8.7

Reviews of Hotel Elegance 4 stars

Husitská 2, Šumperk, 78701, Czech Republic

  • Michał

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Protiva

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review
  • Maryla

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Everything was great :)

    Nothing...

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  • Matthew

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Centrally located for the town. Staff were friendly and helpful. Nice breakfast.

    Gym access had limited hours. Rooms not refreshed each day (beds not made, in-room refreshments not replenished)

  • Klaudiusz

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review

    Very courteous and friendly staff, spacious comfortable rooms, tasty breakfast, parking, wellness.

  • Martin

    Reviewed: 12 March 2025 · Stayed in March 2025

    Verified review
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  • Ivo

    Reviewed: 13 February 2025 · Stayed in February 2025

    Verified review

    Excellent breakfast, great costumer servis all round.

  • 7.0 Good
    Nikolas

    Reviewed: 2 December 2024 · Stayed in November 2024

    Verified review

    nice room, good size and design.

    Room was cold, when I entered it. Heater was off and I had to sit with jacket in the room a certain time until it got warm. Heater with combination air conditioner with heating function. Heater itself was too weak. Outside was 5°C. Breakfast was ok, but nothing special.

  • Petr

    Reviewed: 9 September 2024 · Stayed in August 2024

    Verified review
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  • Vndrzl

    Reviewed: 13 July 2024 · Stayed in July 2024

    Verified review
  • László

    Reviewed: 1 April 2024 · Stayed in March 2024

    Verified review

    Comfortable spacey rooms, apartments. Great with kids or bigger groups.

    The spa’s opening hours are limited. The pool is open only for the afternoon (from 13:00 to 19:00) and the sauna from 17:00-19:00 (plus Wednesday its only for women)… The breakfast could have bigger choices.

  • Maros

    Reviewed: 18 August 2023 · Stayed in June 2023

    Verified review

    Facilities, free parking, location in the city center

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  • Ludmila

    Reviewed: 27 June 2023 · Stayed in May 2023

    Verified review

    Plenty of food to chose from both for adults and the children.

    N/a

  • Timothy

    Reviewed: 10 June 2023 · Stayed in May 2023

    Verified review
  • Cheney

    Reviewed: 3 June 2023 · Stayed in June 2023

    Verified review
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  • Ludmila

    Reviewed: 3 June 2023 · Stayed in May 2023

    Verified review
  • Tatiana

    Reviewed: 18 May 2023 · Stayed in April 2023

    Verified review
  • Laura

    Reviewed: 9 April 2023 · Stayed in April 2023

    Verified review

    The location and parking were perfect!

    We did not know you had to book the spa in advance and then it was closed on Sunday.. so we did not experience this part.

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  • Maros

    Reviewed: 8 April 2023 · Stayed in April 2023

    Verified review
  • Grandell

    Reviewed: 5 April 2023 · Stayed in April 2023

    Verified review

    It was clean

    The breakfast is a joke. Empty trays. The staff is not so good at talking English so a bit hard to make sure everything is ok.

  • Petra

    Reviewed: 9 November 2022 · Stayed in November 2022

    Verified review
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  • Thorhan

    Reviewed: 7 November 2022 · Stayed in October 2022

    Verified review

    When I come to Sumperk, I only stay at this hotel. I have the impression that the hotel has deteriorated a lot. Another problem at breakfast. Because there was absolutely nothing on the plates (absolutely nothing) at 8.00 in the morning I called the gentleman with the mustache, the gentleman who was roaming around the area. But we were simply forgotten in the place where breakfast was served. We had the surprise of waiting 30 minutes for a scrambled egg filling. Instead, a local or employee, used to the place, came out of the kitchen with a well-portioned plate and sat down to eat quietly, somewhere behind us. That's how we realized that breakfast included means going straight to the kitchen to serve yourself like at home...

  • Radim

    Reviewed: 11 October 2022 · Stayed in September 2022

    Verified review
  • Adrian

    Reviewed: 11 October 2022 · Stayed in October 2022

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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