experience, our team will take a look promptly to resolve this issue. We thank you for choosing NH Collection Prague Carlo IV for your trip and we hope to see you again next time you are in the city, our staff will do our best to make it another memorable experience with exceptional service. Kind regards, Eulalia Camos Guest Relations Intern

Dear Lenka, Thank you for sharing your feedback. We are glad you enjoyed our delicious breakfast and that you appreciated the live music, that you were happy with the room and took advantage of our spa facilities. We apologise for the lack… Zobrazit více

Dear Jolana, Děkujeme za Váš komentář a za pobyt v našem hotelu. Chtěli bychom se omluvit za zpoždění obsluhy, které jste zažili v naší baru. Budeme rádi, když Vás přivítáme znovu v NH Collection Prague Carlo IV! Warmest Regards, Maria Shemet Guest Relations

Dear Jolana, Děkujeme za Váš komentář a za pobyt v našem hotelu. Chtěli bychom se omluvit za zpoždění obsluhy, které jste zažili v naší baru. Budeme rádi, když Vás přivítáme znovu v NH Collection Prague Carlo IV! Warmest Regards, Mari… Zobrazit více