Reviews of Clarion Congress Hotel Ústí nad Labem 4 stars
Špitálské náměstí 3517, Ústí nad Labem, 400 01, Czech Republic
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewVery quiet clean rooms. Handy for both rail stations about a 10 minute walk
Dear Ian, thank you for your kind review! We are glad to hear you enjoyed the quiet and clean rooms, and that our location was convenient for your travels. We hope to welcome you again soon! Kind regards, Clarion Team
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewGood stuff
Parking to high, and Infront of the hotel the price are free
Dear Hani, Thank you for your feedback! We are glad to hear you enjoyed your stay and appreciate the kind words. Regarding the parking, we understand your concern about the parking fees We always aim to provide fair and transparent pricing, and your input helps us improve. We hope to welcome you again in the future! Clarion Team
Dear Hani, Thank you for your feedback! We are glad to hear you enjoyed your stay and appreciate the kind words. Regarding the parking, we understand your concern about the parking fees We always aim to provide fair and transparent pricing… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThank you to the receptionist he was very helpful and kind!! Forgot his name unfortunately but he was lovely
Dear Mrs. Brabcova, thank you so much for your kind words! We are really happy to hear that our receptionist was helpful and friendly – even if you can not remember his name, we’ll make sure he hears your lovely feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kind regards, Clarion Team
Dear Mrs. Brabcova, thank you so much for your kind words! We are really happy to hear that our receptionist was helpful and friendly – even if you can not remember his name, we’ll make sure he hears your lovely feedback. Thank you again fo… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewBreakfast Service
The halls smell badly of cleaning chemicals
Dear Mr. Thorsten, thank you for your review! We are glad to hear that you enjoyed our breakfast service and we forward your remarks regarding the cleaning chemicals to our housekeeping team. It would be a pleasure to welcome you again at our hotel. Best regards from Ústí, Clarion Team
Dear Mr. Thorsten, thank you for your review! We are glad to hear that you enjoyed our breakfast service and we forward your remarks regarding the cleaning chemicals to our housekeeping team. It would be a pleasure to welcome you again at … Show more
Reviewed: 8 March 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewDear Mrs. Karova, thank you so much for your great review and your kind words. It is a pleasure to hear that you fully enjoyed your stay with us and we hope that we may welcome you again soon! Best regards from Ústí nad Labem, Clarion team
Dear Mrs. Karova, thank you so much for your great review and your kind words. It is a pleasure to hear that you fully enjoyed your stay with us and we hope that we may welcome you again soon! Best regards from Ústí nad Labem, Clarion tea… Show more
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewComfortable beds, breakfast was served to the room, which was the first time for us to eat breakfast in the hotel in the room. Also, free parking underground.
We came before the midnight and had to wait about 20 minutes for reception to receive our registration though Booking.
Dear guest, Thank you very much for your time you have spent writing your personal review of your stay in our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Have a nice winter days. With best regards, Clarion team
Dear guest, Thank you very much for your time you have spent writing your personal review of your stay in our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible t… Show more
Reviewed: 15 December 2024 · Stayed in October 2024
Verified reviewVery central and modern building!
It was all a little dull and average but a pleasant stay!
Dear Dario, Thank you very much for your time you have spent writing your personal review of your stay in our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! We wish you very nic winter days. With best regards, Clarion team
Dear Dario, Thank you very much for your time you have spent writing your personal review of your stay in our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible … Show more
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 September 2024 · Stayed in September 2024
Verified reviewReviewed: 30 August 2024 · Stayed in August 2024
Verified reviewModern and spacious rooms, comfortable beds, perfect cleanliness. Effective but silent A/C. Friendly staff welcoming us with a smile. Large selection of cold and warm meals at breakfast. Overall, very good value for money.
On one side of the hotel, the rooms face what is perhaps the least attractive street of the city with socialist-style blocks and shabby shops.
Dear guest, Thank you very much for your time you have spent writing your personal review of your stay in our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! With best regards, Clarion team
Dear guest, Thank you very much for your time you have spent writing your personal review of your stay in our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible t… Show more
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewThe receptionist was paticularly professional...Changed my room for me and was very attentative to my well being. The breakfast was much better since my last review..Staff friendly, attentative and offered eggs how i wamted them...Great.
My first night was on the 5 th floor and the "Air conditioning" was just blowing out hot air..You can open the window but thep noise is disturbing, mostly created by the low life wondering around the area shouting , or generally making a noise..so i had to change my room to the 3 rd floor where it was much better.
Dear Mr. Nigel, Thank you very much for your time you have spent writing your personal review of your stay in our hotel. We very much appreciate and value your feedback and will share it with our team. We are looking forward to your next visit. With best regards, Clarion team
Dear Mr. Nigel, Thank you very much for your time you have spent writing your personal review of your stay in our hotel. We very much appreciate and value your feedback and will share it with our team. We are looking forward to your nex… Show more
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewThe convenience of being able to park underground and come up in the lift....The rooms were a good size and nice with Air conditioning...Good soundproofing...
Arriving at peak check-in time but having to wait 15 minutes in a queue to check in as only one overworked girl was on duty and she was having to act as barmaid as well as receptionist and concierge...The room rate at just over 100 Euros a night is expensive for Usti Nad Labem...(hardly a tourist trap!!), so the Service should at least reflect this. The breakfast was not memorable at all, and lacked any life, or enjoyment...The kitchen staff were ultra efficient at clearing tables and "Doing Their Job", but the training was obviously military in style, based on efficiency and speed, but were they happy doing this job? It didn't appear so, no smiles ,no greeting, it was like at school.
Dear Mr. Nigel, Thank you very much for your time you have spent writing your personal review of your stay in our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Have a nice summer days. WIth best regards, Clarion team
Dear Mr. Nigel, Thank you very much for your time you have spent writing your personal review of your stay in our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is… Show more
Reviewed: 15 July 2024 · Stayed in July 2024
Verified review