Hodnocení – Safestay Prague Charles Bridge

Hello korbelova, Thank you for your feedback. We’re happy to hear you found our staff friendly, but we’re truly sorry about the cleanliness and the bugs in your room. This is far from the standard we aim to provide, and we’ll take immediate action to address this issue with our housekeeping and maintenance teams. Please feel free to reach out to us directly at [insert email/phone] so we can follow up and make things right for you. Warm regards, Front Office Receptionist Safestay Prague

Hello korbelova, Thank you for your feedback. We’re happy to hear you found our staff friendly, but we’re truly sorry about the cleanliness and the bugs in your room. This is far from the standard we aim to provide, and we’ll take immediat… Zobrazit více

Hello Marcela, Thank you so much for your detailed feedback! We’re delighted to hear that you enjoyed the cleanliness, fresh interior, and convenient 24-hour access, as well as the quiet location. We appreciate your suggestions regarding the bunk bed ladder, additional shelf space, and the slanted stairs. Your input is very valuable to us, and we’ll take these ideas into consideration to improve our guests’ comfort and experience. We hope to welcome you back soon for an even better stay! Warm regards, Front Office Receptionist Safestay Prague

Hello Marcela, Thank you so much for your detailed feedback! We’re delighted to hear that you enjoyed the cleanliness, fresh interior, and convenient 24-hour access, as well as the quiet location. We appreciate your suggestions regarding … Zobrazit více

Thank you for sharing your feedback. We're sorry to hear that the bunk beds weren't to your liking. We understand that everyone has different preferences when it comes to comfort, and we truly appreciate you letting us know. Your comments help us as we continue to improve our facilities, and we hope to have the chance to welcome you back for a more comfortable stay in the future. Warm regards,

Thank you for sharing your feedback. We're sorry to hear that the bunk beds weren't to your liking. We understand that everyone has different preferences when it comes to comfort, and we truly appreciate you letting us know. Your c… Zobrazit více

Thank you so much for your kind review! We're glad to hear you had a positive experience with the environment, your room, our service, and the convenient transport access. We always strive to create a welcoming and comfortable atmosphere for all our guests. We truly appreciate your feedback and hope to welcome you back again soon! Warm regards,

Thank you so much for your kind review! We're glad to hear you had a positive experience with the environment, your room, our service, and the convenient transport access. We always strive to create a welcoming and comfortable atmospher… Zobrazit více

Hi Jan, Thank you so much for your kind words about our service—we’re really happy to hear you had a pleasant experience with us! We also appreciate your feedback about the mattress. Guest comfort is very important to us, and we’ll definitely take your comment into consideration as we look for ways to improve. We hope to welcome you back again soon! Warm regards, Front Office Receptionist Safestay Prague

Hi Jan, Thank you so much for your kind words about our service—we’re really happy to hear you had a pleasant experience with us! We also appreciate your feedback about the mattress. Guest comfort is very important to us, and we’ll definit… Zobrazit více

Thank you for great review! Your satisfaction is our top priority, and your feedback motivates us to keep providing the best possible experience for our guests. We hope to welcome you back to Safestay Prague in the future! Warm regards, Safestay Team

Thank you for great review! Your satisfaction is our top priority, and your feedback motivates us to keep providing the best possible experience for our guests. We hope to welcome you back to Safestay Prague in the future! Warm regards, Sa… Zobrazit více

Thank you for your kind words and for highlighting the cleanliness, location, and overall value of your stay. We're happy to hear that you found the service to be of good quality. We appreciate your honest note regarding the smell in the bathroom. Even when clean, occasional ventilation issues can cause this because room members sometimes do not open the windows for ventilation flow. We will certainly look into it to ensure a fresher environment for all our guests. We hope to welcome you back again soon. Warm regards, Bunmi Front Office Receptionist Safestay Prague

Thank you for your kind words and for highlighting the cleanliness, location, and overall value of your stay. We're happy to hear that you found the service to be of good quality. We appreciate your honest note regarding the smell in t… Zobrazit více

Thank you for sharing your experience with us. We’re pleased to hear that you appreciated our central location, cleanliness, and value for money — especially for an overnight stay. We understand your concerns regarding the kitchen access and apologize for any confusion. The kitchen is indeed reserved for breakfast service and not available for general guest use. We also acknowledge the evening noise and language limitations; your feedback helps us understand where improvements can be made to better serve all our guests. We hope to have the opportunity to welcome you again in the future. Warm regards, Bunmi Front Office Receptionist Safestay Prague Team

Thank you for sharing your experience with us. We’re pleased to hear that you appreciated our central location, cleanliness, and value for money — especially for an overnight stay. We understand your concerns regarding the kitchen access a… Zobrazit více

Dear Guest, Thank you for sharing your feedback. We’re sorry to hear about your experience in the shared room. While we strive to create a comfortable and peaceful environment for all our guests, we understand that sometimes shared spaces can present unexpected challenges. If you plan to stay with us again, we’d be happy to assist you in finding a more suitable room option, such as a private room, for a more comfortable stay. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Best regards, Safestay Prague Reception Team

Dear Guest, Thank you for sharing your feedback. We’re sorry to hear about your experience in the shared room. While we strive to create a comfortable and peaceful environment for all our guests, we understand that sometimes shared spaces … Zobrazit více

Dear Guest, Thank you for sharing your detailed feedback about your stay. We’re glad to hear that you appreciated our convenient location, good accessibility, and the cleanliness and warmth of the room. We’re sorry to learn that the mattress and pillow did not provide the comfort you expected. Your comments about the lack of a bedside lamp and bed curtains for privacy are also noted and will be considered as we evaluate ways to enhance our guests’ comfort. Additionally, we apologize for the broken shower curtain and will ensure this is addressed promptly by our maintenance team. Thank you once again for your honest review. Your feedback helps us improve, and we hope to have the opportunity to provide you with a more comfortable experience in the future. Best regards, Safestay Prague Team

Dear Guest, Thank you for sharing your detailed feedback about your stay. We’re glad to hear that you appreciated our convenient location, good accessibility, and the cleanliness and warmth of the room. We’re sorry to learn that the mattr… Zobrazit více