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Reviews of Clarion Congress Hotel Ústí nad Labem 4 stars

Špitálské náměstí 3517, Ústí nad Labem, 400 01, Czech Republic

#3 of 6 hotels in Ústí nad Labem

Guests' Choice

Review score

Based on 92 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 14 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very quiet clean rooms. Handy for both rail stations about a 10 minute walk

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    Good
    • Family with young children
    • Double Room or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking to high, and Infront of the hotel the price are free

    Good stuff

    Stayed in June 2025

  • Reviewed: 27 May 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Thank you to the receptionist he was very helpful and kind!! Forgot his name unfortunately but he was lovely

    Stayed in May 2025

  • Reviewed: 17 March 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room or Twin Room
    • Stayed 3 nights

    The halls smell badly of cleaning chemicals

    Breakfast Service

    Stayed in March 2025

  • Reviewed: 22 December 2024

    9.0
    Superb
    • Couple
    • Double Room or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We came before the midnight and had to wait about 20 minutes for reception to receive our registration though Booking.

    Comfortable beds, breakfast was served to the room, which was the first time for us to eat breakfast in the hotel in the room. Also, free parking underground.

    Stayed in December 2024

  • Reviewed: 15 December 2024

    7.0
    An OK stay in an OK Hotel
    • Business trip
    • Couple
    • Double Room or Twin Room
    • Stayed 1 night

    It was all a little dull and average but a pleasant stay!

    Very central and modern building!

    Stayed in October 2024

  • Reviewed: 5 August 2024

    9.0
    Nice , convenient hotel, with professional receptionists and good breakfast!
    • Leisure trip
    • Family with young children
    • Double Room or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My first night was on the 5 th floor and the "Air conditioning" was just blowing out hot air..You can open the window but thep noise is disturbing, mostly created by the low life wondering around the area shouting , or generally making a noise..so i had to change my room to the 3 rd floor where it was much better.

    The receptionist was paticularly professional...Changed my room for me and was very attentative to my well being. The breakfast was much better since my last review..Staff friendly, attentative and offered eggs how i wamted them...Great.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    9.0
    A good hotel to stay in.
    • Business trip
    • Solo traveller
    • Double Room or Twin Room
    • Stayed 1 night

    Arriving at peak check-in time but having to wait 15 minutes in a queue to check in as only one overworked girl was on duty and she was having to act as barmaid as well as receptionist and concierge...The room rate at just over 100 Euros a night is expensive for Usti Nad Labem...(hardly a tourist trap!!), so the Service should at least reflect this. The breakfast was not memorable at all, and lacked any life, or enjoyment...The kitchen staff were ultra efficient at clearing tables and "Doing Their Job", but the training was obviously military in style, based on efficiency and speed, but were they happy doing this job? It didn't appear so, no smiles ,no greeting, it was like at school.

    The convenience of being able to park underground and come up in the lift....The rooms were a good size and nice with Air conditioning...Good soundproofing...

    Stayed in July 2024

  • Reviewed: 21 June 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room or Twin Room
    • Stayed 1 night

    No shower gel in bathroom (both relevant tubes empty), lights did not work 100 %, and traditional problems with the keys (not with me, but colleague next door)...facilities are degrading a bit in my vie year by year.

    Stayed in June 2024

  • Reviewed: 15 February 2024

    7.0
    Fit for purpose but no charm
    • Business trip
    • Solo traveller
    • Double Room or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge in the room ; uncomfortable single beds

    Convenient business hotel

    Stayed in February 2024

  • Reviewed: 13 December 2023

    8.0
    A fine hotel in the center of Ústí nad Labem with a nice staff.
    • Leisure trip
    • Solo traveller
    • Double Room or Twin Room
    • Stayed 2 nights

    The hotel is situated in the center af Ústí Nad Labem - just opposite the Museum. The staff was very friendly - they also gave good advices for where to eat - and a fine map for the city. You can park below the hotel. I was very late for breakfast the first morning and the young lady very politely asked me if I wanted more before they took the food out. No hurry :-)

    Stayed in December 2023

  • Reviewed: 16 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    SLOW Check in!

    Location was good with restaurants nearby.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    9.0
    Nice weekend in the Czech Republic
    • Leisure trip
    • Couple
    • Double Room or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Only paid parking is available at the hotel. There is no place to park outside

    The stay at the hotel was pleasant, the room was clean and the breakfast was good. The hotel is not far from the city center

    Stayed in July 2023

  • Reviewed: 28 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room or Twin Room
    • Stayed 1 night

    coffe

    Stayed in June 2023

  • Reviewed: 22 June 2023

    9.0
    SEJOUR TRES AGREABLE
    • Leisure trip
    • Couple
    • Double Room or Twin Room
    • Stayed 1 night

    BIKE FRIENDLY

    Stayed in June 2023

  • Reviewed: 20 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    good value for money

    Stayed in May 2023

  • Reviewed: 8 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    staff

    Stayed in March 2023

  • Reviewed: 28 February 2023

    9.0
    It is a good hotel with nice staff and clean rooms.
    • Leisure trip
    • Couple
    • Double Room or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We used to eat in the evening in the restaurant downstaira but for the last 4 years has been closed.

    I always stay in this hotel whem I tranzit Cech Republic. It has an underground parking and it is located close to center of the town

    Stayed in February 2023

  • Reviewed: 1 January 2023

    7.0
    Solid option to stay over for a night
    • Leisure trip
    • Family with young children
    • Double Room or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room looked outdated and desperately needed renovation. Also there was no option for a double bed, only two single beds moved together.

    Good breakfast and friendly staff. We were provided with a baby cot for free. Parking was also convenient.

    Stayed in December 2022

  • Reviewed: 29 September 2022

    7.0
    Was good!
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night

    Breakfast wasn't the best

    Good stay

    Stayed in September 2022

  • Reviewed: 29 October 2024

    10
    Nice stay.Absolutely satisfied and excited.100% recommendable.
    • Leisure trip
    • Solo traveller
    • Double Room or Twin Room
    • Stayed 1 night

    There was nothing to dont like it.

    I rated everything with maximum values,because i was very satisfied with my stay in hotel Clarion. I am not demanding person,but sometimes happen,that something meets all of your requirements and awaitings.Thats why i want to say : Thank you for the nice stay.Also the view from my room was very nice.I could even have my parked car under my sight :)

    Stayed in October 2024

  • Reviewed: 30 August 2024

    10
    Superb comfort for reasonable price
    • Family with young children
    • Double Room or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    On one side of the hotel, the rooms face what is perhaps the least attractive street of the city with socialist-style blocks and shabby shops.

    Modern and spacious rooms, comfortable beds, perfect cleanliness. Effective but silent A/C. Friendly staff welcoming us with a smile. Large selection of cold and warm meals at breakfast. Overall, very good value for money.

    Stayed in August 2024

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything are ok!

    Stayed in January 2024

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    professional and very helpful staff, excellent stay🙂

    Stayed in January 2024

Showing 1 – 25

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