my small daughter had diarrhea in the evening of our first day stay. which made little anxiety for us . we realized next day the small cream that they put beside instant coffee (she drank it and we didn't recognized )in a room is already expired. more than 4 months ago. nobody didn't check it. but hopefully doesn't continue and she was Ok next day.the parking space is little bit difficult to achieve. you need to wait for reception to bring you there and it takes time or atleast we had this problem because it was just one person there. is not also easy to go and bring your car back! you should do it alone, based on Instruction.

very nice location, friendly staff but May be not enough. Brief Breakfast and Coffee. delicious but not special or Varied.

Stayed in August 2025

Only issue that I found is the lift is situated on the first floor so Guests have to lift their luggage till the first floor to get into the elevator.

The Embassy Hotel offers a fantastic balance of comfort, convenience, and cost. Located in a prime spot, it made exploring the city effortless. They genuinely care about guest satisfaction. Rooms were clean, well-kept, and quiet. Overall, it’s incredible value for money. Highly recommend!

Stayed in June 2025

Staff was very nice and smiling all the time ! They made our stay even more pleasant. I highly recommend Embassy Hotel for a relaxing stay in Karlovy Vary

Stayed in May 2025

The interior of the apartment can feel a bit outdated.

Hotel is located near the Grandhotel Pupp. Very good location to ride Diana punicula and also to go to the No.1 spring. Staffs were very kind and breakfast had many choices.

Stayed in April 2025

Breakfast was very good

Stayed in March 2025

Everything was fine.

Great location, friendly staff, Warm clean room with underfloor heating in the bathroom

Stayed in February 2025

The hotel had a very nice breakfast room, cozy and with a warm winter holiday atmosphere. Parking reservation was a big plus. Central location and near the touristic objectives is quite attractive.

Stayed in January 2025

The french restaurant needs to improve.

Room extra spacious, actually they gave us a family room. Warm, comfortable and very good location. I would come back. The lady receptionist very helpful. Parking just in front of the hotel. Everything perfect.

Stayed in December 2024

More english or german guides / maps would be a nice touch, 90% of these were in russian or czech.

One of the best locations, not crowded, but steps from the best sceneries. Friendly, helpful, english speaking staff, clean rooms. Parking direclty in front of the hotel. Fantastic breakfast! Decent restaurant, with local dishes.

Stayed in October 2024

Very good service staff. The car could be parked behind the hotel, because everything in front was busy. The breakfast was good. I recommend this hotel.

Stayed in September 2024

nothing

Very nice historic family-run hotel. There are many hotels in this town, but the Embassy gives you a fab location- 2 min down from Hotel Pupp. We were fortunate to have a view of the river (rooms ending in 1,2 or 3 have river view) AND parking right outside the hotel's door. Note: There are limited spots there, but evidently there is a free lot a few-minutes walk away. Breakfast was very nice. Had nice dinner at Pizza Roma and lunch at Bernard's Bierhaus.

Stayed in August 2024

No fan or AC so when it's hot outside the rooms get warm.

The location is perfect. Plus hotel offers parking

Stayed in August 2024

Smack center location.

Stayed in July 2024

Expensive

Location

Stayed in June 2024

We got an apartment for our family. It was large with a kitchen and a living room. View to the river. It had a restaurant. Free parking.

Stayed in June 2024

Location and friendly staff . Excellent breakfast

Great location , friendly staff easy parking directly in front of hotel .

Stayed in May 2024

Hotel Restaurant closes quite early at 9:00 PM

Perfect location at the heart of Karlovy Vary, very convenient parking place in front of the hôtel and very nice room for breakfast .

Stayed in May 2024

Excelent location, free parking just in front of the hotel, friendly staff.

Stayed in May 2024

The location on the river is lovely. Free parking is a huge bonus. The staff was friendly and very accommodating.

Stayed in April 2024

We loved everything ❤

The location was perfect and the hotel had great customer service.

Stayed in March 2024

The parking lot location makes getting to your car a little bit of a hassle, however, it is nice to know your car is in a gated parking lot.

My wife and I loved everything about this hotel! Amazing location, clean, great breakfast, friendly/helpful staff, and a great value.

Stayed in March 2024

The breakfast could have been more... but was OK.

Location,Room size,Clean bathroom

Stayed in February 2024

Perfect location in the center with a view of the river. Free parking for hotel guests. Check-out later than usual (12 pm). Very good breakfast.

Stayed in February 2024

Great location, very neat, comfortable rooms, extremely friendly staff and a great breakfast

Stayed in February 2024